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Published Jun. 30, 2025

Can't add a new admin or requester to our project

Written By

István Gergely-Tárnoki

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Issue

  • We tried to add a new user to our Zendesk project but they still can't access the tickets

Environment

  • Zendesk

Resolution

  • You should check if you have support seats left available, if they are full, you should contact your sales representative requesting to increase the support seat limit
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