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Published Jul. 2, 2025

"Unable to get search result view URL for class ..." error when searching for Polls and other entities from the Search Bar widget

Written By

Adam Zsolnay

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Issue

When we search for for example a Poll ABC, the Poll is not found and in logs we will have ERROR like this: 
Unable to get search result view URL for class com.liferay.polls.model.PollsQuestion with primary key ....

Environment

  • DXP 7.0
  • DXP 7.1
  • DXP 7.2

Resolution

Background: Polls are not searchable by design. The reason behind, PollsQuestion is not part of the Asset Framework, which is a requirement for entities to be searchable and displayable correctly in the Search widgets.

These error messages can be removed by excluding PollsQuestion from the search. The workaround below requires a maintenance window due the connection loss between DXP and the search server.

This applies to any entities that do not support the Asset Framework.

Steps
1/ Go to System Settings > Search > Engine Helper
2/ Add a new "Excluded Entry Class Names" field with content com.liferay.polls.model.PollsQuestion, save
3/ Go to Apps > App Manager
4/ Search for "Liferay Portal Search", deactivate then activate again this bundle, to let the System Settings change take effect
Note: you should wait until all dependent bundles are fully stopped before re-activating the Portal Search module.
Alternatively, you can restart the server.

Additional Information

 

 

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