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Patching Tool 2.0.8
legacy
The Patching Tool 2.0.8 is a maintenance release for Liferay Digital Experience Platform 7.0 and 7.1, which includes fixes and minor updates.  Resolution Release Highlights: ...
Minification Issues When Using ES6 in Your Custom Code
legacy Troubleshooting
This article documents a minification error you will encounter if using ECMAScript 6 (ES6) in your custom code and the ES6 code is not transpiled. In a production environment, we enable the following property in order to...
Liferay Portal Activation Key Deployment Instructions for versions 5.2 SP4 and earlier
legacy How To
An activation key for Liferay version 5.4 SP4 and lower is based off the Server ID or server MAC address and utilizes a license key. The key will be generated by Liferay's Provisioning...
Adding a User to a Site, Role, or User Group Automatically
legacy How To
This article describes how to add sites, roles or user groups to a user automatically. Resolution Go to Control Panel Select Portal Settings Select the Users section Select the tab for...
Staging Best Practices for Liferay Portal
legacy Troubleshooting
This article documents some recommendations that administrators should be mindful of when they prepare to use Staging on their Sites, or when they are managing their already existing Staging infrastructure. Local...
Customizing the Announcements Portlet in DXP 7.1
legacy How To
This article details how to optimize the Announcement portlet using the Customize Announcement Displayed feature in Liferay Digital Experience Platform (DXP) 7.1. The Announcements app allows users to broadcast...
Creating High Contrast Color Themes in Liferay DXP 7.0
legacy How To
Beginning with DXP 7.1, the Liferay platform makes use of Clay, which is the implementation of Lexicon 2.0 and the Lexicon Experience Language. This version provides improved accessibility with the offering of...
Creating Custom Validation Scripts on Web Form Portlet With DXP 7.0
legacy How To
This article documents how to use the custom validation script feature in the Web Form Portlet on Liferay DXP 7.0. Users might have used the same feature on Liferay Portal 6.2 and wonder which features are the same and...
Configuring Liferay DXP as SP and OKTA as IdP
legacy How To
This article documents the basic steps users need to execute in order to set up their instance of Liferay DXP as SP, and OKTA as IdP. Resolution OKTA Configuration Log in to OKTA and navigate to Admin > Add Application...
Requesting a New Feature or Feature Improvement
How To
Creating and Upvoting Feature Requests As an open-source company, Liferay has always valued community feedback and suggestions to help us continually improve our products. To request...
CKEditor Customizations Not Applying to Translations or Forms
Troubleshooting
Issue Customizations made to CKEditor using an `EditorConfigContributor` are only applying to the editor when editing Web Content, but not in the editor for translations (accessed through Control Panel...
Integrate Okta with Liferay DXP using OpenID Connect
How To
Introduction This recipe guides you through the steps to integrate Okta, your Identity Provider (IdP), with your Liferay environment using OpenID Connect. Prerequisites Okta Dev account Liferay DXP environment Administrative...
How to Configure PaaS to Push Metrics to Dynatrace Account
How To
Issue What is the correct way to configure our new PaaS environment to push metrics to a Dynatrace account? Environment DXP 7.4 Resolution Set the following environment variables in LCP.json ...
"Could not resolve value from secret references" error deploying build in PaaS
Troubleshooting
Issue When deploying a build in my Liferay Cloud PaaS environment, the build process fails and returns the following error message: Some error has happened during the build. Try again. [{"message":"Could not...
Uncaught TypeError: Liferay.Notification is not a constructor
Troubleshooting
Issue Adding the below script to any page through any Web content display can reproduce the issue in vanilla. <a href="#" onClick="showWltNotification('Your Request failed to process', 'danger');"> Link here </a>...
How can I disable the Commerce Wish List creation
How To
Issue I have an issue with the commerce wish list table in the database. The table has lots of entries and it is growing more, even though we do not use the wish list feature. I would like to remove these entries and...
