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Enabling or Disabling Order Workflows for Commerce 2.1
Official Documentation
Enabling or Disabling Order Workflows for Commerce 2.1 Order workflows are a channel-specific setting that, if enabled, require the buyer or seller to give internal prior approval for an order...
Using Order Types
Official Documentation
Using Order Types Liferay DXP 7.4 U4+/GA8+ To support the example scenario of stock and urgent orders, you can create two Order Types. Stock orders have regular pricing, and urgent orders incur a...
Using the Products Limit Rule
Official Documentation
Using the Products Limit Rule Liferay DXP 2024.Q1+/Portal GA112+ You may want to prevent customers from purchasing products from a specific product group. For instance, a machine manufacturer may...
Approving or Rejecting Orders in Order Workflows Commerce 2.1 and Earlier Versions
Official Documentation
Approving or Rejecting Orders in Order Workflows Commerce 2.1 and Earlier Versions Order workflows, when enabled, empower the buyer or seller to require internal prior approval for an order before...
Enabling or Disabling Order Workflows for Commerce 2.0 and Earlier Versions
Official Documentation
Enabling or Disabling Order Workflows for Commerce 2.0 and Earlier Versions Order workflows are a channel-specific setting that, if enabled, require the buyer or seller to give internal prior...
Orders
Official Documentation
Orders An order starts off in the Open status. After the customer finishes checking out, it transitions into the Pending status. To start processing an order, you must accept a pending order. You...
Order Management Statuses Reference Guide
Official Documentation
Order Management Statuses Reference Guide Liferay Commerce 2.0 Every order in Liferay Commerce has order information and order management statuses associated with it. This article reviews the...
Order Information
Official Documentation
Order Information You can view and edit order information from the Orders menu. Open the Global Menu (Global Menu) → Commerce → Orders. Click the Order ID. The order details appear in five...
Order Life Cycle
Official Documentation
Order Life Cycle An Order stores data regarding a potential or past transaction. This article provides an overview of the order life cycle from open cart to fulfilled order. This is the latest...
Orders Menu Reference Guide
Official Documentation
Orders Menu Reference Guide You can view and manage orders as an administrator from the Orders menu. To access it, open the Global Menu (Global Menu) → Commerce → Orders. Navigate to the Orders...
Orders Menu Reference Guide for Commerce 2.0 and Earlier Versions
Official Documentation
Orders Menu Reference Guide for Commerce 2.0 and Earlier Versions Orders can be viewed and managed by an administrator in the Orders menu. To access the Orders menu, navigate to the Control Panel →...
Price on Application
Official Documentation
Price on Application Liferay DXP 7.4 U84+/GA84+ If you have expensive or complex products in your catalog, you may not want customers to purchase them without help. If you want support staff to...
Processing an Order for Commerce 2.1 and Earlier Versions
Official Documentation
Processing an Order for Commerce 2.1 and Earlier Versions To process an order, you must first accept it. You can accept orders in the Pending status. Shipments are created while orders are...
Order Splitting
Official Documentation
Order Splitting Liferay DXP 7.4 U84+/GA84+ Order Splitting divides a customer order into separate orders that suppliers can fulfill independently. The order is split based on the catalog of the...
Orders Menu Reference Guide for Commerce 2.1 and Earlier Versions
Official Documentation
Orders Menu Reference Guide for Commerce 2.1 and Earlier Versions Orders can be viewed and managed by an administrator in the Orders menu. To access the Orders menu, navigate to the Control Panel →...
Processing an Order
Official Documentation
Processing an Order To process an order, you must first accept it. You can accept orders in the Pending status. Shipments are created while orders are processed. To begin processing all orders,...
Processing an Order for Commerce 2.0 and Earlier Versions
Official Documentation
Processing an Order for Commerce 2.0 and Earlier Versions To process an order, you must first accept it. You can accept orders in the Pending status. Shipments are created while orders are...
Setting Order Notes Notifications
Official Documentation
Setting Order Notes Notifications Liferay DXP 2026.Q1+ Users can communicate through orders using the Questions and Answers feature, which by default, requires users to check the order details for...
Returns
Official Documentation
Returns Liferay DXP 2024.Q4+/Portal GA129+ Liferay provides an out-of-the-box returns feature that allows your customers to return completed orders within Liferay itself. Customers can only return...
Adding Reasons for Returns
Official Documentation
Adding Reasons for Returns When creating a return request, customers must choose a reason for the return. Open the Global Menu (Global Menu) and navigate to Control Panel → Instance Settings. ...
