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Issue We have multiple SSL certificates and want to use them in virtual instances that run under a different domain from the main instance. Environment DXP 2024.Q3 Resolution If behind a reverse proxy, configure...

Issue Is the Liferay Support team able to add a new user to the SaaS environment (i.e., the Liferay DXP environment)? Environment Liferay SaaS Resolution A new user will either need to be created on the site of your...

Issue When viewing Application Metrics, there is a large difference in CPU usage within a clustered environment. For example, CPU usage is showing 5% on one node while it is 50% on another node. Environment Liferay PaaS...

Issue When using a Liferay DXP instance deployed on a Jakarta-based image (e.g., Tomcat 10), the liferay-dxp-agent bundle may fail to start. The logs will show an org.osgi.framework.BundleException error related to an unresolved package import. A key part of the error message will look...

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Our team would like to transfer Liferay PaaS logging into a...

Issue Liferay service gets restarted frequently [every day or so], and status logs show readiness and liveness probes failing and causing the service to restart. Environment liferay-dxp:7.2-4.0.3 Resolution There...

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). The following article outlines a short checklist of...

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue How to download more logs as the default "Download...

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue As stated on this documentation you'll need to add both the...

Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products....

Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products....

This article provides a brief checklist of items to run through when your server is frozen, or goes down entirely. Collecting this information before opening a support ticket is a...

Configuring the Cloud Network Every environment has its own private network, so services from the same environment can communicate through secure protocols without interacting with the public...

Customizing Liferay DXP in the Cloud Client extensions are the primary means of extending Liferay. Build your client extensions independently in your own workspace, then deploy them to any Liferay...

Development Requirements Before beginning deployment in Liferay PaaS, developers planning to create modules should install the required tools. There are various development tools and frameworks...

Team Activities Keeping track of activities within each project environment is essential. With Liferay Cloud, you can monitor builds, deployments, and other project activities via the web console. ...

Stage 5: Migrating Web Server Configurations Now that your Liferay configurations and customizations are deployed to Liferay Cloud, the next stage is to migrate your web server configurations. This...

Adding a New Environment Liferay Cloud projects are provisioned with multiple environments to fit the needs of most users. If your application requires an additional environment, you can request...

Example Configuration Files Different services in Liferay Cloud (such as the search and web server services) use configuration files to perform what you might be used to handling differently in an...

Default Provisioning for PaaS Environments Liferay PaaS provides preconfigured infrastructure templates to meet the varying needs of development, testing, and production environments. Liferay Cloud...