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There is currently a known issue for some Liferay customers using a clustered JBoss Web 7.0.16 Server (and previous versions) in which a memory leak occurs. According to the Red Hat JBoss Enterprise Application Platform 6 matrix, JBossWeb-7.0.16.Final is part of EAP 6.0.0. Resolution...

Important: Liferay will support our API and resolve any issues and answer any questions having to do with the API itself or any other part of Liferay's software. Issues and questions regarding custom development may be handled by our Global Services team or by the developer of those...

A user who is assigned to a role that can manage web content may encounter "Web Content is temporarily unavailable" error on the page. If the following error message shows up in the log, it means the user needs update permission on related custom fields. 00:45:31,439 ERROR...

This article describes how to have Liferay Portal undeploy and remove the previous version of the portlet before redeploying new version of the portlet. Resolution Liferay provides a portal.property to address this configuration: # Set this to true to undeploy a plugin before deploying a...

When trying to share a Liferay portlet to an external site, users may encounter connection/authentication errors. Steps to Reproduce: Add Blog Portlet (or any portlet) to a page Add a Blog to the Blog Portlet Select Configuration > Sharing and copy the script and select to share to...

The following article describes how to detect Section 508 Compliance issues. Section 508 is an, "Amendment to the United States Workforce Rehabilitation Act of 1973, which is a federal law mandating that all electronic and information technology developed, procured, maintained, or used...

This article describes how to configure a basic remote staging setup on Liferay Portal and DXP. The troubleshooting guide at the end of the article pertains to Liferay Portal 6.2. Users who have upgraded to Portal 6.2 will see many changes and functionality from previous versions....

SAML communication occurs via request and response packets between an identity provider and a service provider. This article addresses how to provide user data within the response packets. The configuration will be done through portal-ext.properties. Affected Products Liferay Connector...

This article documents a known issue for users on Apache Tomcat 6.0.44, 7.0.69 or newer (including Tomcat 8) after Apache has issued a bug fix on those versions. When layout.parallel.render.enable=truehas been set, users might see the following errors in the console logs on Liferay...

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. The article addresses known errors that are thrown when updating the Notifications Portlet when using an Oracle...

This article is regarding a performance issue that may surface when executing an LDAP import using the UserGroup method for a large amount of users. Specifically, the issue is that the import process could take longer than expected. The cause of this issue is that the SQL query ("SELECT...

This article describes steps for customers to patch Liferay instances in a cluster with no down time for the cluster environment. Known as a rolling change, there are limitations to this method; DO NOT use this method if the fix pack or hotfix makes changes to the database schema and if...

Liferay will support our API and resolve any issues and answer any questions having to do with the API itself or any other part of Liferay's software. Issues and questions regarding custom development may be handled by our Global Services team or by the developer of those customizations....

This article documents a known issue in the export process if any asset has a forbidden character in the name. These characters are usually reserved for HTML and XML and thus should not be used. In the case of exporting a page template as a .LAR, there is a console error and the export...

Liferay will support our API and resolve any issues and answer any questions having to do with the API itself or any other part of Liferay's software. Issues and questions regarding custom development may be handled by our Global Services team or by the developer of those customizations....

The Liferay schema encoding should always match the encoding used in the database. One of the easiest ways to do this is to simply use UTF-8 across the board so that no issues arise. Resolution If you decide use international characters or characters with accents on them, any other...

In previous versions of Liferay Portal, there were two distinct ways to group things: Communities and Organizations. With Liferay Portal 6.1, these two options are still available, but they are handled differently. Sites now exist in lieu of communities, and organizations are implemented...

Liferay Portal Tcat Edition is a combination of Liferay Portal—the leading open source portal—and Tcat Server—an enterprise grade administration console for the Apache Tomcat application server. Tcat server provides serveral tools to make Tomcat more administrator friendly, especially in...

Between fix packs "portal-96" and "portal-109", there is a known issue with license handling. When the maximum connection limit is reached, the license page is displayed and the license itself is marked as invalid (see the picture below). You do not have the option to reset the...

When using patching-tool version 20 and below, corruptions of portal files can occur if a patch is installed when the portal is not completely shutdown, or if it is still running. Because of this, it is important to always shut down the portal completely prior to installing a patch....