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Legacy Knowledge Base
Published Jun. 30, 2025

The users imported from LDAP cannot change their password

Written By

Daniel Couso

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Issue

  • The users who were imported from LDAP cannot modify their passwords from My Account.

Environment

  • All Liferay DXP environments

Resolution

  • Make sure that LDAP Export option is enabled.
  • Ensure that the credentials used to connect from Liferay DXP to LDAP have sufficient permissions to update LDAP records.
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