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Published Jul. 2, 2025

Commerce guest checkout: country and region drop-downs show "undefined"

Written By

Sorin Pop

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Issue

  • When I checkout an order as a guest, on the checkout page the Country and Region drop-downs are wrongly populated, showing "undefined" for every country/region name

Environment

  • Commerce 2.1.1
  • DXP 7.1

Resolution

  • The problem is that the methods used to fetch this information are not added in Service Access Policies
  • Country Issue : 
    {"exception":"Access denied to com.liferay.commerce.service.CommerceCountryService#getShippingCommerceCountriesByChannelId","throwable":"java.lang.SecurityException: Access denied to com.liferay.commerce.service.CommerceCountryService#getShippingCommerceCountriesByChannelId","error":{"message":"Access denied to com.liferay.commerce.service.CommerceCountryService#getShippingCommerceCountriesByChannelId","type":"java.lang.SecurityException"}}

    Region Issue:
    {"exception":"Access denied to com.liferay.commerce.service.CommerceRegionService#getCommerceRegions","throwable":"java.lang.SecurityException: Access denied to com.liferay.commerce.service.CommerceRegionService#getCommerceRegions","error":{"message":"Access denied to com.liferay.commerce.service.CommerceRegionService#getCommerceRegions","type":"java.lang.SecurityException"}}
  • Therefore, add/enable these methods (or the whole package) to the service access policies and the drop-downs should be properly populated after that

 

 

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