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Issue How to check user status in the Database Environment Liferay DXP 7.2 Resolution You can find the table named 'user_' and the column named 'status' that represents the status of users, a value of 0 means 'Active', and...

Non-US-ASCII characters in the local part of email addresses

legacy

Issue Trying to add a new user with an email address containing the letter 'ñ' in the local part, it seems that is not considered a valid character. Environment Liferay Portal 6.2 Liferay DXP 7.x Resolution RFC...

Change of Password Encryption Algorithm

legacy How To

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue The...

My name is displayed truncated in My Profile on Tablet/Mobile

legacy Troubleshooting

Issue When I access My Profile from the user menu on main site, on a tablet or mobile device, I see my name truncated. Environment Liferay DXP 7.3 Service Pack 3 Resolution Please request a Hotfix with LPS-154810...

Update Page Content permission does not allow editing web content

legacy

Issue I checked the Update Page Content permission for a role, from the page permissions management, and the user who is assigned to this role, cannot edit web content within that page. Environment DXP 7.3 DXP...

Prohibit users from moving pages

legacy

Issue In our project, we have a role that can edit pages and web content. Is it possible to prohibit the role assignees from moving pages in the page overview tab? I can't seem to find a permission that disables...

Permission Restriction on MyAccountPortlet

legacy How To

Issue We tried to restrict access to MyAccountPortlet for various users in order to prevent them from amending their own data. We found that despite removing the permissions for User and Owner roles on...

Groovy Script Method to Delete Users in Bulk

legacy How To

Issue I need to delete many users at once from a Liferay instance in a programmatic and efficient way without directly modifying the database (which is not advised). Environment DXP 7.1 Resolution Below is a template...

Role inherited from a segment based on a user group is not displayed in the user's role view

legacy

Issue There is a segment that includes members that are part of one or more groups. This segment is assigned to a role. When I choose a user from the user group and view the roles, the role is not listed. Environment...

The .heic file format is not supported in profile image

legacy Troubleshooting

Issue Issues while uploading a profile photo taken with an iPhone camera since the extension is .heic, which causes errors. Even if tried to upload via control panel options, the issue may persist with the same...

How to check portlet additions from log history

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

DocumentException during upgrade process while reading META-INF/portal-hbm.xml

legacy Troubleshooting

Issue A DocumentException is thrown at certain point when you run the upgrade process from the Gogo Shell using command upgrade:run or upgrade:runAll You can find a stack trace similar to the following in...

Character strings that cannot be used in the name of the site

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Cannot assign roles unless the User role has permission to view the Administrator role

legacy Troubleshooting

Issue No new roles can be assigned if the User's View permission on the Administrator role is revoked. Steps to reproduce: 1) Startup Liferay server 2) Log in as your administrator 3) Create a role, call it...

macro buildChildrenNavItems not found after an upgrade to 7.3

legacy Troubleshooting

Issue After an upgrade if a Site Navigation Menu Widget is added to a page with its default configuration you could see the following error: The following has evaluated to null or missing: ==> buildChildrenNavItems...

Users can't be assigned to sites

legacy Troubleshooting

Issue java.lang.IllegalArgumentException is occured when trying to add a user to a site. Steps to reproduce: 1. Add below property in portal-ext.properties file. users.search.with.index=false 2. Start the...

Impersonation Security concerns

legacy

Issue Impersonation is a powerful feature of Liferay. This article serves to answer the following questions regarding its security. Who triggers the impersonation request? How long that kind of access will be used?...

I cannot export Liferay Portal users

legacy Troubleshooting

Issue When I try to export the portal users, the process fails and the portal displays the error "This site cannot be accessed". The portal log shows the following errors: ERROR [default...

Not able to define document viewing permissions for a child site

legacy Troubleshooting

Issue Document viewing permissions for a child site is not getting save properly and the below error is thrown in Liferay logs on saving the permission: 2021-06-02 18:40:15.129 ERROR...

User Export to CSV is limited to 10,000 entries

legacy Troubleshooting

Issue I’m unable to export the complete list of user ids from Liferay. When attempting to export users to a CSV file, only up to the first 10,000 users are exported.  Environment DXP 7.3 Service Pack 1 Resolution...

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