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Email addresses that cannot be registered

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue I...

Upgrade error: Skipped updating database indexes for com.liferay.document.library.service since it is not upgraded

legacy Troubleshooting

Issue While updating to quarterly releases, an error is shown in the log and several modules do not start correctly. IndexUpdaterUtil-BundleTrackerOpener][IndexUpdaterUtil] Skipped updating database...

HTML Parsing issues when reindexing journal articles after upgrading to Quarterly Release (Jericho)

Troubleshooting

Issue I upgraded my instance to Quarterly Release. I performed a full reindex and received several errors in the log: ERROR [default-26][jericho:211] StartTag a at (r17,c4,p1100) contains attribute name with invalid...

User Impersonation For Newly Created Users

legacy

Issue Attempting to impersonate a user who has not logged in yet returns errors in the console. How can I verify the accounts of new users who have not activated their account yet? Why can't I impersonate a...

Allowing non-admin users to move between sites with minimal permissions.

legacy Troubleshooting

Issue Users who are assigned to multiple sites without admin permissions are not able to switch between sites. Environment DXP 7.4 Resolution By defining and assigning a new Regular role with "Access in Control Panel"...

Guest User cannot upload File in Form - An unexpected error occurred

legacy Troubleshooting

Issue We have a Form with an Upload field where authenticated users can upload files but Guests cannot. All permissions are provided for Guest user. When the user selects the file to upload, an error message appears...

Is it possible to manage resources per instance in Liferay?

legacy

Issue You have a Liferay server and several virtual instances, and want to know if it’s possible to configure resources for each virtual instance. Environment DXP 7.2+ Resolution Unfortunately handling...

Who added user ddm_form_default_user_screen_name in Liferay?

legacy

Issue We found the user ddm_form_default_user_screen_name in our Liferay Portal. Could it be a security attack? Environment Liferay DXP 7.3 Resolution The user with name ddm_form_default_user_screen_name is an...

Redirecting to a Custom Page post SAML Authentication in Liferay

legacy Troubleshooting

Issue I followed the guide Setting the Default Landing Page in Liferay Portal, to set up the default Landing Page, but it doesn't work with a Custom Page. Even though I followed the given steps, users are directed...

Administrators cannot manage Omni Admin apps, like the App Manager

legacy Troubleshooting

Issue Users having the "Administrator" role cannot access the App Manager through Control Panel → System →App Manager. Environment DXP 7.0, 7.1, 7.2, 7.3, 7.4 Quartery Releases Resolution Take into...

The Job Scheduler Portlet is not accessible through the Control Panel

legacy

Issue A new Role has been created and enabled the Job Scheduler portlet to the new Role, but unable to access the Job Scheduler portlet with the new user. Steps to reproduce: 1. Navigate to Control Panel-> Role and...

Data migration by virtual instance

legacy

Issue we'd like to manage a gradual migration from DXP 7.0 to DXP 7.3 Is it possible to define a database per instance on DXP 7.3? Is it possible to migrate data per instance from DXP 7.0 to 7.3 knowing that the data for...

Unable to select organization in segment property

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.4. 2. Add an organization. 3. Add a segment. 4. Add an organization property. 5. Select the organization. Expected result: User should be able to select the...

Enabling Special Characters for Screen Names and Passwords

legacy Troubleshooting

Issue When trying to use special characters for setting screen names and passwords, not all special characters are accepted. Environment DXP 7.0+ Resolution There is a simple workaround available to enable...

Screen name must not be duplicate but is already used by user SAML Error

legacy Troubleshooting

Issue Some users can't log into Liferay via SAML when Liferay acts as Service Provider. There's an error in the logs about a duplicate screen name: 2023-11-30 18:04:53.521 ERROR...

Unable to assign organizations to users if SPA is disabled

legacy Troubleshooting

Issue Steps to reproduce: 1. Create portal-ext.properties with this property to disable SPA: javascript.single.page.application.enabled=false 2. Navigate Control Panel → Users & Organizations → Organizations →...

File upload feature for guest users in Liferay Forms

legacy

Issue We have a requirement to create a Liferay form having a document upload feature for guest users. Currently, in Liferay 7.1 uploading documents is not available for guest users. Environment Liferay...

Error managing documents and URLs using GCS

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When using GCS as a storage solution in your On-Premisse or...

How to solve error: the parameter is null: _companyLogRoutingFilePatterns

legacy How To

Issue Trying to migrate from 7.4 to Q3, you could observe that in catalina.out file there are some errors such as the following: 2023-11-17 09:54:43,839 main ERROR The parameter is null:...

How to check item display permissions

legacy How To

Issue If the container folder (JournalFolder) of a web content does not have VIEW permissions for Guest, the contents are not seen if we are not logged in. This was different in 7.2. What has changed?...

