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, knowledgeArticleType: howTo, legacy: true, name: FixPackのバージョンをロールバックする方法, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 64683, title: FixPackのバージョンをロールバックする方法

Help Centerチケット添付用のパッチレベルファイルを取得する

legacy How To

, knowledgeArticleType: howTo, legacy: true, name: Help Centerチケット添付用のパッチレベルファイルを取得する, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: , title: Help...

Account Roles Are Not Visible After a LAR File Import

legacy Troubleshooting

Issue After exporting roles via a LAR file and importing them into a new environment, Account Roles are not visible under the Account Roles tab in Control Panel > Users > Roles Regular Roles and Site Roles from the...

Can Terms Of Use be Configured at the Site Level?

legacy

Issue If we have two or more sites, is it possible to specify a different journal article for the terms of use of each site? As the following current custom properties are not sufficient as they apply to every site:...

Users removed from an LDAP server are not being removed from the Liferay user group UI when a custom service wrapper utilizes deleteUserGroupUsers(long userGroupId, long[] userIds)

legacy Troubleshooting

Issue Users removed from an LDAP server are not being removed from the Liferay user group UI when a custom service wrapper utilizes the deleteUserGroupUsers(long userGroupId, long[] userIds) method. In this case, when...

hotfix-123 :: Currently not installed; Won't be installed: requires version 2025.Q1.XX

legacy Troubleshooting

Issue After adding a hotfix in the patching folder and running the ./patching-tool.sh info command, it shows the following response: Product information: * DXP version: 2025.Q1.x LTS * Patching Tool version:...

After Upgrading to 2024.Q1 User Public Pages Return 404 Error if Accessed via PlId

legacy How To

Issue After upgrading from Liferay DXP 7.4 u48 to 2024.Q1, user public pages with guest permissions return a 404 error, except for the page owner. The portal administrator also cannot access these pages. Environment...

Email Sender Configuration is not being saved

legacy Troubleshooting

Issue When modifying the Email Sender Name in our PROD environment by following these steps: Control Panel > Instance Settings > Email Access "Email Sender" in the left menu Set "XYZ" in the "Name" field > Save the...

Proxy paths are not honored after upgrading to 2025.Q1.9

legacy Troubleshooting

Issue After upgrading to 2025.Q1.9 we've found that our page are largely inoperable. There are a large amount of console errors related to missing functions, missing MIME types, missing AUI, etc. Environment...

How to Grant Add User Permission to a New Role?

legacy Troubleshooting

Issue We set up a new role and want to enable it to add new users to the portal. When we navigate to Define permissions > Users and Organizations, there is no "Add User" permission. Even is granting all permissions...

User Workflows Not Appearing Under 'Assigned to My Roles'

legacy Troubleshooting

Issue We have enabled a workflow for approving new user account creation. While the Admin user gets the notficiation about the workflow task, if they navigate to My Workflow Tasks > Assigned to my Roles, the task is...

Order by Last Login Date not Arranging Users in the Correct Order

legacy Troubleshooting

Issue In the Users & Organizations pane, when I sort users by last login date the users are not arranged in the correct order. Environment Liferay Quarterly Release Resolution In System Settings > Feature Flags...

How to Remove Owner Role Permissions?

legacy

Issue We have users who had Site Admin role on one of their Sites and created a Page/Asset. After we revoked their Admin role (but not the Site Membership, so they can still access the Site), they continue to have...

After upgrading to DXP 7.4 u92 I receive an unable to locate transaction executor error on server startup

legacy Troubleshooting

Issue I have an issue with deploying our custom built Java modules. I upgraded from DXP 7.4 update 81 to u92. After the upgrade, on server startup the deployment of the custom built modules behavior is inconsistent and...

NullPointerException when evaluating AuthLoginGroupSettingsUtil.isPromptEnabled

legacy Troubleshooting

Issue The following error is thrown in the logs every once in a while: 2024-07-29 06:55:37.018 ERROR [http-nio-8080-exec-7][CTCollectionPreviewFilter:53] java.lang.NullPointerException...

java.lang.StringIndexOutOfBoundsException: begin 0, end -1, length 1

legacy Troubleshooting

Issue While upgrading to Liferay DXP 7.4, following errors were observed in the logs: ERROR [http-nio-8080-exec-21][OpenIdConnectSessionValidationFilter:53] java.lang.StringIndexOutOfBoundsException: begin 0, end...

PATCH request is not working for custom fields

legacy Troubleshooting

Issue Steps to reproduce: 1. Start up Liferay, change the password to 'a' 2. Go to Control Panel >Configuration > Custom Fields 3. Select Organization. 4. Tap the + icon to add a new Custom Field. 5. Select Input...

BatchUpdateException when upgrading to Liferay Quarterly Release with SQL Server

legacy Troubleshooting

Issue We have received a recent report where a BatchUpdateException was identified while upgrading from an earlier Liferay DXP 7.4 update to Liferay Quarterly Release while using SQL Server You may see an error such as the...

Should LDAP verify that user images exist in the Document Library?

legacy

Issue Some user images are missing from my Document Library, but they still have references in the IMAGE table in the database. As a result, LDAP doesn't re-import the user images during an LDAP import. Should...

Failed upgrade process for module com.liferay.journal.service

legacy Troubleshooting

Issue During your upgrade process, you might encounter an error during the com.liferay.journal.internal.upgrade.v1_1_0.DocumentLibraryTypeContentUpgradeProcess step: Caused by:...

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