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Character strings that cannot be used in the name of the site

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Cannot assign roles unless the User role has permission to view the Administrator role

legacy Troubleshooting

Issue No new roles can be assigned if the User's View permission on the Administrator role is revoked. Steps to reproduce: 1) Startup Liferay server 2) Log in as your administrator 3) Create a role, call it...

macro buildChildrenNavItems not found after an upgrade to 7.3

legacy Troubleshooting

Issue After an upgrade if a Site Navigation Menu Widget is added to a page with its default configuration you could see the following error: The following has evaluated to null or missing: ==> buildChildrenNavItems...

Property 'session.timeout.auto.extend=false' is configured but browser still calls 'extend_session'

legacy

Issue In portal-ext.properties the following property session.timeout.auto.extend=false is configured, however in the Network tab of the Developer Tools of the browser 'extend_session' is still being called....

Assign User to Account

legacy How To

Issue Not able to select the created User to be assigned to an Account. Environment Liferay DXP 7.4 Commerce 4.0 Resolution Users for Accounts can only be created within the Account Users interface. A...

Unable to create role with edit/update/delete permissions on all widget's application display templates

legacy Troubleshooting

Issue If you want to manage permissions on all widget's templates / adt's you can use a general Administrator role or a specific custom role. With the current implementation users having the custom role will only be...

"Inconsistent patch level detected" error occured in the logs

Troubleshooting

Issue The following error occurs in the logs due to an inconsistency in patch levels: Example 1: ERROR [server.startup : 2][PatcherImpl:204] Inconsistent patch level detected WARN [server.startup :...

Hotfix created for 2025.Q1.X won't install

legacy Troubleshooting

Issue A hotfix created for 2025.Q1.X won't install even though it is being installed on the required version. The following information appears in the patching-tool info file. Product information: * DXP version:...

Organization tab do not shows the user when user is added to organization via Groovy Script

legacy Troubleshooting

Issue After the execution of the below syntax in the Groovy Script, the Organization name gets appended to the user and can be seen only under the "User's details Organization Tab" but not under the...

Restricting the Guest Role's Access to the Home Page

Troubleshooting

Issue When trying to change the view permission of a page it's not possible to do it for the Guest role in the first page: it shows as non-interactive. Environment QR 2024.Q3, 2024.Q4, 2025.Q1 Resolution This is...

Unable to Provision Users via SCIM

legacy Troubleshooting

Issue User provisioning via SCIM is failing. Liferay logs indicate a permission error: ERROR [org.wso2.charon3.core.protocol.endpoints.AbstractResourceManager] Unable to provision a portal user for null...

Impersonation Clashes with Cached Web Content Templates

legacy Troubleshooting

Issue Web Content Templates can be configured for caching to boost performance. When not cached, the generated HTML is rendered for each request. When cached, the generated HTML is stored in the cache and...

How to preserve the structureId and formId during export/import to avoid mismatches between environments?

legacy Troubleshooting

Issue When we export/import web content articles and forms, their IDs sometimes change. How to preserve the structureId and formId during export/import to avoid mismatches between environments? Environment...

Handling an excess number of User Notifications

legacy Troubleshooting

Issue As my Liferay system sends out User Notifications over time, the UserNotificationEvent table accumulates many records quickly. I would like to schedule the cleanup of old User Notifications, so that the...

Using Required for system configurations.

legacy Troubleshooting

Issue We would like to add required = true configuration to our system configuration. Upon requesting the data through a groovy script the string returns empty when required = true is set. Environment DXP 7.4+...

Liferay instance node going into hang mode - Failed to validate connection

legacy Troubleshooting

Issue Liferay instance node goes into hang mode and the following error appears: HikariPool-1 - Failed to validate connection ... (This connection has been closed.) ... Possibly consider using a...

Does upgrade touch the doclib?

legacy

Issue We are preparing the upgrade from a Liferay 7.3 FP2 to a Liferay 7.4 2024.Q1 and we are trying to prepare a rollback system if something goes wrong and we need go reinstall the 7.3. My question is about the document...

Insufficient Permissions to Access Folders When Uploading Documents to Web Content

legacy Troubleshooting

Issue Users with a role other than Administrator, for example, the "Editor" role, receive a permissions error when they try to access folders within Documents and Media while uploading a document to Web Content. The...

'External Reference Code' field on the UI

legacy

Issue An 'External Reference Code' for the 'Address' field on UI is required since it is already there in the database for the entity. Environment Liferay DXP 2024.Q1 Resolution LIferay has started working on this...

The assignments are missing between roles and user groups when transfer from one enviornment to another

legacy Troubleshooting

Issue The export/import of UserGroups and Roles does not contain the assignments between roles and user groups. So when 'transporting' the user groups and roles from one stage (or backup) to another stage (new...

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