Client Extension Build Fails Due to Unresolved Dependency
legacy Troubleshooting
Issue When building a Client Extension of type jsImportMapsEntry, the build fails if the Client Extension depends on another Client Extension, because the build cannot resolve the dependency. Environment Liferay DXP...
Limit the languages displayed in the translation selector for object fields
Issue We want to limit the languages displayed in the translation selector for object fields to only those defined in the site, similar to how it works for Journal Articles. Currently, the selector shows all...
Monotype Font Licensing
Issue Usage of Monotype fonts require a license If a user does not have the Monotype font license, is it necessary to remove references to Monotype font throughout the portal?   Environment Liferay DXP 7.4   Resolution...
Implementing strict rules for virtual hosts and friendly URLs
legacy Troubleshooting
Issue Having the different URLs for the same content could potentially impact SEO by affecting how pages are indexed. Even when a virtual host is defined for a site, it is possible to access that site...
Filtering Products by Category via API
legacy Troubleshooting
Issue I need to display related products on a product details page, filtered by a specific category. Attempts to filter products by category using an Information Template and API calls with...
"Inconsistent patch level detected" error occured in the logs
Troubleshooting
Issue The following error occurs in the logs due to an inconsistency in patch levels: Example 1: ERROR [server.startup : 2][PatcherImpl:204] Inconsistent patch level detected WARN [server.startup :...
Sorting Structures by Name in Liferay DXP
Troubleshooting How To
Issue The order of Structures when creating Web Content seems to be random. The structures are not sorted alphabetically or by modification date. Environment Liferay DXP 2024.Q2 Resolution Web Content Display widget...
How to clear the data folder of Glowroot in Liferay PaaS
legacy How To
Issue How to clear the data folder of Glowroot in Liferay PaaS. Environment Liferay DXP 7.4 Liferay PaaS Resolution To clear the data folder through the Glowroot UI. Follow the below steps: 1. Visit the site and...
Is it feasible to hide fields in the upload Section of Document and Media?
legacy How To
Issue Is there an OOTB feature to hide the following fields in the Document and Media Upload section? Document Type Display Page Categorization Expiration Date Friendly URL Related Assets Permissions Environment...
Is there a release date for implementing the Content Security Policy (CSP) at Liferay?
legacy
Issue If CSP is in beta mode, how is Liferay protecting its system from vulnerability? Is there a timescale for when the CSP will be fully deployed in the portal? Once the CSP has been successfully implemented,...
"HTTP Status 400 – Bad Request" error occured when Updating Blogs' Custom Friendly URL
legacy Troubleshooting
Issue While updating the "Blogs" custom-friendly URL from "/liferay-blog" to "test-blogs/liferay-blogs," an HTTP Status 400 - Bad Request error appears on the UI. (A video demonstrating the issue has been attached.)...
Form Container does not display relationship field for parent object
legacy Troubleshooting
Issue I have an object A with a one-to-many relationship to object B. When I add a Form Container to a page and map it to object A, I cannot select the related object B entries. Environment Liferay DXP 7.4+ Resolution...
Knowledge Base Section Widget does not displaying the current version of Knowledge Base Article
legacy Troubleshooting
Issue When displaying Knowledge Base Articles using a Knowledge Base Section widget, once an article is edited, the displayed content will not reflect the changes made This behavior is reproducible when the Knowledge...
Tomcat Vulnerabilities CVE-2024-50379 and CVE-2024-56337 in Liferay DXP
legacy Troubleshooting
Issue Vulnerability for Tomcat discovered after moving to Liferay DXP 7.4. How to remediate Apache Tomcat 9 Remote Code Execution (RCE) Via Write Enabled Default Servlet Vulnerability (CVE-2024-50379) and...
Can I change the Article ID after disabling Autogeneration of IDs for Journal Articles?
legacy
Issue When I change the ID of a previously created Web Content, after Publishing, the ID does not change. I have System settings → Web Content → Administration → Journal Article Force Autogenerate ID disabled...
