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Liferay Upgrades: Updating Custom Plugins

The following article describes how to update plugins to be compatible with a new version of the Liferay platform. Resolution The Liferay API may change from release to release, causing issues when trying to port...

Upgrading to Liferay Portal 6.0 EE SP2

legacy How To

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. When upgrading to the latest Liferay...

Structures With Duplicate Element Names Fail DDM Verification When Upgrading

legacy How To

This article documents a known issue in which structures with duplicate element names fail Dynamic Data Mapping (DDM) verification when upgrading from Liferay Portal 6.1 to Liferay Portal 6.2 or Liferay Digital...

Upgrading to Liferay Portal 6.1 EE GA1

legacy How To

When upgrading to the latest version of Liferay Portal, there are many things to take into account. This guide is designed to assist in the upgrading process. Please read and ensure...

SQL Exception Warnings Appear During DXP Upgrade Indicating 'Fallback to recreating the table'

legacy

This article documents a false negative warning message that can occur when upgrading your Liferay platform, and which has caused some confusion amongst our users. During the Liferay DXP upgrade process, several WARN...

Fix Pack and Hotfix installation order on Liferay Portal EE

legacy

The order of fix pack and hotfix updates are determined by engineering in several ways. This order is hardcoded in the update. Environment Versions previous to Portal 6.2 SP11...

Upgrading to Liferay Portal 6.0 EE SP1

legacy How To

When upgrading to the latest Liferay Portal, there are many things to take into account. This guide is designed to assist in the upgrading process. Please read and ensure your...

Checklist for Upgrading to Liferay DXP

legacy How To

Upgrading to Liferay DXP (7.0, 7.1, 7.2, or 7.3) is a major project and requires careful planning, testing and execution in order to be successful. However, Liferay DXP and DXP Cloud...

パスワードリセット時、「秘密の質問」が設定されていないユーザーでもリセットが可能となる。

legacy How To

, knowledgeArticleType: howTo, legacy: true, name: パスワードリセット時、「秘密の質問」が設定されていないユーザーでもリセットが可能となる。, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 134686, title:...

Incorrectly set email service prevents admin from finishing Multi-Factor Authentication process

legacy Troubleshooting

, knowledgeArticleType: troubleshooting, legacy: true, name: Incorrectly set email service prevents admin from finishing Multi-Factor Authentication process, showDisclaimerMessage: true, sourceTeam: Support,...

Recurring UserEmailAddressException$MustNotBeDuplicate error importing users with existing emails from LDAP server

legacy

, knowledgeArticleType: troubleshooting, legacy: true, name: Recurring UserEmailAddressException$MustNotBeDuplicate error importing users with existing emails from LDAP server, showDisclaimerMessage: true, sourceTeam:...

Unable to create users having screen name same as that of groupId (Site Id)

legacy

, knowledgeArticleType: troubleshooting, legacy: true, name: Unable to create users having screen name same as that of groupId (Site Id), showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: ,...

Remove the Site Name and Portal Name from the Browser Title

legacy Troubleshooting

Issue While hovering the mouse on a browser tab of any page, it displays the "Page Name - Site Name - Portal Name". How to remove the Portal Name part from it? Environment Liferay DXP 7.4 Resolution Create the...

Admins can't sign in when LDAP Required is enabled if they only exist in Liferay but not in LDAP

legacy

Issue When LDAP is configured with the option Required, admin users that exist in Liferay but not in LDAP are not able to log in. Environment Quarterly Release 2024.Q2 Resolution As indicated in the documentation,...

Unable to Cancel Shutdown Event

legacy Troubleshooting

Issue After scheduling a shutdown event, and trying to cancel it, you see an error: "Error:Text verification failed." When trying to cancel a shutdown event, I'm prompted to input a CAPTCHA, but there is...

SecureXMLFactoryProviderImpl.class_blocked.pdf is not listed

legacy Troubleshooting

Issue The user was unable to install a patch or hotfix, even after restarting the server and attempting with a vanilla instance, the following errors can be seen: ERROR [Patcher:-1] The command has failed. Please...

Is it possible to map non-basic user attributes with SAML?

legacy

Issue Can non-basic user attributes(e.g. jobTitle) from an Identity Provider(IdP) get mapped to their respective fields on the Service Provider's User_ table? Environment 2024.Q2 Resolution Currently, LDAP can only be used to...

User's chosen Prefix does not save when switching between Languages

legacy

Issue When editing a user's preferences, I've found that the pre-selected options for "Prefix" do not remain saved when changing the "Language" option Environment Quarterly Release Resolution Liferay doesn't have...

com.liferay.portal.kernel.exception.LocaleException occurs during upgrade

legacy Troubleshooting

Issue I am receiving the following locale exception error when upgrading my database: ERROR - Failed upgrade process for module com.liferay.layout.admin.web com.liferay.portal.kernel.upgrade.UpgradeException:...

Understanding the 'locales.enabled' property and the Instance Settings language configuration

legacy

Issue There is a portal property to specify the locales that are enabled by default: locales.enabled. However you can change that from Control Panel > Instance Settings > Localization. How that portal property and...

