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Cannot upload files larger than 1GB in size to Document Library when clamAV is enabled
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Big files (>1GB) cannot be uploaded to the...
How can I send notifications to an specific role or user programmatically using workflows
legacy How To
Issue How can I assign workflow tasks to multiple users by Scripted Assignment, but not by assigning tasks to a role? Environment Quarterly releases 7.4 7.3 Resolution One common requirement is to...
Different total count of items when creating an export and import process over same site
legacy
Issue We are exporting site contents in a lar file. When checking the number of items in the export, we've seen some values. When we try to import this lar in another site, we are detecting that the number of...
Documents Modified date changes if documents are moved between folders
legacy
Issue If we move documents between folders their Modification date is updated even if the document itself has not been modified. Environment Liferay 7.3+ Resolution The actual behavior is expected and a...
Document Search takes too long to return results
legacy Troubleshooting
Issue I have a page for displaying document search results, and it takes too long to load (several seconds). My site has hundreds of content pages, each containing dozens of widgets (including those from the master...
Backup service permission error: does not have storage.buckets.get access
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Backup service is not working properly and the...
Configuring Email Sender Name and Email Address in Liferay Workflows Notification
legacy How To
Issue How to specify a custom email address or sender name for a workflow notification different from the default provided in portal.properties: workflow.email.from.name=test...
Missing translation using taglib liferay-ui:message
legacy Troubleshooting
Issue Trying to use liferay:ui message taglib in a custom module is not using key provided in Language.properties view.jsp <liferay-ui:message key="test.caption"/> Language.properties...
EXT module override is not being applied in 2023.Q3.3+ from ${liferay.home}/osgi/marketplace/override
legacy How To
Issue Adding an EXT module override in ${liferay.home}/osgi/marketplace/override no longer functions. Environment Liferay DXP Quarterly Release 2023.Q3.3 and later releases Resolution To workaround this behavior for the...
Workaround for deprecated Liferay "Forms" headless API
legacy How To
Issue The Liferay "Forms" headless API is deprecated. It is discussed in detail here: https://liferay.atlassian.net/browse/LPS-125528 The users could still want the functionality that was provided by these endpoints....
NoSuchResourceActionException when navigating to Orders admin page
legacy Troubleshooting
Issue When navigating to Applications Menu → Commerce →  Orders, the following error is thrown by the Liferay log: ERROR [http-nio-8080-exec-9][SearchPermissionCheckerImpl:159] null...
Guest can't update (call put method) in object headless API
legacy
Issue When trying to update a specific object through Headless API calls with a guest user (using an angular app), the following error is displayed: {     "status": "FORBIDDEN",     "title": "User 20099 must have...
POST call to /v1.0/sites/{siteId}/site-pages returns UnsupportedOperationException
legacy Troubleshooting
Issue When trying to add a page via headless API using the POST endpoint /v1.0/sites/{siteId}/site-pages, UnsupportedOperationException is returned. Environment Liferay DXP 7.4 Quarterly Release Resolution  This API...
How to override ClamAV antivirus settings in Liferay PaaS
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue The default ClamAV settings such as MaxFileSize, MaxScanSize...
Nested Application Widget Unavailable
legacy Troubleshooting
Issue I cannot add a Nested Application on a widget page. The Nested Application widget is no longer available. Steps to reproduce In a 2024.Q1.1 bundle, navigate to the Product Menu > Site Builder > Pages...
Do Units Of Measure need to be configured individually for each SKU?
legacy
Issue Units Of Measure (UOM) need to be created and configured for each SKU. Can we create UOM centrally and then only select it (reuse it) for SKUs?   Environment Commerce   Resolution UOM needs to be defined...
Unable to embed widgets even with "Allow users to add to any website" enabled
legacy Troubleshooting
Issue I cannot embed widgets on another site (with a different domain) even though I have the checkbox "Allow users to add <portlet> to any website" enabled. "<Hostname> refused connection" error may be seen. ...
Critical Remote Code Execution Backdoor Vulnerability
legacy
Issue A critical remote code Backdoor vulnerability was discovered on the open source XZ utils. This is CVE-2024-3094 with a maximum CVSS3 score of 10.0 Environment Liferay DXP 7.4 Resolution The Docker images,...
Form is not showed to guest (unauthenticated) users
legacy Troubleshooting
Issue We have a form, based on a custom object, in a page. This form is not showed when user is not logged in. Whereas the form is showed when user is logged in. Environment 2024.Q1 Resolution Check if the 'guest'...
Site Builder elements adds bottom padding when text box is updated
legacy Troubleshooting
Issue For Site Builder elements that contain text boxes for text, if those elements are edited, a bottom layer of spacing is automatically added to the element, without choice from the user and cannot be removed  ...
