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Unable to delete more than one selected translation of a Web Content
authorEmailAddress: ahmed.abdin@liferay.com, authorName: Ahmed Abdin, content: Issue I have an issue with deleting web content translations. I have web content with multiple translations. When I try to delete one translation, it works but if I try to delete more than one translation at a time, it...
Mitigating Cloud Backup Breaking Change
authorEmailAddress: justin.bowman@liferay.com, authorName: Justin Bowman, content: Issue The Liferay Cloud Backup image version 5.14.0 contains a breaking change that removed support for downloading and restoring backups created with client-side encryption. The goal was to release this change in...
Upload attachments to custom objects Headless API
authorEmailAddress: daniel.carrillo@liferay.com, authorName: Daniel Carrillo Broeder, content: Issue Create a custom object having an attachment field. Error 400 when trying to create an object using this field. { "status": "BAD_REQUEST", "title": "The value is invalid for object field...
Users are redirected to home page on SAML sign-in in a clustered environment
authorEmailAddress: madeleine.clay@liferay.com, authorName: Madeleine Clay, content: Issue Users are sometimes redirected to the home page on login rather than their page of entry. The environment is clustered with SAML authentication, and the property auth.forward.by.last.path is set to true....
"Current license is non-compliant for [security]" error is shown in the log
authorEmailAddress: daniel.mijarra@liferay.com, authorName: Daniel Mijarra, content: Issue We tried to restart the Liferay server but the server is not able to start properly, there is an error in the log: ERROR [localhost-1][com_liferay_portal_search:103]...
I cannot disable the execution of Groovy scripts in Server Administration
authorEmailAddress: orsolya.hegedus@liferay.com, authorName: Orsolya Hegedus, content: Issue Despite disabling Groovy scripting in System Settings > Security section > Script Management, Administrators are still able to execute Groovy scripts in the Server Administration > Script tab. Environment...
"Cannot use import statement outside a module" JS error with a custom form field type
authorEmailAddress: daniel.carrillo@liferay.com, authorName: Daniel Carrillo Broeder, content: Issue After creating a new form field type (e.g. blade create -t form-field ...) or upgrading a custom form field type to a newer version, a JavaScript error is displayed in the console when dragging...
Style books error ORA-00904: "MVCCVERSION": invalid identifier_
authorEmailAddress: daniel.martinez@liferay.com, authorName: Daniel Martinez Cisneros, content: Issue When attempting to create or import a Style Book, the following error appears in the logs: ORA-00904: "MVCCVERSION": invalid identifier. Environment DXP 7.3 SP3 DXP 7.4 Update 4 Resolution This...
Keep-alive setting for VPN
authorEmailAddress: daniel.carrillo@liferay.com, authorName: Daniel Carrillo Broeder, content: Issue What is the default keep-alive setting for the Liferay Cloud VPN client? Environment Liferay PaaS/SaaS VPN client-to-site VPN. Resolution PaaS/SaaS VPN Client: Uses standard Strongswan keep-alive...
Author information that is displayed in the forum posts
authorEmailAddress: jose.bodega@liferay.com, authorName: Jose Bodega, content: Issue When users send messages or create threads in the discussion forum, certain information about them (name + surname) is displayed. This article covers the need to change this behavior through a customization and...
JavaScript URLs are not updating when Staging is enabled
authorEmailAddress: michael.tran@liferay.com, authorName: Michael Tran, content: Issue With staging enabled, JavaScript URLs, referencing content in Documents and Media, are not updating when a page is published from Staging to Live For example: JS URL on Staging:...
View Count on Display Page not updated in index
authorEmailAddress: daniel.martinez@liferay.com, authorName: Daniel Martinez Cisneros, content: Issue The values viewCount or viewCount_sortable are not being updated when users visit content displayed on a Display Page. However, the values are correctly updated in the ViewCountEntry table....
ElasticsearchStatusException[Elasticsearch exception [type=search_phase_execution_exception, reason=all shards failed]]
authorEmailAddress: sergio.alonso@liferay.com, authorName: Sergio Alonso, content: Issue We are getting lots of following messages in log: ERROR [http-nio-8080-exec-3][ElasticsearchIndexSearcher:152] [] null java.lang.RuntimeException: org.elasticsearch.ElasticsearchStatusException:...
High CPU and memory use with stacktraces associated to password encryption
authorEmailAddress: ricardo.couso@liferay.com, authorName: Ricardo Couso, content: Issue The environment starts using a large amount of CPU and also memory. Reviewing thread dumps taking during that time, there are many threads associated to PBKDF2PasswordEncryptor.encrypt, such as:...
