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Deploying a Portlet to Liferay 6.2 on Tomcat 8, causes listerner tags in Web.xml of portlet to change to Context-param tags
Issue Deploying a portlet developed for Liferay 6.2 on Tomcat 7, on a Liferay 6.2 instance running on Tomcat 8 causes the portlet's web.xml file to reflect the following changes:  The web.xml before it is deployed had...
The Chat Provider I want to use is not in the list of available Chat Providers
Issue I would like to enable Click To Chat in our Liferay instance. I have checked the documentation: Enabling Automated Live Chat Systems The Chat Provider I want is not in the supported list: Getting The Chat...
Firewall blocks URI for reserved characters
Issue URI contains reserved characters such as "$" and certain firewall rules block these URI's. Environment DXP 7.4 Resolution Many URL schemes reserve certain characters for a special meaning. However, this is not...
Unable to find products with ID via Headless API
Issue Noticed that products have two ID fields, when you fetch them via headless API id productId id is visible on the UI and productId is not. When you try to get products via headless API using id, it does...
OutOfMemoryError on startup when there are a lot of very large FragmentEntryLinks
Issue Liferay takes a very long time to startup, and throws the following Heap Space error: ERROR [Framework Event Dispatcher: Equinox Container: d97119a4-f960-4e1c-839b-88c78fbc6cc6][Framework:93] FrameworkEvent...
"Portlet must not be null" error during upgrade
Issue You might encounter an issue where you face an error during upgrade such as follows: 2023-03-29 08:09:14.891 ERROR [Framework Event Dispatcher: Equinox Container:...
Is there any Instance Level Configuration for Google Captcha?
Issue Is there any instance level configuration for Google Captcha   Environment Liferay DXP 7.4   Resolution The Google Captcha can only be enabled via System Settings > Security Tools > CAPTCHA, which is a server level...
Make Editable Fields in a Custom Widget Embedded in Fragment
Issue I have a custom widget and write editable fields in the JSP like this. <div class="form-group required"> <label class="required-field-lbl form-field-lbl" data-lfr-editable-id="resume-name"...
Adding and deleting a Fragment before publishing the page still count
Issue The issue can be reproduced with the following steps: 1. Add a new Fragment Sets. 2. Add a new Basic Fragment. 3. Create a Content Page. 4. Add the newly created fragment to the Page and delete the fragment from the...
Portal getting slow/down frequently
Issue Liferay portal gets too slow or down frequently and below threads are observed in the thread dumps: at java.util.regex.Pattern$BnM.match(Pattern.java:5483) at java.util.regex.Matcher.search(Matcher.java:1248)...
Ip and Port for integrating Libreoffice
Issue What IP and Port needs to be added for integrating Libreoffice with Liferay? Environment Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution In case the application is installed on the same server, IP...
After changing the default language of a site I can no longer create objects
Issue Changing the default language on a site leads to an error when creating an object. The UI shows this error: Unexpected token '<',"<!DOCTYPE "... is not valid JSON Environment Liferay DXP 7.4 Resolution This...
How to stop generating the redundant logs in {liferay_home}
Issue Liferay logs are generated in multiple locations: Users want to stop generating redundant logs in multiple locations. {liferay_home}/tomcat/logs/catalina.out {liferay_home}/logs/liferay.xyz.log...
Upgrading Custom Themes not created with Liferay Theme Generator from DXP 7.0 to 7.4
Issue We want to upgrade custom themes from DXP 7.0 to 7.4. But the custom themes were not created using Liferay Theme Generator. Can we upgrade custom themes using Liferay Theme Generator following this article?  ...
What are the risks of using the FreeMarker variables utilLocator, objectUtil, and staticUtil
Issue The variables utilLocator, objectUtil, and staticUtil are restricted and inaccessible to the FreeMarker engine. What are the risks of using these variables? Environment All environments Resolution If there...
Frontend server or load balancer IP is displayed in the HTML source code of Liferay pages
Issue We have detected that if you go to the "view page source" option, open the HTML source code of any Liferay page and search the getRemoteAddr text, you will see the internal frontend server (Apache, Nginx) or load...
Compilation error in unschedule job
Issue Custom development not compiling due to arguments mismatch in Unschedule method: Compilation failure: method unschedule in interface com.liferay.portal.kernel.scheduler.SchedulerEngineHelper cannot...
Asset Publishers on Content Pages show error messages in the remote live server
Issue Asset Publishers on Content Pages show error messages in the remote live server. This issue appears in a multi-server environment where a site is configured for remote staging AND the live servers are...
What is a Vanilla Bundle?
Issue What does it mean to test with a Vanilla Bundle? Environment DXP 7.0 | DXP 7.1 | DXP 7.2 | DXP 7.3 | DXP 7.4 Resolution Firstly, it may also be referred to as a clean, blank, or fresh bundle.  In Liferay Support...
Guest permissions set on uploaded file
Issue The user could choose to inherit the permissions from the parent folder when creating new folders/files inside one folder. If the permissions of the parent folder have been modified, it would be better if the...