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Authorising 'Data Source' using https/http

Issue When authorizing from analytics, observed an error which seems like the 'HTTPS' request is getting converted to 'HTTP'. Environment Liferay 7.2 Resolution The browser never makes a request, it's AC which...

Cannot create folders in Forms section

legacy

Issue I need to create folders to organize my Forms, as I do in Web Content and Documents and Media, but I can't find this option. Environment Liferay DXP 7.x Resolution This functionality does not exist yet in the...

Is it possible to leave alt text empty for a required image of a Web Content Structure?

legacy

Issue As a content creator, I would like to leave the alt text empty of an image which is set as required by the corresponding Web Content Structure. This would allow screen readers to skip reading the image...

Internet Explorer 11 appends the "zx=" parameter to the URL

legacy How To

Issue DXP administrators and users may notice a zx= parameter appended to the URL while navigating through the pages of the portal. For example: http://localhost:8080/web/guest/page2?zx=5ml8zs91pgxm Environment...

The Refresh CAPTCHA option does not work

legacy Troubleshooting

Issue The Refresh CAPTCHA button in the form seems to be disabled, it does not respond. Environment Liferay DXP 7.2 Fix Pack 6+ Resolution Please install Liferay DXP 7.2 Fix Pack 9+ Or request a Hotfix with...

Cannot provide non-admin roles access to view and manage Workflow Definitions

legacy

Issue I want to assign the permission to view and manage Workflow Definitions under Control Panel > Workflow > Process Builder to non-admin roles. However, when I try to add these permissions, I am unable to access and...

Unable to save Instance Settings modifications

legacy Troubleshooting

Issue When I make some configuration change in instance settings and click save, the page breaks (menus are gone) and the changes are not stored. In the logs I see a stacktrace is thrown, with parts like these: ERROR...

After performing a security configuration, our users can no longer add Categories in Web Content

legacy

Issue After applying the workaround indicated in this Security Advisory LSV-545: Unauthenticated Remote code execution via JSONWS (CVE-2020-7961), every client-side web service call to the JSONWS-API is failing:...

Can I add custom permissions through resource-actions/default.xml in a Liferay JS widget generated by Liferay JS Generator?

legacy How To

Issue After generating a JS widget through the Liferay JS Generator, there won't be an apparent way to leverage custom permissions, like it's possible through the resource-actions/default.xml file in a...

"JSON text did not start with array or object and option to allow fragments not set" error on Liferay Screens iOS-SDK

legacy Troubleshooting

Issue When trying to login on Liferay-iOS-SDK Screenlet on a DXP 7.0+ project, the operation will fail, throwing the below error: "LoginScreenlet | Failed to log in: Error Domain=com.liferay.mobile.sdk Code=1 \...

Key Points while creating a 'Theme'

legacy

Issue Key Points that can be noted when creating a new theme in order to avoid issues. Environment Liferay 7.2 Resolution In preferencesMap, values must be Strings, String[], or a Collection<String>. group_id is of...

Receiving no 'View Usage' count with embedded web content after deploying a custom theme

legacy Troubleshooting

Issue The usage count in 'view usages' does not change when the web content is embedded through the theme Steps to reproduce Create 'Site' Create 'Content Pages' Create 'Web Content' Copy the friendly URL of the...

Elasticsearch 7.10 breaks Workflow Metrics in DXP 7.3 GA1

legacy Troubleshooting

Environment Liferay DXP 7.3 GA1 Elasticsearch 7.10+ Symptom When Liferay DXP 7.3 is configured to connect to Elasticsearch 7.10, navigating to Applications Menu > Workflow > Metrics and selecting a workflow entry...

Hide Content Page Fragments from Search Results

legacy How To

Issue I want to exclude fragments on a Content Page from Search Results. Example Use Case: Having a footer fragment in each Content Page that contains the company's contact information. I do not want to include the...

Options to upload directories and files to the document library maintaining their tree structure

legacy

Issue What options are there to upload directories and files to the document library respecting their tree structure? Environment Liferay DXP 7.0+ Resolution There are two main options: WebDav allows updating...

Can I access the configuration variable in a JS widget created with liferay-js:adapt?

legacy

Issue Following Adapting Existing Apps to Run on Liferay DXP, after re-adapting a pure JS project (React, Angular, Vue) to become a Liferay JS widget with the liferay-js:adapt command, there will be no...

Disable Email Verification in DXP 7.3

legacy How To

Issue In DXP 7.3, new users have to verify their email address in their initial login. I want to disable this verification requirement. Environment DXP 7.3 Resolution In DXP 7.3, the default value for...

Workflows Missing After Upgrade to DXP 7.1+

legacy

Issue I've performed an upgrade to DXP 7.1+, and I noticed that I have a fewer number of workflows in my upgraded environment. When taking a look at the workflows that were present in the environment prior to the...

Is it possible to search for web content across all sites within an entire Liferay bundle?

legacy How To

Issue In Liferay DXP, it is currently possible to search for documents, media, and other associated web content within individual sites, is it possible to to conduct these types of searches across all sites within...

Unable to display web content preview in Site Administration

legacy Troubleshooting

Issue When trying to display a web content preview through the web content admin portlet: Administrators may notice various issues: The preview does not load at all The preview loads, then disappears The preview...