Is there an alternative to the 'Liferay.Util.selectEntity' function?
authorEmailAddress: jose.bango@liferay.com, authorName: Jose L. Bango, content: Issue After upgrading to 2024.Q2+, Liferay.Util.selectEntity does not work anymore. It has been removed, according to the 2024.Q2 Breaking Changes. Is there any replacement for it? Environment Liferay DXP 2024.Q2+...
Re-enabling CCR, errors appear indicating that an open index with the same name already existed
authorEmailAddress: julian.vela@liferay.com, authorName: Julián Vela Cubas, content: Issue In a CCR scenario where the leader cluster is down and the system continues operating by reading and writing to the follower after disabling CCR, an HTTP/1.1 500 Internal Server Error occurs when attempting...
How to add application/ld+json in specific page
authorEmailAddress: santhosh.kumar@liferay.com, authorName: Santhosh Kumar, content: Issue The user wants to add an application/Id+json script on a specific page. Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution Create a fragment from Design -> Fragments Paste the below script, just for...
How to send Form submission notification for Guest user
authorEmailAddress: alexandre.heredia@liferay.com, authorName: Alexandre Heredia, content: Issue Form submission notifications usually are meant to be sent to already created users. Is there a way to send form submission notifications for a Guest user? Environment Liferay DXP 7.4+ Resolution Yes,...
How to generate a valid Liferay SaaS/PaaS Custom SSL Certificate
authorEmailAddress: daniel.carrillo@liferay.com, authorName: Daniel Carrillo Broeder, content: Issue What are the specific requirements for a custom SSL certificate to be successfully deployed on Liferay SaaS/PaaS? Environment Liferay SaaS / PaaS Resolution Private key and certificate should be...
Unable to display icons in Table View
authorEmailAddress: stanley.huang@liferay.com, authorName: Stanley Huang, content: Issue I'm unable to display any icons next to each title in my Table View. Environment Liferay DXP 7.4 Resolution Since this method was deprecated in Liferay DXP 7.0, please consider the following alternatives:...
When moving a web content to another folder, the "Modified by XX" message does not display the user who moved it
authorEmailAddress: jose.bango@liferay.com, authorName: Jose L. Bango, content: Issue When moving a web content to another folder, the 'Modified by XX' message doesn't display the user who moved it, but it does record the modification time. Environment Liferay DXP 2024.Q3 Resolution The current...
Typing delay when editing fields in articles with too many fields
authorEmailAddress: ahmed.abdin@liferay.com, authorName: Ahmed Abdin, content: Issue I have a web content structure with multiple fields. When I create a web content from the structure, and add several fields (more than 100 entries), I experience delay while typing on the field and JS errors...
Elasticsearch is not starting up receiving NoNodeAvailableException and JNA native support exception
authorEmailAddress: anushka.tiwari@liferay.com, authorName: Anushka Tiwari, content: Issue Elasticsearch is not running properly, receiving the below errors: ERROR [liferay/search_writer/SYSTEM_ENGINE-371][ElasticsearchIndexWriter:143] java.lang.RuntimeException:...
How to have multiple Jenkins account in Liferay PaaS
authorEmailAddress: anushka.tiwari@liferay.com, authorName: Anushka Tiwari, content: Issue Is there any possibility of having multiple Jenkins accounts for the build process and deployment in the environment so that would be able to track who initiated the Jenkins build or who started the build?...
Accessing HTTPS services through VPN Connection
authorEmailAddress: daniel.carrillo@liferay.com, authorName: Daniel Carrillo Broeder, content: Issue Multiple security/certificate/host errors can occur when trying to access an internal HTTPS service through a SaaS/PaaS VPN connection. Environment Liferay PaaS/SaaS client-to-site VPN connection....
When accessing Web Content after a restoring to a backup, the following message is seen: "Result Found With Filters Type: Versions"
authorEmailAddress: neil.cuzon@liferay.com, authorName: Neil Cuzon, content: Issue After restoring to a backup, when looking Content and Data > Web Content  it displays the following message: 1 Result Found With Filters Type: Versions Environment DXP 7.4 Resolution When a Web Content Article is...
Switching Accounts breaks the UI in the Favorites List
authorEmailAddress: justin.mann@liferay.com, authorName: Justin Mann, content: Issue In Liferay Commerce, if you have a set of products marked as Favorites for the Favorites List under a certain Account, if you then switch to a different Account, the UI in the Favorites List under the new Account...
