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Workflow review comments are not visible under Activities Tab

Issue The approve and reject comments are not visible under activities Tab in Liferay DXP 7.3, whereas, it is visible on Liferay DXP 7.2 Environment Liferay DXP 7.3 Resolution The observed behavior is an intended behavior of Liferay DXP 7.3 The technical reason why it is not visible in...

Unable to create form

legacy Troubleshooting

Issue The form section sometimes appears blank while creating the form Environment Liferay DXP 7.3 Resolution The observed behavior is a known Intermittent issue/bug and will be fixed in the upcoming fix pack. If the hotfix is required for this issue, please create a support ticket...

PortletException thrown when form field rule is inconsistent

legacy Troubleshooting

Issue An exception is thrown when some form field rule is empty or incorrect and the user tries to save the form. Steps to reproduce: Add a new form with three text fields: A, B, C Add a new rule for this form using the fields: if A equals B, show C Save the form. Edit the form and...

Form is not visible on page before publish to Remote Live

legacy

Issue When I add a Form to a page of a Staging site, I am unable to view the form until I publish my page to Live. Environment DXP 7.2 Fix Pack 8+ Resolution This is an intended behavior from changes made under LPS-100290, so that users cannot access a Form through the publication URL or...

Multiple rich text fields assign the same default value

legacy Troubleshooting

Issue If several 'Rich Text' components are included in a form and assigning a different default value to each of them, then while saving, it assigns the same value to all the fields. Steps to reproduce: Start a new DXP 7.3 bundle Create a new form Add a Rich Text field and add a...

Unable to edit form if interface configured in other locale other than English language

legacy Troubleshooting

Issue Unable to edit email in form or save any form if the user configured their interface in other than the English language. Reproduction steps: 1) On clean instance, configuration leaves only 'Spanish' as available locale and set 'Spanish' as default locale 2) Create a new form, enter...

Hidden fields have their values saved with the Form entry

legacy Troubleshooting

Issue If a form has a hidden field with a pre-defined or an entered value, it saves that value to an entry when it is submitted. The hidden field should not save any value, it should be left blank. Environment Liferay DXP 7.0 Fix Pack 98 Liferay DXP 7.1 Fix Pack 17 Liferay DXP 7.2 Fix...

"Submit for Publication" button is inactive after a workflow task is rejected

legacy How To

Issue Using the Single Approver Workflow, if a content reviewer rejects the submission, we cannot resubmit after editing it, because the "Submit for Publication" button is inactive and cannot be clicked. Environment Liferay DXP Resolution The behavior is intentional, because once a...

Form Storage Adapter is not visible in the form storage type dropdown.

legacy Troubleshooting

Issue Post deploying the form storage adapter module it's not visible in the form storage type dropdown. Environment Liferay DXP 7.3 Resolution While creating form storage adapter "ddm.storage.adapter.type" value should be JSON in the reference section. Example: @Reference(target =...

Cannot publish or import site (due to missing references) when asset publisher shows displays from another site

legacy Troubleshooting

Issue An asset publisher in a site A can be configured to show assets from site A itself and from other sites (B, C, ...). If such a site A is then exported and imported to a site in another environment, or published to remote live, it might fail due to missing references in the target...

Admin is not able to see any user in droplist to whom the task can be assigned

legacy Troubleshooting

Issue After applying a 'Single Approval Workflow' on web content. The admin user is not able to assign any task to any other user as the droplist becomes disabled. Environment Liferay DXP 7.2 Resolution A 'Regular Role' needs to be assigned for every user to see their name in the...

Is it possible to fill a form field using a URL parameter?

legacy

Issue I would like to have a predefined value for a field in a Liferay form. Is it possible to pass this predefined value using a URL query parameter? Environment Liferay DXP 7.0 or higher. Resolution Passing a predefined value to a form field is not a functionality available in Liferay...

Custom module created from form-field template not working as expected

legacy Troubleshooting

Issue I created a custom form field using the form-field template in Developer Studio, but when I deploy the module, the form field is not working as expected. The form field does not render and the form never successfully saves. Environment Liferay DXP 7.2 GA1 to Fix Pack 3 Resolution...

Wrong word breaking in forms page titles

legacy Troubleshooting

Issue If the text in the form page title is too long, the text wrapping cut words at any character. Environment Liferay DXP 7.0 with fix-pack de-98-7010 or older. Resolution Request a hotfix with the LPS-73685. This behavior was fixed in Liferay DXP 7.1. , content:...

Wrong word breaking in forms description

legacy Troubleshooting

Issue If the description of the form is greater than the text width, the line must be broken and the text afterwards is not wrapped correctly. Environment Liferay DXP 7.0 with fix-pack de-98-7010 or older. Resolution Request a hotfix with the LPS-70002. This behavior was fixed in...