Unable to create IDP in SAML configuration with error “java.lang.RuntimeException: java.lang.NullPointerException”

legacy Troubleshooting

Issue Unable to create IDP in SAML configuration with error “java.lang.RuntimeException: java.lang.NullPointerException” 2021-01-08 18:31:29.437 DEBUG [default task-193][SamlAdminPortlet:74]...

Is there any real-time alert from Liferay SaaS when the production server is down?

legacy

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue If the production goes down, is there any real-time...

Is multiple mount points to the existing configured file system will be possible?

legacy How To

Issue How to configure multiple mount points to the existing configured file system Environment Liferay DXP 7.0 Resolution There is no OOTB option to configure multiple mounts to store documents and media...

No content shown in Content Pages responsive mode

legacy Troubleshooting

Issue When trying to preview a Content Page in responsive mode on DXP 7.3 (Tablet, Landscape Phone, Portrait Phone), no content will be shown: Environment Liferay DXP 7.3 Resolution Warning! Being this issue...

Is it possible to disable the "Deletion" sliders for Staging Publications?

legacy How To

Issue We would like to prevent our Staging content managers from using the "Delete Application Data Before Importing" and "Replicate Individual Deletions" sliders when performing a staging publication event, so they...

Git Branch configuration with Liferay Cloud Dev environment

legacy

Issue Is there any place where the "develop" branch is configured as a default branch? Environment Liferay Cloud Resolution The environment variable LCP_CI_DEPLOY_BRANCH is read on the ciservice is...

Nested Web Content Workflow status are not getting updated

legacy

Issue When editing and publishing the web content which is having another web content embedded into it, its status becomes pending but the expected is that the structured/embedded web content's status...

Multiple branches to keep the codebase separate

legacy

Issue Is it possible to use multiple branches to keep the codebase separate in the Liferay Cloud? Environment Liferay Cloud Resolution How you manage the branches of your codebase is completely up to you....

Is there any option to bring down the production server manually?

legacy How To

Issue Is there any option to bring down the production server manually? as there is an option only to restart the service Environment Liferay Cloud Resolution There are no ready-made options to bring...

Logs are flooded with errors of java.lang.IndexOutOfBoundsException

legacy Troubleshooting

Issue The following error shows constantly on the logs: ERROR [catalina-exec-54][LiferayMethodExceptionEventHandler:34] java.lang.IndexOutOfBoundsException: Index: 2, Size: 2 java.lang.IndexOutOfBoundsException:...

Validation on Forms

legacy Troubleshooting

Issue Enable validation on the field(like Mobile Number) as Number then the field should not accept character or it should give an error message. Environment Liferay DXP 7.0(fix-pack de-32) Resolution The observed...

Validation on Forms(Numbers)

legacy Troubleshooting

Issue Validation is not working for the text field(Mobile Number). Put validation like if the value is greater than 9999999999 it should say Invalid Mobile Number. Environment Liferay DXP(fix-pack de-32) Resolution...

Got the error "saml-hook.war does not support this version of Liferay" after deploying the Liferay Connector to SAML 2.0 lpkg

legacy Troubleshooting

Issue Got the error saml-hook.war does not support this version of Liferay in log after deploying the SAML 2.0 lpkg (version 6.0.0) on DXP 7.1 fix pack dxp-18 Environment Liferay DXP 7.1 Resolution The root cause for...

User Segments and Personalization

legacy

Issue Unable to find the 'Segments' and 'Personalization' option. Environment Liferay 7.1 Liferay 7.2 Resolution In Liferay DXP 7.2, the creation of user segments and experience personalization are introduced as...

Is that possible to embed video in a blog using iframe element?

legacy

Issue Is that possible to embed the video in a blog? Environment Liferay DXP 7.0 Resolution Liferay DXP 7.0 does not support embedding iframe video in a blog content by default. Additional Information This feature has...

LDAP server Id in Liferay

legacy

Issue How to identify which LDAP server the user is coming from when Liferay is configured with multiple LDAP servers? Environment Liferay 7.2 Resolution LDAP Server Id in Liferay helps us to identify the LDAP...

Limit on number of users for 'Analytics Cloud' platform access

legacy

Issue Any limit on the number of users for analytics platform access if giving access to some more users for analytics cloud platform along with 'Admin' and 'Product Team' users. Environment Liferay 7.1 Resolution...

How to force syncing between Liferay DXP and Analytics Cloud?

legacy How To

Issue You want to force a sync at any given time Environment Liferay DXP Analytics Cloud Resolution The only way to force sync is to update the AC contacts configuration, as per described here. If syncing all...

How often does the sync process happen between Liferay DXP and Analytics Cloud?

legacy

Issue How often does the sync process happen between Liferay DXP and Analytics Cloud? Environment Liferay DXP Analytics Cloud (Token-based connection) Resolution Sync happens every hour. , content: Issue...

How to set up auto deploy for a new environment in Liferay Cloud

legacy How To

Issue You want to set up an auto deploy task so every time a Build is created for a branch X, it is automatically deployed into the environment Y, just the way it is for the dev environment, when building the...