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Published Sep. 10, 2025

Not able to download the logs of more than 10000 lines

Written By

Sivakumar Perumal

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Issue

  • How to download more logs as the default "Download Logs" option is downloading only 10000 lines of logs?

Environment

  • Liferay PaaS

Resolution

  • The observed behavior is the intended behavior as the downloaded log file will contain only 10000 lines of logs. The reason why we have such limit is to prevent an enormous amount of load that could affect the network. A download of millions of lines could have a negative effect.
  • The CLI should help to fetch more than 10k lines. There are two parameters that are very useful, such as "since" and "until".
    For example: 
    lcp log --since "04/01/2020 09:00:00" --until "04/02/2020 15:00:00" -p projectname-env -s webserver
    To pipe the output of the CLI command into a separate file:
    lcp log -p team -s liferay --since “3 days ago” >> "log.txt"
  • In case any further logs or historical logs are required, please reach out to Liferay Experience Cloud SM Support by creating a help center ticket.

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