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Permissions set for the Wiki Node are not inherited by Wiki Pages
legacy Troubleshooting
Issue Enable the following property: permissions.propagation.enabled=true Open A Wiki Node, change and save its permissions Add a new Wiki Page under the Wiki Node Open the Wiki Page's permissions Actual result: The...
Is a server restart required after the Terms of Use or Terms and Condition is updated?
legacy
Issue Is a server restart required after the Terms of Use or Terms and Condition is updated? Environment Liferay DXP 7.4 Resolution After updating the Terms of Use's Site ID and Article ID in Control Panel > Instance...
Thumbnails not generated for .tiff files
legacy Troubleshooting
Issue Files with extension .tiff do not have their preview image nor the thumbnails generated when being uploaded to Liferay DXP. Environment DXP 7.3.x  DXP 7.4.x Resolution A hotfix can be requested with...
'User must first login through portal xxxxx' error when using WebDAV
legacy Troubleshooting
Issue When using WebDAV with an SSO, changing the password on your Liferay account causes the digest in the User_ table to be wiped and changed to null.   This causes the error "User must first login through the portal...
AssetEntryQuery returns empty results for the className User
legacy Troubleshooting
Issue We found that AssetEntryQuery always returns an empty result when the className is set to "User". Is this an intended behavior? In order to replicate, change "xxxxx" to a valid userId and run the following...
How to set custom page for "You do not have the roles required to access this portlet" error
legacy How To
Issue Custom pages for 404 errors can be easily configured in DXP; however, how can a custom page be designed for the "You do not have the roles required to access this portlet" error? Environment Liferay DXP 7.4...
Disallow strangers to create accounts
legacy How To
Issue Stranger account creation is configurable through Instance Settings and portal.properties Environment Liferay DXP Resolution Stranger account creation can be enabled/disabled through any of the following...
Defining file extensions for Document Library documents
legacy How To
Issue Is it possible to define what file extensions are allowed to upload into Document Library? Environment DXP 7.1+ Resolution This configuration is done through UI : Control Panel -> System Settings -> Documents...
Look and Feel Configuration popup is missing
legacy Troubleshooting
Issue The 'Look and Feel Configuration' popup with the custom plugin is blank or missing, even though the same is working fine in update 25 of DXP 7.4. Environment Liferay DXP 7.4  Resolution The observed behavior...
Difference between User_ loginDate and lastLoginDate
legacy
Issue Both User_.loginDate and User_.lastLoginDate seem like similar fields, but they are slightly different. Environment Liferay DXP Resolution Last login date is configurable through the following property: # #...
Dynamic Data Mapping permissions no longer available in Define Permission for a regular role
legacy Troubleshooting
Issue After creating a new regular role, we are no longer able to get to: Dynamic Data Mapping > Dynamic Data Mapping Structure or to Dynamic Data Mapping > Dynamic Data Mapping Template So, the "Dynamic Data Mapping" menu...
How to loop through repeatable fields in a Display Page Template
legacy Troubleshooting
Issue Using Display Page Templates for Web Content with image field which is repeatable and adding more images to this content. When the image field is mapped to the Display Page Template, only the first image...
How to recover patching-backup.zip
legacy Troubleshooting
Issue How to proceed if patching-backup.zip is lost. Environment Liferay DXP Patching Tool Resolution In the event that this issue does occur, the following workaround can be used for general cases: Download a...
The Paragraph field disappears from the Form after failing CAPTCHA verification
legacy Troubleshooting
Issue The Paragraph field will disappear if submitting the Form with failed CAPTCHA verification as the following screenshots. Before submitting: After submitting: Environment Liferay DXP 7.1, 7.2 Resolution This was fixed...
Error 425 Can't open data connection for transfer of "/" when trying to connect to a ftp from cloud
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When trying to download a file via ftp from Liferay...
Error validating the main servlet path in a content reference
legacy Troubleshooting
Issue Following an upgrade from DXP 7.3 Service Pack 1 to Update 10, we cannot reference a main servlet path within a Basic Web Content article Steps to Demonstrate 1. Create a new Basic Web Content article with...
Not Found page seen instead of Login Prompt when logged out and navigating to private pages
legacy How To
Issue When not logged in, and user attempts to navigate to private page's URL, instead of being prompted to log in, a 'Not Found' page is seen instead. Environment DXP 7.4 Resolution In DXP 7.3, when users are not logged...
Bootstrap compatibility with Liferay DXP 7.4
legacy
Issue What version of Bootstrap is compatible with Liferay DXP 7.4 and what type of coverage is offered?  Environment Liferay DXP 7.4 Resolution Liferay Support currently supports Bootstrap 4 and will be supporting...
smallAttributeValue and largeAttributeValue fields in DDMFieldAttribute
legacy
Issue Differences between smallAttributeValue and largeAttributeValue fields in DDMFieldAttribute table. Environment Liferay DXP 7.4 Resolution Both fields save same conceptual information, but are different in...
Stylebooks with Accent or Special Characters in Title Fail to Export
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When attempting to export a stylebook with a name containing...