KB Portlet does not display article
Written By
Sivakumar Perumal
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Issue
- Configuring the home folder(which does not have an article) as a root folder and its subfolder is having an approved article, whether the respective subfolder will be available in folder selection or portlet displays nothing?
Environment
Resolution
- If at least one article in the configured root folder, then the respective folder is available in folder selection.
- If there are no articles in the configured root folder, the KB display portlet searches the subfolders. If there is at least one article in one of the subfolders, then the respective subfolder is available in the folder selection
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