Legacy Knowledge Base
Published Jul. 2, 2025

I cannot download the vCard from another user

Written By

Daniel Mijarra

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Issue

  • The Contacts Center Widget allows users to export the user’s vCard and save it as a VCF file. vCard is a file format standard for electronic business cards.
  • If a regular user clicks on the vCard from another user to download it, nothing happens and the vCard is not downloaded. Regular users can only download their own vCard.

Environment

  • Liferay DXP 7.1
  • Liferay DXP 7.2
  • Liferay DXP 7.3

Resolution

  • For security reasons, this is the default behavior. To allow a user to download the VCard from other users, the permission to view other users has to be added to one of the user's assigned roles.
  • This can be achieved by following these steps:
    1. Access Control Panel > Roles.
    2. Click on the chosen role and click on Define Permissions.
    3. From Define Permissions, access Control Panel > Users > Users and Organizations > Resource Permissions > User.
    4. Check VIEW permission.
    5. Press Save.
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