Brave Browser Issues
legacy Troubleshooting
Issue I am experiencing an issue in Liferay, that is only reproducible in Brave browser, but not reproducible in Chrome, Firefox, Safari, or Edge. Environment Quarterly Releases Resolution The Compatibility...
Enabling ElasticSearch Sidecar logs
legacy Troubleshooting
Issue I would like to raise the log levels for ElasticSearch Sidecar The folder [liferay-home]/elasticsearch-sidecar/7.x.x/logs does not contain any log files Environment Quarterly Releases Resolution The...
Received "java.lang.IllegalArgumentException: Unsupported class file major version 65" when using JDK 21
legacy Troubleshooting
Issue I encountered the following error when compiling my custom JSON Webservice Module with JDK 21.  exception    "Unsupported class file major version 65" throwable    "java.lang.IllegalArgumentException:...
Locating Default Asset Publisher Templates
legacy
Issue Where can I find the default display templates used by the Asset Publisher? Environment Quarterly Releases: 2024.Q3, 2024.Q2, 2024.Q1, 2023.Q4, 2023.Q3 Liferay DXP 7.4+ Resolution The templates are located in...
Auditing the remote client IP address changed after upgrade
legacy How To
Issue After upgrading from Liferay 7.0 to a more recent Quarterly Release we are facing changes to the Audit_AuditEvent table, which was storing, in the clientIP column, the content of the 'X-FORWARDER-FOR' HTTP...
Checking Commerce Permissions in Fragments Always Returns True
legacy
Issue When using Freemarker variables userPermission and permissionChecker in a fragment to check if a user has specific permissions for their commerce account, the check always returns true, even for non-existent...
Changing the Displayed Time Zone for Audit Logs
legacy Troubleshooting
Issue Even after changing the time zone for the instance within the Instance Settings, the time zone for the Create Date for the logs in Audit are still displayed in UTC.   Environment Liferay DXP 7.4 Quarterly Release...
On RSS Feed feature deprecation and removal
legacy
Issue When reviewing documentation such as https://help.liferay.com/hc/en-us/articles/360028820652-Configuring-RSS-Feeds the RSS Feed feature is listed as deprecated, and has been 7.1 but is still available in 7.4. 1. If...
Getting BadPaddingException errors in the logs after an upgrade
legacy Troubleshooting
Issue After upgrading Liferay DXP, javax.crypto.BadPaddingException errors appear in the logs when using 'Auto Login' feature ('Remember me'). Example error message: ERROR [AutoLoginFilter:247] Current URL /home...
"http://localhost:8080/o/oauth2/authorize" URL redirect to the Login Page
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When accessing the OAuth2 authorization URL...
What URLs can be used to access my workflow tasks
legacy How To
Issue You may need to access a user's tasks without including their name in the URL or by explicitly including it. Environment Quarterly Release DXP 7.4+ DXP 7.3 Resolution Without User Identifier: It is possible to...
Data Migration Center: Unable to Import CSV file
legacy Troubleshooting
Issue The issue only occurs when the field is being translated, using objects alone does not cause it. Steps to reproduce 1. Navigate to the Applications Menu and click on Data Migration Center. 2. In that, click...
'External Reference Code' field on the UI
legacy
Issue An 'External Reference Code' for the 'Address' field on UI is required since it is already there in the database for the entity. Environment Liferay DXP 2024.Q1 Resolution LIferay has started working on this...
Unable to Import Site Template LAR
legacy Troubleshooting
Issue Import of a LAR file exported from a Site Template through Publishing -> Export fails when being imported to another environment with an error stating: The LAR file could not be imported because it requires page...
Unexpected SAML calls: com.liferay.saml.internal.servlet.filter.SpSessionTerminationSamlPortalFilter.doProcessFilter
legacy Troubleshooting
Issue When navigating through the portal with SAML disabled, there are a few SAML-related filters that are still being processed, leading to database calls and causing slower performance. at...