Can edit option from content approval be removed or disabled ?

legacy Troubleshooting

Issue The workflow has been enabled for web content. For that, one site role has been created that can approve or reject it. But while approver assigns it to themself, they will get edit option also and from the permission perspective only view permission has been assigned for the...

Guest user can not upload file in a form within the Forms widget

legacy Troubleshooting

Issue If you have a Form with an upload field set to allow Guest users to upload files, it works fine by using the Form link. However, if you display this Form through the Form widget, a guest user can not upload a file. Environment Liferay DXP 7.3 with dxp-1 or higher Resolution Please...

Page getting deleted after disabling Remote Live Staging

legacy Troubleshooting

Issue Page is getting deleted after disabling 'Remote-Live Staging'. Reproduction Steps: 1. Setup 2 Liferay environments, one for staging and one for live. 2. Create a page in the staging environment and add some content to it. 3. Configure staging. 4. No need for Staging Publish. 5....

Forms Guest view permission problem with Staging

legacy Troubleshooting

Issue On a Live Site as a guest user, it is unable to see a Form that was presented on a page. Permissions seem to be set on the Staging site properly, and the same Guest User is able to access the Form on the Staging site. Environment Liferay DXP 7.0 with Staging enabled Resolution If...

Fields Group is not properly hidden by Form Rules

legacy Troubleshooting

Issue Even if all the fields nested in a Fields Group are hidden by Form Rules, users can see the Fields Group Title and the icon to duplicate the Fields Group (if the Fields Group is set to be repeatable). Environment Liferay DXP 7.3 Resolution This behavior is addressed by LPS-127929....

Hiding an entire Fields Group through Form Rules

legacy How To

Issue I want to be able to hide an entire Fields Group until made visible through Form Rules. Environment DXP 7.3 Resolution In order to hide an entire fields group, you'll need to create individual rules to hide each field within the field group until made visible by a certain...

Configuring instances for remote live staging

legacy How To

Issue Configuring servers for remote live staging with localhost for testing purposes. Environment Liferay 7.3 GA1 Resolution Here are the detailed steps: Update the TunnelAuthVerfierConfiguration of both Liferay Portal instances Navigate to the Control Panel → System Settings →API...

Can't type in Forms fields because the text fields won't stay selected (fields lose focus)

legacy Troubleshooting

Issue When the extensions Grammarly or LanguageTool are installed on the user’s browser, then Forms fields lose focus when the user is typing new characters on the field. Environment Liferay DXP 7.2 Resolution Disable the extensions Grammarly or LanguageTool when filling out a Form...

Every user getting notifications in the Out-of-Box Single Approval Workflow

legacy Troubleshooting

Issue Every user is getting a notification in the OOTB Single Approval Workflow, even though the specific user has been modified in 'Assignments'. Environment Liferay 7.3 Resolution The issue is fixed in Liferay DXP 7.3 SP1. Additional Information Go to Applications > Process Builder ...

How to adjust notifications in the OOTB 'Single Approver Workflow' to approve specific web content based on a specific user

legacy

Issue How to apply 'Single Approval Workflow' to the specific user against specific web content. Use-case Web Content 1 created/edited by user 3 - notification should go to Approver (User1) Web Content 2 created/edited by user 4- notification should go to Approver (User 2) ...

Publishing child pages to Live without their parents

legacy How To

Issue We have a staging environment with a multi-level page structure containing many child pages When we try to publish the child pages separately, using the page selection in the advanced publication, the changes made on their parent pages get also published to the Live environment How...

Published web content is not available to live in one of the node

legacy Troubleshooting

Issue From one of the nodes [Eg: Node 2], while publishing the individual web content under the Content and Data / Web content section, published content is not available to live in both the nodes [node 1, node 2] whereas the publication process is working fine in another node [Eg: Node...

Expected regex syntax to validate Liferay form fields

legacy Troubleshooting

Issue Facing invalid error message on form UI while working with the 'Regex Expressions' to validate the fields even though right email id is entered. Issue encounters while using the below regex to validate an email field /^\w+([\.-]?\w+)*@\w+([\.-]?\w+)*(\.\w{2,3})+$/ ...

Site Administrators can't edit or create Workflows

legacy

Issue A user with the Site Administrator can't create or edit workflows through Kaleo Forms Admin. When attempting to do so, the user sees that the fields are greyed out and the 'Save' button is missing. Environment DXP 7.0 Fix Pack 82+ DXP 7.1 Fix Pack 12+ DXP 7.2+ Resolution This...

