Legacy Knowledge Base
Published Sep. 10, 2025

Certificate details of internal load balancer

Written By

Rishabh Agrawal

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Issue

  • There are few static IPs for private S2S connectivity, over different services like webserver and database.
  • However, for webserver whose static IP is 172.xx.xx.xx, the certificate is updated at the external load balancer level and shared the same certificates with the integrated application to import them.
  • When this is being called using a private static IP, it is giving certificate errors. But the same issue is not being faced over public IP.
  • Are there are any certificates that needs to be added or updated at the internal load balancer whose IP is 172.xx.xx.xx?

Environment

  • Liferay DXP 7.4

Resolution

  • There are 2 different types of Load Balancer for each case:
    1. The external HTTPs Load balancer (also known as ingress) that has a public IP 34.xxx.xxx.xx to receive external connections from customers and supports SSL termination.
    2. The internal passthrough network load balancer that is used to receive inbound connections privately inside a Site to Site VPN for specific services like the webserver 172.xx.xx.xx. This kind of load balancer is used for layer 4 (TCP/UDP) connections and does not support SSL termination.
  • Moreover, it is not possible to add or update the internal load balancer (172.xx.xx.xx) once this is not supported by design.
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