Legacy Knowledge Base
Published Jun. 30, 2025

Adrum.js Timeouts in Microsoft Edge

Written By

Emma Carr-Gardner

How To articles are not official guidelines or officially supported documentation. They are community-contributed content and may not always reflect the latest updates to Liferay DXP. We welcome your feedback to improve How To articles!

While we make every effort to ensure this Knowledge Base is accurate, it may not always reflect the most recent updates or official guidelines.We appreciate your understanding and encourage you to reach out with any feedback or concerns.

Legacy Article

You are viewing an article from our legacy "FastTrack" publication program, made available for informational purposes. Articles in this program were published without a requirement for independent editing or verification and are provided"as is" without guarantee.

Before using any information from this article, independently verify its suitability for your situation and project.

Issue

  • I'm experiencing a timeout issue after logging into the portal and navigating through pages.
  • When using Microsoft Edge, adrum.js timeouts, the extended loading time is also seen in HAR files. 
  • Browser console log error reads:
    • adrum-4.5.17.2890.js:29 liferay-amd-loader | A require() call has failed but no failure handler was provided. Note that even if the call stack of this error trace looks like coming from the Liferay AMD Loader...

Environment

  • Microsoft Edge Browser

Resolution

  • As per the Quarterly Release Compatibility Matrix, only the latest version of Microsoft Edge is supported. If users are seeing this error on an older version, they'll need to update to avoid this time out. 

Additional Information

 

 

Did this article resolve your issue ?

Legacy Knowledge Base