PortletPreferenceValue for Announcements widget does not change for content pages when upgrading from Liferay 7.2 to 7.4
authorEmailAddress: michael.tran@liferay.com, authorName: Michael Tran, content: Issue When upgrading from Liferay 7.2 to 7.4, the settings stored in the PortletPreferenceValue for the out-of-the-box Announcements widget does not change post-upgrade. The issue specifically affects content pages...
CKEditor Upgrade to version 5
authorEmailAddress: peter.schwarcz@liferay.com, authorName: Peter Schwarcz, content: Issue I would like to inquire about the status of CKEditor in Liferay, specifically, if there is a plan to upgrade CKEditor to version 5 in an upcoming release of Liferay? Environment Liferay DXP 7.3 Liferay DXP...
"The server could not start in 900 seconds" error occurs when starting server in Liferay Developer Studio
authorEmailAddress: pedro.silva@liferay.com, authorName: Pedro Henrique Goncalves da Silva, content: Issue Liferay server crashes when running under Liferay Developer Studio for 15 minutes, reporting the following error dialog: The server could not start in 900 seconds. Environment Liferay...
Beta Feature 'Walkthrough' Documentation Unknown
authorEmailAddress: kenneth.back@liferay.com, authorName: Kenny Back, content: Issue There is a beta feature called 'Walkthrough' available to enable under Configuration > Site Settings > Walkthrough, but I cannot find any documentation for it.  Environment DXP 7.4 Quarterly Release Resolution...
Which Liferay version should be used in gradle.properties for the 2024.Q1.1 version?
authorEmailAddress: rishabh.agrawal@liferay.com, authorName: Rishabh Agrawal, content: Issue Which Liferay version should be used in gradle.properties for DXP version 2024.Q1.1 Environment Liferay DXP Resolution 1. Looking at the release JSON here, the property should be...
Zendesk Click-to-Chat uses "screenName" instead of Actual Name for Tickets/Claims
authorEmailAddress: emma.carr-gardner@liferay.com, authorName: Emma Carr-Gardner, content: Issue The Zendesk Click-to-Chat widget uses the claim screenName, instead of the user's actual name. This becomes a problem when Zendesk then creates a contact for this user as their name is incorrect....
After changing my email from personal to work, I cannot share my workmates requests
authorEmailAddress: debora.vita@liferay.com, authorName: Debora Vita, content: Issue After changing my email from personal to work, I cannot share my workmates requests anymore. How can I configure email notifications to be sent to me when any of team members has new requests? Environment Liferay...
Understanding the 'Viewable by' dropdown and Download permission for file uploads in DL
authorEmailAddress: jose.bango@liferay.com, authorName: Jose L. Bango, content: Issue How do the 'Viewable by' dropdown and Download permission work when uploading files to the Document Library? Environment 7.4 U76 - 2024.Q4 Resolution 'View' permission → 'View' and 'Download' permissions The...
How to filter web content by structure field with headless APIs
authorEmailAddress: daniel.carrillo@liferay.com, authorName: Daniel Carrillo Broeder, content: Issue Create a custom structure and use a headless API to filter web content based on specific fields within that structure Environment Quarterly Releases DXP 7.4 DXP 7.3 Resolution The following...
Is a reindex required when modifying the virtual host configuration of an instance?
authorEmailAddress: jose.bango@liferay.com, authorName: Jose L. Bango, content: Issue We have some virtual instances with temporary hostnames. When we change the virtual hosts of these instances to the definitive ones, will it be necessary to reindex these instances or the main one for these...
Can read-only lock be temporary disabled for system fields in Objects?
authorEmailAddress: jose.bango@liferay.com, authorName: Jose L. Bango, content: Issue When creating an Object, system fields such as Create Date or Author are automatically created. These system fields are automatically marked as read-only. Is it possible to temporarily disable that lock or...
Missing 'Dynamic Data Mapping Structure' references during LAR import due to FieldSet usage in a structure
authorEmailAddress: jorge.diaz@liferay.com, authorName: Jorge Diaz, content: Issue We encountered an error while importing a site from the production environment into the development environment: There are missing references that could not be found in the Live Environment. Please publish again to...
Unable to access the REST API from browser with other languages
authorEmailAddress: balazs.letai@liferay.com, authorName: Balázs Létai, content: Issue Not able to access Headless API from a browser with different language than the one available in the website. Environment Liferay 2023.q4 Liferay 2024.q1 Resolution This is a known issue and fixed by: LPD-20528...