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DXP 7.2 Service Pack 1 (SP1)/Fix Pack 2 (FP2) requires install of Solr 7 connector version 2.0.1 or higher
legacy Troubleshooting
Symptom When DXP 7.2 is configured with Solr 7 and your patch level is Service Pack 1 (SP1) or Fix Pack 2 (FP2) or higher, the following error is thrown in the console when starting DXP and the Solr 7 connector...
CmapSubtable warnings (PDFBox)
legacy Troubleshooting
Issue In Liferay logs, the following warnings occur: 2019-08-30 07:49:23.393 WARN [default-4][CmapSubtable:185] Format 14 cmap table is not supported and will be ignored Environment Liferay DXP 7.1 Resolution The...
API and UI validator do not match for e-mail address in update-user
legacy Troubleshooting
Issue If I want to update a user's email address and give an invalid value, the UI validator prevents me to do so. However, there is no server-side validation, so it can be done via the jsonws API or Groovy...
Message Board "Subject" Character Limit
legacy
This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...
Will the session timeout configured in Tomcat be overridden by applying fixpack/hotfix?
legacy Troubleshooting
This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...
Set Web Content to use CKEditor instead of Alloy Editor
legacy How To
Issue By default, the editor for web content is set to use Alloy Editor. Sometimes, the user would like to use CKEditor instead Environment Liferay 7.1 Resolution You can change the default editor for web content by...
In Liferay DXP 7.1, flags taglib uses scope of module that spawns flags window instead of Flags module
legacy How To
Issue In Liferay 7.0, you can change the reasons and keys for that are displayed in the Flags portlet, and the flags for other portlets will change as well (e.g. Message Board). However, in Liferay 7.1, the flags...
Search Tuning modules must be deactivated when DXP 7.2 Service Pack 1 (SP1)/Fix Pack 2 (FP2) is configured with Solr 7
legacy Troubleshooting
Issue When DXP 7.2 is configured with Solr 7 and your patch level is Service Pack 1 (SP1) or Fix Pack 2 (FP2) or higher, if you navigate to the Search Tuning category on the Control Panel "Portlet is temporarily...
Upgrading from Portal 6.2 to DXP 7.1 may fail for the Knowledge Base plugin
legacy Troubleshooting
Issue When trying to upgrade the Knowledge Base plugin as part of upgrading from Liferay Portal 6.2 to Liferay DXP 7.1, an error like this may appear with: upgrade:execute...
Unable to create a Web Content with size more than 256KB.
legacy Troubleshooting
Issue If the web content article size is more than 256 KB. It shows "Please enter content with valid content size no longer than 256KB" on UI. Environment Portal 6.2 Liferay DXP 7.0 - 7.4 Resolution For Liferay 6.2-7.3...
Displaying in child site selected contents from parent site
legacy Troubleshooting
Issue Create a parent site with two child sites (Child1, Child2). Configure the parent site to share contents. Add some web contents in the parent site. Add an asset publisher in each child site. Cannot find a way...
After installing Connector to Elasticsearch 6 from Marketplace, NullPointerExceptions are thrown
legacy Troubleshooting
Issue We installed Liferay Connector to Elasticsearch 6 from Liferay's Marketplace on fix pack 11 patch-level. Now that we moved to fix pack 12, we started to get the below exceptions: WARN...
Https Access Portal Problems
legacy Troubleshooting
Issue When users are trying to access to portal using https protocol, portal is redirecting to http protocol and pages are not showed right. Https protocol was configured in load balancers and application...
NTLM authenticate failed due to " Logon failure: unknown user name or bad password error "
legacy Troubleshooting
Issue Users are unable to login through NTML due to the following WARN: 2019-08-29 05:55:28.671 WARN [http-nio-8080-exec-5][Netlogon:104] Unable to authenticate user emma: Logon failure: unknown user name or bad password....
"The email address you requested is reserved" error
legacy Troubleshooting
Issue Trying to create a new user with an email address that doesn't exist in the portal, raises an error. The error shown is "The email address you requested is reserved". The user cannot be created....
Guest permission option is not the default value when creating a file entry in Control Panel.
legacy
Issue The default value of the permissions when creating a file entry in control panel is Site Member instead of Guest. Environment Liferay Portal (Collaboration & Document Management) Versions: Liferay Portal 6.2...
Liferay Push - How to migrate from Google Cloud Messaging (GCM) to Firebase Cloud Messaging (FCM)
legacy How To
Issue Google Cloud Messaging (GCM) was deprecated in 2018 and made no longer functional on 29, May, 2019. Google API Dev Team may contact Liferay customers using Liferay Push, asking to migrate from Google Cloud...
Password is visible as a plain text in the user's browser console
legacy
Issue When a user tries to log in to Liferay via Liferay's default Sign-In portlet, the user's password shows in the browser console as a plain text. Environment Liferay DXP 7.0-7.4 Resolution This is not a Liferay issue....
SAML SLO is not working when using two Liferay servers in my machine
legacy Troubleshooting
Issue We configured 2 Liferay Servers in my machine, one as Service Provider and the other as Identity Provider. We managed to perform the login through IdP. The issue happens when we try to logout the user in SP....
How can I export/import my form's Element Sets?
legacy How To
Issue We are not able to export/import Form Element Sets.  Environment Liferay DXP 7.1+ Resolution The idea is to create a template form with only Element Sets. You can import the form, duplicate it and start the creation of...