Submit Feedback
Legacy Knowledge Base
Published Sep. 10, 2025

Unable to disable the footer option after upgrading to Liferay DXP 7.2

Written By

Kanchan Bisht

How To articles are not official guidelines or officially supported documentation. They are community-contributed content and may not always reflect the latest updates to Liferay DXP. We welcome your feedback to improve How To articles!

While we make every effort to ensure this Knowledge Base is accurate, it may not always reflect the most recent updates or official guidelines.We appreciate your understanding and encourage you to reach out with any feedback or concerns.

Legacy Article

You are viewing an article from our legacy "FastTrack" publication program, made available for informational purposes. Articles in this program were published without a requirement for independent editing or verification and are provided"as is" without guarantee.

Before using any information from this article, independently verify its suitability for your situation and project.

Issue

1) Not able to disable the footer option of the classic theme after upgrading the Liferay 7.0 to Liferay 7.2

2) Steps to reproduce

  • Go to the public page configuration
  • To disable show footer, unchecked show footer option.
  • After clicking on save, the option is disabled.
  • Go to the site and the footer is not present.
  • Now, click the notification option from the user menu (right side of the portal)
  • Footer is present.

afterDisableShowFooterOption.png      

Environment

  • Liferay 7.2

Resolution

 Reason:

  • In the DXP7.0, it marks the user manage pages (notifications, workflow, etc) as private pages.
  • In the DXP7.2, it marks these pages as public pages as default. However, when run the upgrade from 7.0 to 7.2. The process keeps the value from 7.0 to 7.2 structure. Hence, these pages act as private pages.

To resolve the issue , following steps need to be followed:

  • Control Panel > Configuration > System Settings > Users > Personal Menu > Personal Applications Look and Feel: Change to Current Site
  • Save this change.
  • Now the user pages will have expected behavior i.e., footer would disable for every page (workflow, notification, etc)    

 

Additional Information

  • Reported behavior is not observed in a clean instance of Liferay 7.2.
  • Locale exception

 

 

Did this article resolve your issue ?
Legacy Knowledge Base
Did this article resolve your issue ?