Legacy Knowledge Base
Published Jun. 30, 2025

After changing password on Tivoli's LDAP server, users can't login for up to 20 minutes

Written By

Gustavo Vasconcelos

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Issue

  • On Liferay DXP (any version) connected to an IBM Tivoli Directory Server via LDAP, the users cannot login to the portal immediately after changing their password or any attribute on said LDAP.
  • The users can resume logging in with no errors after 1 to 20 minutes with no further action required.

Environment

  • Liferay DXP (any version)

Resolution

  • IBM Tivoli Directory Server can be configured to send the DateTime fields with the format  YYYYMMDDHHMMSS.FFFFFFZ.
  • This format is not supported by the Lightweight Directory Access Protocol (LDAP) specification RFC 4517, under section 3.3.13 Generalized Time, which specifies the Fraction Field (F) as having a single character, if present.
  • Configure your Tivoli instance to use LDAP's Generalized Time format, or contact your IBM support agent to help you with that request.

Additional Information

 

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