Impersonated user is unable to add items to the cart
legacy Troubleshooting
Issue When impersonating a user with permissions to add items to a cart, a message is seen in the UI, which says: “Danger: [object Object]” and the items do not get added to the cart. This behavior can be...
Why cannot see Publications after upgrade?
legacy Troubleshooting
Issue After making the upgrade from Liferay 7.4 update-46 to Liferay 7.4 Quarterly Release Q2 2024 user cannot see the Publications. Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution Consider to verify...
Do I need more license keys if I have more Virtual Instances?
legacy
Issue We have multi tenancy in our Liferay environment. Multiple instances are created from Control Panel > Virtual Instances. Do we need to deploy more license keys?   Environment DXP 7.0+ Quarterly Releases  ...
Liferay PaaS - We enabled auto-scaling but no new node started when the memory utilization reached the threshold
legacy
Issue We enabled auto-scaling in Liferay PaaS environment. We saw that the average memory utilization of the nodes reached the threshold we set up in the LCP.json file, but no new nodes were started.   Environment...
JSP file [/monitor/app_check.jsp] not found errors are flooding the logs
legacy Troubleshooting
Issue After upgrading from 2023.q3.8 to 2024.q3.10, customer is seeing a lot of these errors in their logs: 2024-12-19 11:43:51.749 WARN [https-jsse-nio2-11251-exec-3][code_jsp:163] {code="404", msg="JSP file...
Liferay instance node going into hang mode - Failed to validate connection
legacy Troubleshooting
Issue Liferay instance node goes into hang mode and the following error appears: HikariPool-1 - Failed to validate connection ... (This connection has been closed.) ... Possibly consider using a...
Is Liferay vulnerable to CVE-2024-38819: SpringFramework (spring-core-5.3.39)?
legacy
Issue CVE-2024-38819: Path traversal vulnerability in functional web frameworks (2nd report) is related to the usage of WebMvc.jar. Is Liferay vulnerable to this vulnerability? Environment Liferay DXP 7.3...
What is Synchronous Database Replication and how does It enhance Data Consistency in Liferay?
legacy
Issue What is Synchronous Database Replication and how does It enhance Data Consistency in Liferay? Environment Liferay DXP 7.4 Resolution Synchronous database replication is used in Liferay and it is a...
Updating Custom Account Entry Fields Fails for Person Accounts with a Specific Role
legacy Troubleshooting
Issue 'users do not have permission' exception is showing when trying to update the same custom field on Person type accounts. Steps to reproduce: 1. Start a clean 2024.q1.1 bundle 2. Navigate to configuration >...
Asset Publisher Subscriptions Only Trigger Email for New Assets
legacy
Issue When using the Asset Publisher with subscriptions enabled, email notifications are only sent when a new asset is added to the selection. Updating an existing asset's content does not trigger a new notification....
How to create Charts in Quarterly Versions
legacy How To
Issue The Chart Tag Library was removed in 2023.Q4 with no direct replacement. I would like to know how to create charts in a Liferay version higher than 2023.Q4. Environment 2023.Q4+ Resolution On GitHub, you...
Expiring license error occurs in clustered environment for Liferay PaaS
legacy Troubleshooting
Issue The following expired licensing error displays in Liferay PaaS logs: ERROR [main][LicenseManager:-1] Digital Enterprise Unlimited Enterprise-Wide license is expired Environment Liferay PaaS Resolution There are two...
Certificate Renewal Failing with 403 Error on Liferay PaaS
legacy Troubleshooting
Issue When attempting to renew the SSL certificate generated by Let’s Encrypt, the process fails with multiple 403 (Forbidden) errors. The error messages suggest a security restriction that is preventing the...
Insufficient Permissions to Access Folders When Uploading Documents to Web Content
legacy Troubleshooting
Issue Users with a role other than Administrator, for example, the "Editor" role, receive a permissions error when they try to access folders within Documents and Media while uploading a document to Web Content. The...