Unable to render forms in custom portlet anymore

legacy Troubleshooting

Issue You have some custom code (e.g. a portlet) which programmatically renders a form But after a patch level upgrade, this does not work anymore, the form is not rendered Environment DXP 7.2 Resolution It might be that you are having this issue due to the changes introduced by...

Allow users to get accurate search results for public page content when using the common search functionality

legacy Troubleshooting

Issue After publishing to 'Live' and 'Re-indexing', when searching for the public page once again on the staging server, zero results displayed. After configuring 'Remote Staging', the search results which were appropriate earlier have even stopped coming up. Environment Liferay 7.2...

Accurate search results for public page content after configuring 'Remote Staging'

legacy Troubleshooting

Issue No results found after publishing changes to live Steps to reproduce: Set up a clean instance Set up another (remote environment) instance. Create a new content page in the local environment. Add a basic component (for eg. banner center). Update heading of the banner (added...

Only deleting pages from Staging to Remote Live

legacy How To

Issue I want to be able to delete pages on my Remote Live site without publishing any other changes or content from Staging to Remote Live. Environment Liferay DXP Resolution After deleting the respective pages from the Staging environment, click Publish to Live> Switch to Advanced...

How Do I Change Where Documents are Stored When Uploaded Through the Forms Upload Field?

legacy Troubleshooting

Issue As an administrator, I would like to make the files uploaded by one user through the forms upload field hidden from other users, but I don't see a way to restrict view permissions to the Document Library root folder (where documents are stored when using the forms upload field)...

Values of hidden form fields are not saved/submitted anymore

legacy How To

Issue After installing dxp-18 (DXP 7.1) or dxp-2 (DXP 7.2), values we have in form fields hidden through rules show empty after submitting the form, when viewing the form entries. Environment DXP 7.1 DXP 7.2 Resolution This change was introduced by...

Workflow is not getting triggered on a custom entity

legacy Troubleshooting

Issue The below errors are observed on the Liferay console whenever trying to apply a 'Single Approval Workflow' on a 'Custom Entity' ERROR [com.liferay.portal.workflow.metrics.internal.petra.executor.WorkflowMetricsPortalExecutor-2][WorkflowMetricsPortalExecutor:56]...

Why do I see Groovy as the only script language for Kaleo Workflow Designer in Liferay DXP?

legacy How To

Issue When building a Kaleo Workflow definition in Liferay Portal, I was able to use different script languages. But in Liferay DXP, I see that I am only able to write a script using Groovy: Environment Upgrading from Liferay Portal (6.2 and below) to Liferay DXP (7.0 and higher)...

Cannot view previous comments posted for a Web Content in Kaleo Workflow

legacy

Issue I am unable to view comments that I previously posted when a Web Content gets re-submitted through a Workflow. For example: User submits a Web Content through Single Approver Workflow. I assign the Workflow Task to myself, post a comment onto the Task, and approve the article. User...

How to resolve "User 'x' must have 'y' permission" errors encountered while performing staging publication processes

legacy Troubleshooting

Issue Our team would like our staging managers to not be administrators, so we are only providing them with select permissions. However, publication attempts encounter errors such as: ERROR [liferay/background_task-1][EventRemotePropagatorExportImportLifecycleListener:222] Unable to...

Text Area (text fields with multiple line) no working in IE

legacy Troubleshooting

Issue Steps to Reproduce: 1) Take Liferay-dxp-tomcat-7.2.10-ga1 and install fix-pack dxp-1. 2) Go to Content > Forms. 3) Add a new Form. 4) Add text field. 5) Set text field as multiple lines. 6) Publish Form. 7) Now enter any character in the text field. Expected Result: The character...

Unable to define user in a Workflow Definition by identifier other than user-id

legacy Troubleshooting

Issue When writing a Workflow Definition, I want to specify a user to receive a Workflow notification by an identifier such as screen-name or email-address. However, when I attempt to define the user by these identifiers, I see that the code is automatically removed, for example:...

Cannot create folders in Forms section

legacy

Issue I need to create folders to organize my Forms, as I do in Web Content and Documents and Media, but I can't find this option. Environment Liferay DXP 7.x Resolution This functionality does not exist yet in the Liferay Portal. There is a feature request open for this improvement:...

The Refresh CAPTCHA option does not work

legacy Troubleshooting

Issue The Refresh CAPTCHA button in the form seems to be disabled, it does not respond. Environment Liferay DXP 7.2 Fix Pack 6+ Resolution Please install Liferay DXP 7.2 Fix Pack 9+ Or request a Hotfix with the LPS-111714 Additional Information Enabling CAPTCHA on Form Submissions...

Cannot provide non-admin roles access to view and manage Workflow Definitions

legacy

Issue I want to assign the permission to view and manage Workflow Definitions under Control Panel > Workflow > Process Builder to non-admin roles. However, when I try to add these permissions, I am unable to access and assign these permissions. Steps to Reproduce Start up a clean...

