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Published Jul. 2, 2025

Backup service does not show on PRD environment

Written By

Alfonso Crisci

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Issue

  • While checking all the services available at the left-handed sidebar on a PRD environment, the backup service will not appear

Environment

  • Liferay PaaS
  • Liferay DXP 7.0+

Resolution

  • If you haven't done any deployments yet, the solution is to perform a full deployment of the latest working build. The backup service will appear afterwards. Alternatively, if you would like to, you can create a different branch where you remove all custom modules, make a pull request and deploy that, resulting in a build to PRD.

  • In case a deployment on PRD has been successfully finalized but the backup service won't still appear, please, reach to Liferay Customer Support through a new ticket in Help Center

 

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