Observing 'Your connection is not private' Warning on Help Center Downloads
legacy Troubleshooting
Issue When trying to download a quarterly release from Liferay's Help Center we are getting a browser error that says 'Your connection is not private... Attackers might be trying to steal your information...'...
"The URL used in English (United States) already exists in other sites or asset libraries" warning when publishing Web Content
legacy How To
Issue After upgrading to 7.4 u66 we are seeing the following warning message when we publish some Web Content: Warning: The content has been published but might cause errors. The URL used in English (United States)...
Clock icon does not appear during Web Content scheduling with Firefox browser
legacy
Issue Firefox browser does not show the Clock icon on Web Content Schedule Dates. Environment Liferay DXP 7.4 Resolution The way browsers handle input for Time fields is not specific to Liferay. It is related to...
NoSuchFileException: null/override error when starting Liferay or executing the Upgrade Tool
legacy Troubleshooting
Issue Right after starting Liferay or executing the Upgrade Tool, there a NoSuchFileException: null/override error in the log. 2024-04-01 15:44:08.392 ERROR [main][DBUpgrader:110] null java.lang.RuntimeException:...
Is there a configuration that controls the retention of comments?
legacy
Issue Let's suppose, a user can create a page with a comments area. Other users may leave comments. How long has the comment been left? How many comments can be stored per page? Can those values be managed, or does...
Accessing a site page from a different virtual host
legacy Troubleshooting
Issue When there are 2 or more sites for example Site1 and Site2. Site1 is mapped to the friendly URL "site1" and Site2 is mapped to "site2". They both have virtual hosts site1.com and site2.com. The sites can be...
Special char "~" in the URL
legacy
Issue Special char "~" in the URL: /group/user-view/~/control_panel/manage/-/site/settings? Environment Liferay DXP [all versions] Resolution Liferay has confirmed that the URL's special char "~" is part of the URL...
Unable to process the OpenID Connect login: Resource URI must be absolute and with no query or fragment
legacy Troubleshooting
Issue Unable to login with OpenID from the Sign-In portlet: ERROR [http-nio-8080-exec-2][OpenIdConnectLoginRequestMVCActionCommand:190] Unable to process the OpenID Connect login: java.lang.IllegalStateException:...
Cipher Keys used in DXP 7.1 and 7.3
legacy
Issue Our security team would like to know whether Liferay DXP 7.1 and DXP 7.3 uses any of the following cipher keys? DES, 3DES, IDEA or RC2 Environment Liferay DXP 7.1 Liferay DXP 7.3 Resolution The algorithms...
Jenkins build fails with "statusCode": 500
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue After upgrading our CI service the builds are...
Liferay PaaS - Can I only access the database through the MySQL Client?
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I am using the MySQL client to access the database: Using the...
Upgrade to Quarterly Release has failed upgrade process for module com.liferay.analytics.settings.web.
legacy Troubleshooting
Issue Upgrade to Quarterly Release has failed upgrade process for module com.liferay.analytics.settings.web. Please check attached error message.  Environment Liferay DXP 7.4 Resolution Please consider...
Duplicates in XLIFF file of translation after migrating from 7.3 to Q3.2
legacy Troubleshooting
Issue The duplicate values and empty fields are found in the XLIFF file while translating the Web Content in Q3.2. However, there are no duplicates found in the earlier version i.e. 7.3 u28. The issue occurred...
Duplicate values and empty fields in XLIFF file
legacy Troubleshooting
Issue The duplicate values and empty fields are found in the XLIFF file while translating the Web Content. Steps to reproduce: 1. Create a nested structure and template and then create web content with the same...
Guest User cannot upload File in Form - An unexpected error occurred
legacy Troubleshooting
Issue We have a Form with an Upload field where authenticated users can upload files but Guests cannot. All permissions are provided for Guest user. When the user selects the file to upload, an error message appears...
Allowing non-admin users to move between sites with minimal permissions.
legacy Troubleshooting
Issue Users who are assigned to multiple sites without admin permissions are not able to switch between sites.  Environment DXP 7.4 Resolution By defining and assigning a new Regular role with "Access in Control Panel"...
Adding new entity to an already deployed service builder module fails
legacy How To
Issue The issue occurs while updating/adding a new column to the existing database custom table i.e. using Service Builder to add another entity in an existing module. Environment Liferay Developer Studio Liferay DXP...
Liferay Cookies and GDPR Compliance in Liferay Cloud
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue How do cookies travel within regions? Environment Liferay...
Why after upgrading to Quarterly Release images show extra information?
legacy Troubleshooting
Issue After upgrading to Quarterly Release images show extra information like version, timestamp and so on. Environment DXP 7.4 Resolution Please consider requesting LPD-19203 on a Support ticket. Another...
How to display the results when searching different Elasticsearch indices
legacy How To
Issue With the Low Level Search Options feature, you are able to search alternate indices by performing a federated search. For regular searches (Liferay results), you can use SearchResultSummaryDisplayContex to get...