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Use manual propagation of fragments in production environments
legacy Troubleshooting
Issue Changes to fragments are not reflected on pages where they are used Environment Liferay DXP 7.4 Resolution You can use manual propagation to be on the safe side:...
Changes in one node cause the dropping of the same entry in another node's cache
legacy
Issue  It has been observed  that when a user makes an update of the cache in one node, it removes that entry from the cache in other nodes.   Environment DXP 7.4 Resolution This is an expected behavior. When an entity...
CVE-2020-28885 and CVE-2020-28884
legacy
Issue We would like to know about Liferay's vulnerability to CVE-2020-28885 and CVE-2020-28884. The CVE's claim that it is a vulnerability for an Administrator User to be able to inject commands through the Gogo Shell...
RuntimeException is Thrown in the Log
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue The following error is thrown in the log after my latest deployment:...
Exporting Data through Analytics Cloud API does not return valid JSON
legacy
Issue Export data based on Requesting a Data Export It will download a zip file for you with a JSON file Open the JSON file with a text editor Result: The data format is not valid JSON.   Environment Liferay DXP 7.0+...
CVE-2023-33950
legacy Troubleshooting
Issue We would like to determine whether Liferay is vulnerable to CVE-2023-33950 The CVE claims that Pattern Redirects in Liferay Portal 7.4.3.48 through 7.4.3.76, and Liferay DXP 7.4 update 48 through 76 allow regular...
Accesibility icon not being shown in a custom admin theme
legacy Troubleshooting
Issue We've created a custom admin-theme but when we go to Instance Settings or System settings, it doesn't show some icons, p.e: accesibility icon. Environment Liferay DXP 7.4 Resolution Having the correct...
How to check multibyte MySQL table data with Liferay PaaS
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Please be aware that the page you are viewing has been...
Workflow issue after changing 'ROOT' context to 'myportal'
legacy Troubleshooting
Issue Shows a blank page after changing the details of the 'task' node in the assignment type to the user then clicks on 'save' and then clicks on the 'task' node. Steps to reproduce: Update the ROOT folder name...
Users assigned tasks in the workflow can continue to approve or reject them even after their roles are removed.
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us....
404 VIEW Permission Error occurs for Account Members API despite "View Users" Permission on the Account
legacy Troubleshooting
Issue A 404 error code with status “NOT_FOUND” response is generated after making an API call to the "getAccountUserAccountsByExternalReferenceCodePage" endpoint. This occurs even if the caller has the “View Users” permission...
Portlet's title is shown instead of the web content's title
legacy Troubleshooting
Issue The web content's title is not displaying. Steps to reproduce: Start server Create global web content Put a WCD on a page, select global scope, and display the web content in it Observed behavior: Portlet's...
Guest unable to add entries to object longtext field
legacy Troubleshooting
Issue Guest is uanble to add entries to a form containers. Steps to reproduce: Create an object with a custom field(say TestField) of type Long Text. Edit the custom field and add a limit of 500 and save this...
'Questions' portlet not available in Type facet configuration
legacy
Issue  Unable to filter for "Questions" portlet in "Type Facet" configuration Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution This is intended behavior of Liferay Type Facet narrows search results down to...
Hotfix created for 2025.Q1.X won't install
legacy Troubleshooting
Issue A hotfix created for 2025.Q1.X won't install even though it is being installed on the required version. The following information appears in the patching-tool info file. Product information: * DXP version:...
User profile is visible when accessing the /web/test
legacy Troubleshooting
Issue When accessing localhost:8080/web/test, the user profile is visible to guest users. The concern is that the user data being accessible to guest users poses a security threat. Environment Liferay DXP 7.4...
Organization tab do not shows the user when user is added to organization via Groovy Script
legacy Troubleshooting
Issue After the execution of the below syntax in the Groovy Script, the Organization name gets appended to the user and can be seen only under the "User's details Organization Tab" but not under the...
Images viewed by guest users should not be searchable in the search results to guest users
legacy How To
Issue Images stored in the Document and Media library are set to be viewable by the Guest user (public access). These images should not appear to Guest users in the Liferay internal search results. The...
Redirecting a non-www Domain to a www Domain
legacy How To
Issue How can I redirect traffic from my non-www domain (e.g., example.com) to my www domain (e.g., www.example.com)? Environment Liferay DXP 7.4 Quarterly Releases Resolution You can configure a redirect using Liferay's...
Liferay shows SQL Syntax errors when connected to MariaDB 10.3+ in Oracle_Mode
legacy Troubleshooting
Issue When connecting my Liferay server to MariaDB 10.6, I get the following error when creating a widget page:  (conn=143451) You have an error in your SQL syntax; check the manual that corresponds to your MariaDB...