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Liferay will support our API and resolve any issues and answer any questions having to do with the API itself or any other part of Liferay's software. Issues and questions regarding custom development may be handled by our Global Services team or by the developer of those customizations....

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not...

This article documents the CSS in Web Content Management and lists steps to resolve the issue or avoid it altogether. Resolution Error: CSS in the template is not applied to web content articles Summary: Users who write their CSS in the Web Content Template will see that the web content...

This article describes one method for how to restrict which users can add out-of-the-box (OOTB) portlets to pages. Resolution One option for limiting permissions to add OOTB Portlets to pages would be to limit the Add to Page permissions on the Liferay Portlets via the portlet-custom.xml...

This article documents a known issue for customers using CKEditor in Liferay Digital Experience Platform 7.0. When editing content that uses CKEditor—such as a Message Board thread—on a Microsoft Edge browser, you might notice that the cursor cannot be placed at the end of the Subject...

This article documents a known issue with PNG files that are uploaded to Document Library not displaying in IE11 with a DOM7009: Unable to decode image at URL in the console.  As a security measure, and to prevent malicious scripts from being executed in browsers, Liferay sends the...

This article documents a known issue with Internet Explorer 9 (IE9) when accessing the Liferay Digital Experience Platform 7.0. Upon accessing the browser page /web/guest/home, the page is blank (as shown in the image below). Resolution Status: Workaround Available  Microsoft ended...

This article documents a known issue when configuring the Web Content check interval settings, and provides a workaround for the user. This known issue only affects Liferay Digital Experience Platform 7.0. To configure how often Web Content articles are published or expired: Navigate to...

Issue When creating an all-day event that spans from 12:00 AM on one day to 12:00 AM on the next day, the event appears on both days in the calendar month view. How can I ensure the event is only visible on the first day? Environment Liferay DXP 7.4+ Resolution In the example, the event...

Issue After a failed login attempt, the navigation menu's display text appears above the menu itself. Steps to reproduce: Create a site. Create a login page and deploy the sign-in widget. Create a navigation menu. Create a master page template and deploy the navigation menu on the master...

Issue When creating content, such as a calendar event or filling a form, changing the language during the process can cause the loss of all entered information. This can happen if another browser window or tab is open in a different language, or if the language is changed manually using...

Issue When adding content to a translatable field in a structure and subsequently deleting the content in a secondary language, the field displays as empty in that specific language instead of falling back to the primary language. If a translatable field has never had content in a...

Issue I’ve created an Object named TestObject and added two layouts: Test Layout 1 and Test Layout 2 in the Site Builder → Pages section. Behavior observed: If no layout is marked as default, the system uses the default Liferay layout — as expected. If one is marked as default, it...

Issue After creating a Content Page Template and then creating pages based on that template, any subsequent changes and publishing of the template do not reflect on the pages using the template.   Environment Quarterly Releases   Resolution This behavior is expected. Changes to a Content...

Issue I have an issue with the session timeout message. After upgrading from DXP 7.1 to Quarterly Release, when a user session is about to expire, they receive a warning message that their session will expire in a certain time and that they should extend it if they wish to stay logged...

Issue Adding the below script to any page through any Web content display can reproduce the issue in vanilla. <a href="#" onClick="showWltNotification('Your Request failed to process', 'danger');"> Link here </a> <aui:script>     function showWltNotification(message, type) {        ...

Issue Usage of Monotype fonts require a license If a user does not have the Monotype font license, is it necessary to remove references to Monotype font throughout the portal?   Environment Liferay DXP 7.4   Resolution Monotype fonts, such as Helvetica, is referred to in the Liferay CSS...

Issue We want to limit the languages displayed in the translation selector for object fields to only those defined in the site, similar to how it works for Journal Articles. Currently, the selector shows all languages available in the environment. Environment DXP 7.4 Resolution Limit the...

Issue The order of Structures when creating Web Content seems to be random. The structures are not sorted alphabetically or by modification date. Environment Liferay DXP 2024.Q2 Resolution Web Content Display widget Go to Control Panel > Instance Settings > Content and Data > Web Content...

Issue After upgrading from Liferay DXP 7.3 (or prior versions) to 7.4, some Web Content Structures are showing as not translated in the UI, even though the translations exist in the database. The structure's fields may be translated, but the structure itself is marked as not translated....