Workflows Missing After Upgrade to DXP 7.1+

legacy

Issue I've performed an upgrade to DXP 7.1+, and I noticed that I have a fewer number of workflows in my upgraded environment. When taking a look at the workflows that were present in the environment prior to the upgrade (and are no longer present in the upgraded environment), I see...

Is it possible to disable the "Deletion" sliders for Staging Publications?

legacy How To

Issue We would like to prevent our Staging content managers from using the "Delete Application Data Before Importing" and "Replicate Individual Deletions" sliders when performing a staging publication event, so they do not remove content from the Live site by not understanding their...

Validation on Forms

legacy Troubleshooting

Issue Enable validation on the field(like Mobile Number) as Number then the field should not accept character or it should give an error message. Environment Liferay DXP 7.0(fix-pack de-32) Resolution The observed behavior is resolved and fixed by LPS-77783 which was released...

Validation on Forms(Numbers)

legacy Troubleshooting

Issue Validation is not working for the text field(Mobile Number). Put validation like if the value is greater than 9999999999 it should say Invalid Mobile Number. Environment Liferay DXP(fix-pack de-32) Resolution The observed behavior is resolved and fixed in liferay-fix-pack-de-96....

How to force syncing between Liferay DXP and Analytics Cloud?

legacy How To

Issue You want to force a sync at any given time Environment Liferay DXP Analytics Cloud Resolution The only way to force sync is to update the AC contacts configuration, as per described here. If syncing all contacts: Uncheck Sync all contacts → Save → check Sync all contacts → Save If...

How often does the sync process happen between Liferay DXP and Analytics Cloud?

legacy

Issue How often does the sync process happen between Liferay DXP and Analytics Cloud? Environment Liferay DXP Analytics Cloud (Token-based connection) Resolution Sync happens every hour. , content:...

Automate syncing of all sites at once with individual property

legacy

Issue Possibility to automate syncing of more than 200 'Sites' at once with individual property in 'Analytics Cloud'. Environment Liferay 7.1 fix pack 18 Resolution A default property will always be created when connecting a new DXP data source. The name of the data source will be the...

Is all the pending data synced at once between Liferay DXP and Analytics Cloud?

legacy

Issue How it happens the sync between Liferay and Analytics Cloud (AC)? Environment Liferay DXP Analytics Cloud (Token based connection) Resolution When the sync happens, it grabs all pending data and sends them by batch of 100., content:...

Guest User can't upload files in Forms

legacy

Issue Guest users should be able to upload files in the forms. Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Resolution As of now, there is no out of the box feature where a Guest user can upload the files in the Forms. This capability has been added...

Web Content can be published by Staging even if Web Contents are deselected

legacy

Issue Steps to reproduce: 1) Create new web content and configure the content on a page. 2) Click on publish to live and switch to the advanced publication, select the page and scroll down and uncheck the web content in the content section. 3) Click on Publish to remote live. 4) Go to...

Cancel button for a running Staging publication disappeared

legacy

Issue When a Staging publication is processed, the Cancel button for a running publication in the Actions option () does not appear, and the currently in progress publication can't be cancelled. Environment Liferay DXP 7.0 Fix Pack 80+ Liferay DXP 7.1 Fix Pack 10+ Liferay DXP 7.2 ...

Live site is not editable after Staging site was removed.

legacy Troubleshooting

Issue How to recover the default functions on the Live site if your remote Staging site was either deleted or not disabled correctly? Environment Liferay DXP 7.2 Resolution By running a groovy-script the Live site's default functions can be enabled. Before going further, please create a...

Disable Form's Success Page in DXP 7.3

legacy How To

Issue After submitting a form I want to disable the Success page. Environment Liferay DXP 7.3 Resolution To disable the form's success page: Inside the site administration menu, go to Content & Data > Forms and click to edit the respective form; Scroll down to the bottom of the page;...

Remote Live Staging in Liferay SaaS

legacy

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Why Remote-Live Staging in Liferay SaaS not required? Environment Liferay SaaS Resolution Remote-Live Staging is not required in a...

LAR file export process

legacy

Issue LAR file is exported even when the web content's internal reference is missing. Steps to reproduce 1) Create a blank site "Test" and add a public page "Home". 2) Create a structure "Test-structure" and add a structure field "Link To Page". 3) Create a template "Test-template" and...

Missing reference errors during site import

legacy Troubleshooting

Issue Liferay currently only allows export of either Private or Public pages (and not both). When a site has a web content displayed on their public page with a link to a private page, or vice versa, while an administrator can successfully export a set of public or private pages, they...

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