Submit Feedback
Legacy Knowledge Base
Published Jul. 2, 2025

Enabling Antivirus Scanning for Uploaded Files does not work

Written By

Rafael Regner

How To articles are not official guidelines or officially supported documentation. They are community-contributed content and may not always reflect the latest updates to Liferay DXP. We welcome your feedback to improve How To articles!

While we make every effort to ensure this Knowledge Base is accurate, it may not always reflect the most recent updates or official guidelines.We appreciate your understanding and encourage you to reach out with any feedback or concerns.

Legacy Article

You are viewing an article from our legacy "FastTrack" publication program, made available for informational purposes. Articles in this program were published without a requirement for independent editing or verification and are provided"as is" without guarantee.

Before using any information from this article, independently verify its suitability for your situation and project.
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM).

Issue

Environment

  • Liferay SaaS

Resolution

  • Liferay SaaS automatically detects trojans, viruses, malware, and other malicious threats, using ClamAV. This engine operates as a background service within the cloud, and it is not accessible to users or other services. Each cluster in Liferay SaaS has one instance of the antivirus running
  • The default Liferay DXP feature for scanning viruses on file upload cannot be used. Liferay Experience Cloud’s Antivirus solution is used instead. Uploaded content is scanned on a schedule, and thus risks may not be detected immediately when a file is uploaded.

Additional Information

Did this article resolve your issue ?
Legacy Knowledge Base
Did this article resolve your issue ?