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Taking Thread Dumps From a JVM
Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products....
Taking Heap Dumps From a JVM
legacy How To
Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products....
Permissions Are Not Working Post-Upgrade
legacy Troubleshooting
After upgrading from Liferay Portal 5.2, permissions settings may act in an undesirable manner. This could include not being able to change permissions, as well as not being able to access the control panel or any other...
LDAP settings and upgrading from 5.2.x to 6.x
legacy Troubleshooting
This article pertains to portals in which LDAP is configured in Liferay Portal 5.2.x and an upgrade is performed. When a user attempts to login, an error is thrown, and the user is not...
User's group membership not updating with LDAP after upgrading to Liferay Portal 6.0 EE SP2
legacy Troubleshooting
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. Beginning in Liferay 6.0 EE SP2, the...
High Priority Issue Checklist
legacy Troubleshooting
This article provides a brief checklist of items to run through when your server is frozen, or goes down entirely. Collecting this information before opening a support ticket is a...
Error when going to Portal Settings After Upgrading to Liferay Portal 6.1
legacy Troubleshooting
After an upgrade to Portal 6.1 EE GA1 when clicking on Control Panel > Portal settings, an error pops up: 11:53:46,699 ERROR [BeanPropertiesImpl:480] jodd.bean.BeanException: Simple property not found: hostname...
Issues Encountered with Upgrades to Liferay Portal EE Versions
legacy Troubleshooting
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. The...
[Upgrade] Handling Quartz Data during Liferay Portal Upgrades
legacy How To
Quartz data is a unique type of data. If quartz data is part of the database upgrade, then there are some potential additional steps to take during the upgrade process. Resolution If there are not any publishing jobs,...
Backslashes in Screen Name Are No Longer Valid After Upgrading to Liferay Portal 6.2
legacy
After upgrading from Liferay Portal version 5.2 EE SP4 to 6.2 EE, backslashes in the screen name are not allowed when using the liberal screen name validator. In Portal 5.2, backslashes were allowed in the screen name....
Liferay Upgrades: Updating Custom Plugins
legacy How To
The following article describes how to update plugins to be compatible with a new version of the Liferay platform. Resolution The Liferay API may change from release to release, causing issues when trying to port...
Internal Server Error after Upgrade
legacy Troubleshooting
A common error is that sometimes when certain pages display an internal server error and there is no stacktrace. If there was a custom theme before the upgrade the page layouts will still reference them and if one has not...
Errors When Applying Support Driven Hotfixes Based on FP-41 or FP-42
legacy Troubleshooting
This article documents a known issue when applying a Liferay Support Driven Hotfix built off either DXP 7.0 Fix Pack 41 or Fix Pack 42. Due to an error generating the release notes, the documentation.xml file in Fix...
Migrating Tag Sets During the Upgrade Process From Liferay Portal 5.2 to 6.0
legacy How To
This article outlines the changes to Tags and Tag Sets between Liferay Portal 5.2 to Liferay Portal 6.0, and later versions. Specifically: The changes to the Tags Navigation Portlet (Where Did Tag Sets Go?) How to...
Upgrading to Liferay Portal 6.0 EE SP2
legacy How To
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. When upgrading to the latest Liferay...
Structures With Duplicate Element Names Fail DDM Verification When Upgrading
legacy How To
This article documents a known issue in which structures with duplicate element names fail Dynamic Data Mapping (DDM) verification when upgrading from Liferay Portal 6.1 to Liferay Portal 6.2 or Liferay Digital...
Upgrading to Liferay Portal 6.1 EE GA1
legacy How To
When upgrading to the latest version of Liferay Portal, there are many things to take into account. This guide is designed to assist in the upgrading process. Please read and ensure...
SQL Exception Warnings Appear During DXP Upgrade Indicating 'Fallback to recreating the table'
legacy
This article documents a false negative warning message that can occur when upgrading your Liferay platform, and which has caused some confusion amongst our users. During the Liferay DXP upgrade process, several WARN...
Fix Pack and Hotfix installation order on Liferay Portal EE
legacy
The order of fix pack and hotfix updates are determined by engineering in several ways. This order is hardcoded in the update. Environment Versions previous to Portal 6.2 SP11...
Upgrading to Liferay Portal 6.0 EE SP1
legacy How To
When upgrading to the latest Liferay Portal, there are many things to take into account. This guide is designed to assist in the upgrading process. Please read and ensure your...