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Limitation of viewing 20 notification templates when using the Action Builder on Objects
legacy Troubleshooting
Issue In my Portal, I have more than 20 notification templates created, however I can only view the first 20. Why does Liferay limit notification template options to 20 when using the Objects tool? Environment Liferay...
Cannot Edit Search blueprints due to a 403 error
legacy Troubleshooting
Issue After creating anew blueprint, when attempting to edit it, the changes are unable to be saved and a 403 (forbidden) error appears in the browser console Environment Liferay DXP 7.4 Resolution A 403 error...
Permissions set for the Wiki Node are not inherited by Wiki Pages
legacy Troubleshooting
Issue Enable the following property: permissions.propagation.enabled=true Open A Wiki Node, change and save its permissions Add a new Wiki Page under the Wiki Node Open the Wiki Page's permissions Actual result: The...
Blank screen is seen after password reset
legacy Troubleshooting
Issue A blank screen (with url http://localhost:8080/c) is seen after user password is reset. The expected behavior after password reset is for users to A) be successfully redirected to Liferay home page and B) remain...
Blogs Aggregator widget error if Blog Entry comes from the Global site
legacy
Issue Blog post cannot be shown in the Blogs Aggregator widget if it comes from the Global site. Navigate to Global Site > Content & Data > Blogs Add a new Blog Entry (eg: Global) Go back to Liferay Site Go to...
Invalid date error when creating content with date field using APIs
legacy Troubleshooting
Issue When using the Liferay API to create Web Content with a date field, using the "dd-MM-yyyy'T'HH:mm:ss'Z'" format results in the display of an "Invalid date" error. curl \ -H "Content-Type: application/json"...
"npm ERR! signal SIGTERM" in Backup Service
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue After deploying a new Backup service, the following error...
Thumbnails not generated for .tiff files
legacy Troubleshooting
Issue Files with extension .tiff do not have their preview image nor the thumbnails generated when being uploaded to Liferay DXP. Environment DXP 7.3.x  DXP 7.4.x Resolution A hotfix can be requested with...
Is a server restart required after the Terms of Use or Terms and Condition is updated?
legacy
Issue Is a server restart required after the Terms of Use or Terms and Condition is updated? Environment Liferay DXP 7.4 Resolution After updating the Terms of Use's Site ID and Article ID in Control Panel > Instance...
'User must first login through portal xxxxx' error when using WebDAV
legacy Troubleshooting
Issue When using WebDAV with an SSO, changing the password on your Liferay account causes the digest in the User_ table to be wiped and changed to null.   This causes the error "User must first login through the portal...
Dynamic Data Mapping permissions no longer available in Define Permission for a regular role
legacy Troubleshooting
Issue After creating a new regular role, we are no longer able to get to: Dynamic Data Mapping > Dynamic Data Mapping Structure or to Dynamic Data Mapping > Dynamic Data Mapping Template So, the "Dynamic Data Mapping" menu...
AssetEntryQuery returns empty results for the className User
legacy Troubleshooting
Issue We found that AssetEntryQuery always returns an empty result when the className is set to "User". Is this an intended behavior? In order to replicate, change "xxxxx" to a valid userId and run the following...
Look and Feel Configuration popup is missing
legacy Troubleshooting
Issue The 'Look and Feel Configuration' popup with the custom plugin is blank or missing, even though the same is working fine in update 25 of DXP 7.4. Environment Liferay DXP 7.4  Resolution The observed behavior...
Defining file extensions for Document Library documents
legacy How To
Issue Is it possible to define what file extensions are allowed to upload into Document Library? Environment DXP 7.1+ Resolution This configuration is done through UI : Control Panel -> System Settings -> Documents...
How to set custom page for "You do not have the roles required to access this portlet" error
legacy How To
Issue Custom pages for 404 errors can be easily configured in DXP; however, how can a custom page be designed for the "You do not have the roles required to access this portlet" error? Environment Liferay DXP 7.4...
How to loop through repeatable fields in a Display Page Template
legacy Troubleshooting
Issue Using Display Page Templates for Web Content with image field which is repeatable and adding more images to this content. When the image field is mapped to the Display Page Template, only the first image...
Difference between User_ loginDate and lastLoginDate
legacy
Issue Both User_.loginDate and User_.lastLoginDate seem like similar fields, but they are slightly different. Environment Liferay DXP Resolution Last login date is configurable through the following property: # #...
Disallow strangers to create accounts
legacy How To
Issue Stranger account creation is configurable through Instance Settings and portal.properties Environment Liferay DXP Resolution Stranger account creation can be enabled/disabled through any of the following...
How to recover patching-backup.zip
legacy Troubleshooting
Issue How to proceed if patching-backup.zip is lost. Environment Liferay DXP Patching Tool Resolution In the event that this issue does occur, the following workaround can be used for general cases: Download a...
Stylebooks with Accent or Special Characters in Title Fail to Export
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When attempting to export a stylebook with a name containing...