Regarding the definition of privileges for roles, there are some items that are not reflected.

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us....

Set a wrong WebId causes "Unable to get company ID" after upgrade.

legacy Troubleshooting

Issue After upgrade from DXP 7.3 to 7.4 the following error is displayed: 2023-10-24 17:28:16.854 ERROR [SCR Component Actor][ROOT:47] bundle com.liferay.portal.properties.swapper:5.0.24...

Duplicate Entries in Control Panel after installing a Hotfix

legacy Troubleshooting

Issue After installing a new hotfix, the Control Panel shows repeated sections and options. Environment Liferay DXP 7.4 Resolution This problem can be a consequence of not deleting the contents of...

Not able to set virtual host value for virtual instance: "Please enter a valid virtual host"

legacy Troubleshooting

Issue I want to set the virtual host on a virtual instance (Control Panel/Virtual Instances), but I cannot save it, I get error "Please enter a valid virtual host". This hostname is not set for any other virtual instance....

Default permissions for a new page to avoid revealing page information

legacy

Issue It would be wonderful if default page permissions could be configured on a site level, and in addition, if guests do not have view permission for the page it would not appear in the sitemap even if the...

Can the same email address support multiple accounts created within Liferay?

legacy

Issue We allow our customers to use the same email address for multiple accounts. Is there a workaround available so that our customers can still have multiple accounts associated with the same email address? ...

How to give permission to a specific user to use Fragments

legacy How To

Issue How to give permission to the specific authorized person to access and edit the specific fragments. Currently, the admin can edit and access the fragments. Environment Liferay DXP 7.3 Liferay DXP 7.4 Liferay...

Unable to view users assigned to a particular Site Role

legacy Troubleshooting

Issue Unable to view the "Users" tab or section to view the list of users assigned to the particular site role in order to verify & delete unwanted users. Steps: Navigate to Control Panel > Roles > Site...

I cannot create Users with emails that start with "root"

legacy

Issue Liferay does not allow me to register a user with the email root@acme.com. The UI displays the following error: Error: Please enter a valid email address. I would like to know if there is a setting that...

After changing password on Tivoli's LDAP server, users can't login for up to 20 minutes

legacy Troubleshooting

Issue On Liferay DXP (any version) connected to an IBM Tivoli Directory Server via LDAP, the users cannot login to the portal immediately after changing their password or any attribute on said LDAP. The...

"Manage Available Accounts via User Channel Rel" permission granting more access than intended?

legacy

Issue We discovered that assigning the "Manage Available Accounts via User Channel Rel" permission to a role will enable the assignees to edit, or manage users of a certain Account. We believe this particular...

Unable to control visibility for Account Roles

legacy Troubleshooting

Issue Users from an Organization without View permission to see other Organization information are able to do so even after setting everything up properly. The steps for this issue should look like this:...

How to hide My Workflow Tasks from the User Profile Menu

legacy How To

Issue Is there a way to hide My Workflow Tasks option from the User Profile Menu? Environment Liferay DXP 7.4 Resolution Please go to Global Menu → Control Panel → System Settings → PLATFORM → Module Container →...

Show the Control Panel Menu by role

legacy How To

Issue In the earlier versions or updates of Liferay, the Control Panel Menu was hidden for specific users, and in order to achieve this, custom themes were being used. Hence a new feature is introduced directly...

Remove prepopulated email domain from login portlet

legacy Troubleshooting

Issue When the user tries to login, the email field is prepopulated with the company's domain name. This occurs when the login is unpopulated and user authentication is based on email addresses....

How to create a role-based user to only view and update web content?

legacy How To

Issue How to create a role-based user to only view and update web content? Environment Liferay DXP 7.3 Resolution Navigate to Control Panel >Users and Organizations > Create a user After this, navigate to the...

Disabling Guest users from viewing the search page

legacy How To

Issue How do I block access to my search page content from the "Guest" user in my Portal I would like guest users to be able to access public pages but not have permission to search my web contents history Environment...

How to Disable Groovy Scripts and the Scripting Console in Control Panel - DXP 7.4

legacy How To

Issue I want to disable Groovy Scripts from being executed in Control Panel's Server Administration panel Environment DXP 7.4 Resolution Approach 1: Please follow: How to Disable Groovy Scripts and the...

Empty page when opening Content & Data > Forms

legacy Troubleshooting

Issue After installing a hotfix, we see an empty page when navigating to Content & Data > Forms There is no error in the console or browser console Environment Liferay DXP 7.4 Resolution This could be the result...

Auditing of Site Memberships: Adding/Unassigning UserGroupGroupRoles

legacy

Issue We have found that groups of users are able to assign and unassign site roles to User Group memberships. Is there a way to audit role assignment changes? Environment DXP 7.4 Resolution As of now, there is no...

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