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Set a wrong WebId causes "Unable to get company ID" after upgrade.
Issue After upgrade from DXP 7.3 to 7.4 the following error is displayed: 2023-10-24 17:28:16.854 ERROR [SCR Component Actor][ROOT:47] bundle com.liferay.portal.properties.swapper:5.0.24...
Troubleshooting Slow File Uploads on Sites with Many Pages
Issue When uploading new files to Documents & Media in a site with a high number of pages, you may exerience unusually slow upload speeds. This performance issue may be isolated to individual site contributions. Environment Liferay DXP 7.4 and Quarterly Releases. Resolution When...
Freemarker Error in Notification Template
Issue Creating a new custom object with a text field and an associated email notification that uses a FreeMarker template can result in an error that prevents the notification from being sent. The following error is reported in logs: Caused by:...
The link received in the email notification after form submission is showing the 'Page Not Found' Error for Guest User on Liferay SaaS environment
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue The link received ('click here to access the form') in the email notification after form submission, is not working for the guest...
Different Instance IDs shown in logs and monitoring section of Cloud Console
Issue While monitoring Liferay Cloud, different instance IDs of the database are shown in the log section and monitoring section of Cloud Console. Environment Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution In Liferay Cloud, the database service works as a...
What are the differences between using name and property in metatags
Issue We were creating custom meta tags and we see there are created using "property" attribute instead of "name" attribute. Are there any differences between using name and property? Are they equivalent? Could we modify current implementation in order to use "name" instead of...
Elasticsearch no such index found or index created without mappings
Issue In certain instances, an Elasticsearch node index might be improperly created, and documents appear to be successfully injected, but attempts to search for assets in the portal result in no findings. Despite modifying the debug level in the com.liferay.portal.search packages, no...
Elasticsearch not working after upgrade
Issue After performing an upgrade, we've noticed some errors with Elasticsearch: 2023-11-28 13:27:54.223 ERROR [[STANDBY] ExecuteThread: '3' for queue: 'weblogic.kernel.Default (self-tuning)'][ElasticsearchConnectionManager:73] Elasticsearch sidecar could not be started. Search will be...
Liferay PaaS: Custom domains are not SSL certified by Liferay
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We have domains that are NOT using custom SSL certificates, however, they refuse to use https connection. Environment Liferay PaaS...
Unable to view the Page in default language when browser back button is clicked
Issue The page of the site should be visible in the default language when the browser back button is clicked. Steps to reproduce: 1. The default Language Selector template is added to Liferay's Home page and the default language is English (en_US). 2. Navigate from the Home page to some...
Setting sameSite attribute in Cookie for header response on JBoss EAP 7.2
Issue How to add the sameSite attribute as 'Strict' on the cookies JSESSIONID,COOKIE_SUPPORT,GUEST_LANGUAGE_ID on JBoss EAP 7.2 Environment Liferay DXP 7.4 JBoss EAP 7.2 Resolution In JBoss, navigate to jboss/standalone/configuration/standalone.xml. Edit standalone.xml and...
No preview is generated when Gifsicle is enabled
Issue With Gifsicle enabled, when uploading a new image, its preview and adapted images are not generated. The following warning is reported in logs: WARN  [liferay/adaptive_media_processor-5786][AMMessageListener:79] null...
Configure SMTP (Mail Server) on Liferay SaaS Environment
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Want to configure mail but am unable to see Server Administration on the server as it is hidden for the Liferay SaaS environment....
RankingIndexCreationBundleActivator error after running an upgrade
Issue After running an upgrade, we found the following errors in the logs: 2023-11-29 22:13:14.432 ERROR [SystemExecutorServiceUtil-4-com.liferay.portal.spring.extender.internal.configuration.ServiceConfigurationInitializer-com.liferay.portal.lock.service][ROOT:47] bundle...
How to setup a timezone on DXP
Issue We have to make a setup in EST timezone and we would like to know how can we do that on the DXP. Environment DXP 7.4 Resolution Liferay runs and stores all times in UTC format to facilitate translating times into appropriate timezone for the user. The instance itself has locale...
Special character not being displayed in page title
Issue When a page name uses the ampersand character, it is not displayed correctly in the page title at the top of the browser screen.  Environment DXP 7.4 Resolution It is a known bug that was fixed in DXP 7.4 U69+. For previous version, you can ask for a hotfix with the LPS-177176.  ...
Update Credentials in Jenkins for Git repository usage
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Would like to configure which Git repository the Jenkins service use. Add button is disabled. Environment Liferay PaaS Resolution...
Property index.on.startup=true does not work on portal startup
Issue The property index.on.startup=true whenever added in the portal-ext.properties file does not work when the portal is restarted which leads to no message being printed regarding reindexing on the Liferay console. Steps to reproduce: 1. Start the clean instance of Liferay DXP 7.4...
Total allocated memory for a service (shown in cloud console's monitoring) is not updated
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We have a custom service running in one of our Liferay PaaS environments (the issue might be relevant just as well for a default...
JDK 11 protocol TLSv1.3
Issue TLS protocol version used by default in JDK 11 is TLSv1.3, and connection with third parties can be affected, default protocols are:  -Dhttps.protocols=TLSv1.2 (default in Java 8) -Dhttps.protocols=TLSv1.3 (default in Java 11) -Dhttps.protocols=TLSv1.0 (default in older versions)...

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