Creating a Return
Official Documentation
Creating a Return Customers can place return requests for completed orders. The Minium and Minium 4.0 accelerators and the Classic Site Initializer have a returns page where they can track their...
Shipments
Official Documentation
Shipments You can create Shipments when an order is in the processing stage. A single shipment may contain multiple orders, but the same account must create all the orders contained in the...
Canceling a Shipment
Official Documentation
Canceling a Shipment If a buyer cancels an order before shipping it, the seller may cancel the shipment in Liferay. Note that canceling a shipment does not close an order. You can manage an order's...
Returns Workflow
Official Documentation
Returns Workflow When a customer submits a return request, you must go to the Returns application to manage it. It is advised to use the Returns Manager role for this. Open the Global Menu...
Creating a Shipment
Official Documentation
Creating a Shipment Creating a shipment is integrated with the Orders menu. You can also manage all shipments in the Shipments menu once an order is in the Processing phase. Creating a New...
Creating a Shipment for Commerce 2.0 and Earlier Versions
Official Documentation
Creating a Shipment for Commerce 2.0 and Earlier Versions Creating a shipment is integrated with the Orders menu. You can also manage all shipments in the Shipments menu once an order is in the...
Subscriptions
Official Documentation
Subscriptions Subscriptions are recurring orders managed differently from regular orders. All orders, including subscriptions, are accepted and processed in the Orders Menu. However, after...
Managing Subscriptions for Commerce 2.1 and Earlier Versions
Official Documentation
Managing Subscriptions for Commerce 2.1 and Earlier Versions For Commerce 2.1 and below, orders and subscriptions appear in the Control Panel. Open the Control Panel and navigate to Commerce →...
Subscription Administration Reference Guide for Commerce 2.1 and Earlier Versions
Official Documentation
Subscription Administration Reference Guide for Commerce 2.1 and Earlier Versions Subscriptions are managed in the Subscriptions menu in the Control Panel. Navigate to the Control Panel → Commerce...
Suppliers
Official Documentation
Suppliers Liferay DXP 7.4 U84+/GA84+ Using Liferay's out-of-the-box supplier account type, you can cater to suppliers and their specific needs. Additionally, you can use the out-of-the-box...
Shipment Life Cycle Overview
Official Documentation
Shipment Life Cycle Overview There are four stages for a shipment. Processing Ready to Ship Shipped Delivered Starting with Liferay DXP 7.4 U30/GA30, each shipment has an external reference...
Shipments Management Reference Guide
Official Documentation
Shipments Management Reference Guide To manage shipments, open the Global Menu (Applications Menu icon) and navigate to Commerce → Shipments. Overview of the shipments page. FieldDescription...
Managing Subscriptions
Official Documentation
Managing Subscriptions In Liferay, you can manage orders and subscriptions under the Global Applications menu. Open the Global Applications (Applications Menu icon) menu and navigate to Commerce...
Subscription Administration Reference Guide
Official Documentation
Subscription Administration Reference Guide Subscriptions are managed in the Subscriptions menu in the Global Menu. This article describes the various functions and fields available in the...
Terms and Conditions
Official Documentation
Terms and Conditions Liferay supports adding Terms and Conditions to an order through Payment and Delivery Terms. These are conditions upon which the buyer and seller both must agree. Payment Terms...
Supplier Account
Official Documentation
Supplier Account Liferay DXP 7.4 U84+/GA84+ The Supplier account type has all the features of Liferay accounts: adding and managing addresses, users, organizations, account groups, and roles....
Supplier Role
Official Documentation
Supplier Role Liferay DXP 7.4 U84+/GA84+ To enable suppliers to manage their own catalogs and channels, you must add at least one user with the Account Supplier role to a supplier account. These...
Payment and Delivery Terms
Official Documentation
Payment and Delivery Terms Liferay DXP 7.4 U16+/GA16+ Payment Terms As of 2026.Q1, CKEditor 5 is available for Liferay Commerce. To use it, you must enable the Release Feature Flag (LPD-11235)....
Payments Reference
Official Documentation
Payments Reference The Payments application displays the following information about each payment entry. FieldDescription IDID of the payment or refund TypeSpecifies whether it is a payment or a...
Pricing
Official Documentation
Pricing Liferay provides a robust pricing system to fine-tune product prices. You can define multiple price entries for a single product SKU and determine which accounts, account groups, and...