Legacy Knowledge Base
Published Jun. 30, 2025

Cannot access .zip file error occurs when installing a hotfix with Patching Tool

Written By

Ally McGill

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Issue

  • When I try to install a hotfix in my environment I get the following error: 
Installing hotfix-3...
Cannot access .zip file: ../osgi/portal/com.liferay.portal.zip.jar: java.nio.file.NoSuchFileException: ../osgi/portal/com.liferay.portal.zip
Problem occurred during installation. Rolling back...
Error: ../osgi/portal/com.liferay.portal.zip
Patching Tool stopped because of an exception, please see the logs for details
The install command has failed which may lead to an inconsistent state amongst the patched files. Please make sure to restore DXP to the previous state before starting up the server

Environment

  • 2024.Q3.0+

Resolution

Additional Information

 

 

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