Time-out occurred while waiting for buffer latch type 2 for page

legacy Troubleshooting

Issue I am running the upgrade tool (e.g. 2024.Q1.3) on my MS SQL db I am performing the upgrade locally on my Mac, with a Docker container of the database (mcr.microsoft.com/mssql/server:2019-latest) the upgrade fails...

PatchFileStructureException: Could not find hotfix.json or hotfix.sign

legacy Troubleshooting

Issue In some circumstances, users are unable to install the hotfix in their environment. The cause is often due to the incompatibility of the patching tool version. Sometimes, users receive the following error...

New Users Are Not Being Indexed, But Exist in the Database

legacy Troubleshooting

Issue After upgrading to 7.4, users are not being indexed, but we are able to see them in the database. New users are unable to login and are not searchable within the portal. Admin is unable to search new...

Changing the default Mail Domain in DXP

legacy How To

Issue In Liferay DXP, is it possible to configure the default email domain used during user creation? We'd like new users to have email addresses ending in "@example.com" instead of "@liferay.com". Resolution Go to...

Known Issue [Resolved]: Control Panel access not correctly being provided through role assigned to user group

legacy Troubleshooting

Issue A user is not able to see the control panel, even though they are in a user group which correctly has assigned the application permissions and resource permissions relating to control panel access Environment...

Permissions assignments only save the most recently viewed page's selections

legacy How To

Issue When assigning permissions to Documents or Web Content assets, after selecting permissions for users on the first page, navigating to the second page, and saving, only the permissions selected on the second...

When adding a User to a child organization, it automatically assigns them to the parent organization

legacy How To

Issue I've observed a difference in behavior when assigning a User to a child organization. DXP 7.2: the user would only be assigned to the child organization and not the parent organization. Quarterly Release: the...

Creating a User Account Without an Email Address

legacy How To

Issue How can I create a user without requiring the user to have an email address? Environment Liferay Quarterly Releases Resolution You can create a user without requiring an email address by setting the following...

How to modify the number of returned items in Queries made with the API

legacy Troubleshooting

Issue The headless API only returns a maximum of 500 items per query, even when a higher page size is defined. How to define de page size per instance. Environment Liferay DXP 7.4+ Resolution It is possible to...

Folders, contents and other assets display outdated user name/surname

legacy

Issue Within the Site administration, asset creators' names are displayed for folders, web content, and documents. Updating a user's name and/or surname does not reflect these changes in the aforementioned resources;...

HTML Parsing issues when reindexing journal articles after upgrading to Quarterly Release (Jericho)

Troubleshooting

Issue I upgraded my instance to Quarterly Release. I performed a full reindex and received several errors in the log: ERROR [default-26][jericho:211] StartTag a at (r17,c4,p1100) contains attribute name with invalid...

URL specification of the administration screen

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Failed upgrade process for module com.liferay.portal.scheduler.quartz

legacy Troubleshooting

Issue During our upgrade process we are facing the following error: INFO - Failed upgrade process com.liferay.portal.scheduler.quartz.internal.upgrade.v1_0_1.QuartzUpgradeProcess in 1 ms ERROR - Failed upgrade...

Liferay userGroup view permission not working

legacy Troubleshooting

Issue Post assigning VIEW permission of 'UserGroup' to a role, assigned users are able to perform all the operations on UserGroup, i.e. there is no restriction. Steps to reproduce: Create a custom regular role,...

Getting Error 'java.io.IOException: Unable to include JSP'

legacy Troubleshooting

Issue User has encountered similar error post installation of a liferay hotfix: ERROR [https-jsse-nio-0.0.0.0-8443-exec-29][DynamicIncludeUtil:81] java.io.IOException: Unable to include JSP...

Guest users get a 200 OK response when calling URL

legacy Troubleshooting

Issue When guest users call http://<server>:<port>/manage, they get a 200 OK response. Steps: Start a vanilla Liferay DXP server Log in Go to the Personal Menu, click the user's avatar Log out Go to...

Restricting impersonation to allow only a single users impersonation at a time

legacy

Issue An Impersonator should be able to impersonate only one user at a time. Currently, Liferay supports multiple users to be impersonated, at the same time in the same browser. We tried to find any properties which...

Large number of records on the SamlSpSession table

legacy Troubleshooting

Issue There are a large number of records on the SamlSpSession table, which is causing issues with my upgrade. Environment Portal 6.2 DXP 7.2 All DXP versions Resolution Extra records can be removed using the...

Email are not sent from Liferay when Office365 is used as the server

legacy Troubleshooting

Issue Emails are not sent out from Liferay In the log, we see the following error: liferay[liferay-7] [dxp] ERROR [liferay/mail-6][MailEngine:74] Unable to send message: 535 5.7.139 Authentication unsuccessful, the...

How to get a list of portal Users and what Roles are assigned to them?

legacy How To

Issue I would like to get a list of Liferay portal users and what roles are assigned to them. Environment Liferay DXP 7.2+ Resolution Please run the attached Groovy script: ListUsersAndRoles.groovy Additional...

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