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The selected theme is not retained when importing a site template from another site template
legacy Troubleshooting
Issue Since the radio option is missing, importing a site template from another template does not maintain the selected theme. Steps to reproduce 1) Navigate to Control Panel > Sites > Site Templates 2) Add a site...
The timestamp parameter in the document URL has not been changed
legacy Troubleshooting
Issue When Web Content is published, the document URL timestamp parameter in download links is not changed Steps to reproduce: 1. Upload a normal text document to the document library, check the download link for...
Error "Invalid domain for site key" when using reCAPTCHA
legacy Troubleshooting
Issue When using Google's reCAPTCHA, the CAPTCHA option won't show, instead the message "Invalid domain for site key" is displayed where the CAPTCHA should be. Environment Any Liferay DXP version with...
Piwik script won't execute
legacy Troubleshooting
Issue Steps to reproduce: 1. Start the server. Log in as  Admin. 2. Navigate to Site > Configurations > Site Settings > Advanced Tab. 3. In the Analytics section navigate to the Piwik script box and add the valid...
Should the download option in the Documents and Media widget be displayed immediately?
legacy
Issue Users are experiencing difficulties downloading PDFs from the Documents and Media Portlet. Steps to reproduce 1) Create a Documents and Media Portlet on the Home Page 2) Upload a PDF and other files 3)...
How to find the "Look and Feel" and "Advanced" tabs when creating a content page
Troubleshooting
Issue When I create a content page, I am not able to find the "Look and Feel" and "Advanced" tabs. Environment Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution On DXP 7.1 and 7.2 when you...
After changing the password, site members are not redirected to a page where they don't have the guest view permission
legacy Troubleshooting
Issue After changing the password, site members are not redirected to a page Steps to reproduce: 1) Start the server, login as Admin 2) Create a new page e.g. /testpage and remove the VIEW permission for the Guest...
Item Selector does not display PDF previews
legacy Troubleshooting
Issue PDF files not previewing in Item Selector Steps to reproduce: 1. Create a web content structure with a Documents and Media field. Create a template for this structure. 2. Start creating a new web content of...
Error with liboneagentloader.so starting Liferay service
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue After updating the Liferay service image used to deploy the...
Is there a REST API method to revoke the OAuth2 tokens?
legacy How To
Issue We want to provide a public REST API method to revoke the OAuth2 tokens following the RFC 7009 specification https://datatracker.ietf.org/doc/html/rfc7009#section-2.1 Does Liferay provide this functionality?...
Error when comparing Web Content versions if creators have been deleted
legacy Troubleshooting
Issue Steps to reproduce: Start a 7,2 bundle with the latest fix pack (10) Create a web content Create another admin user, login with that Edit the web content Delete that user (deactivate then delete) Go to the web...
Lost layouts when disabling remote staging with page variations
legacy Troubleshooting
Issue Create a site (siteA) in the nodeA. Create a site (siteB) in the nodeB. Configure staging remote in siteA, enabling the variations page option. Create a page in siteA. In the page created, create a new variation....
Mouse scrolling is not working while adding and dragging a new portlet from the sidebar from DXP 7.3
legacy Troubleshooting
Issue On larger widget pages, positioning a portlet while adding it from the sidebar by dragging can be uncomfortable from DXP 7.3 as mouse scrolling is no longer working. Environment Liferay DXP 7.3 Liferay DXP...
Problems migrating component from AUI to Clay
legacy How To
Issue Migrating components from AUI to CLAY, there are some features that cannot be directly adapted. Sometimes, these problems in the migration bring features requests or functionality questions regarding CLAY...
Users can access the Control Menu from DXP 7.3
legacy
Issue On DXP 7.2, the Control Menu was not visible for Users and Power Users, but from DXP 7.3 it is. But since they don't have any permissions, the Control Menu seems to be empty. Environment DXP 7.3+ Resolution...
Global site DDMs are not exported
legacy Troubleshooting
Issue We have some DDMs defined in Global site. In a second site (Site A), we define some DDLs that use those DDMs from Global site. We export the Site A DDLs. When we try to import them in a third site (Site B),...
Publication fails caused by "No User exists"
legacy Troubleshooting
Issue Publishing a Widget Page Template from Staging to Live will fail if the user who created it no longer exists. The following stack trace is seen in the logs: Caused by:...
Use user logged data in autofill form provider
legacy
Issue How to configure form provider in order to use logged user data. Resolution Right now this cannot be achieved since the information retrieved when configuring the provider to invoke jsonws get-current-user...
HTTP ERROR 414 when attempting to move web contents/folders
Troubleshooting
Issue When I try to select all web contents and/or folders and try to move them to another folder I receive an "HTTP ERROR 414". Reproduction Steps: Go to Content & Data --> Web Content Create several web contents...
Web Content Template caching: Changes are displayed even though Resource modifications check is set
legacy
Issue We are trying to cache web content templates and we checked the cacheable parameter for a template. We also set the resource modifications check option to 60000. We see those modifications are displayed...
ADT (Application Display Template) parameter configuration or update
legacy
Issue Structures and contents can have configurable parameters that can also be updated. Can we do something like this on an ADT? Environment DXP 7.0+ Resolution There is no option to do the same on ADTs. You have the...
Date format isn't correctly displayed on view entries
legacy Troubleshooting
Issue Date format isn't correctly displayed on view entries Steps to Reproduce 1) Navigate to Content & Data > Forms > Add new Form 2) Ensure that English is the default language 3) Add a date field 4) Add...
How to check from a page fragment if the edit mode is active?
legacy How To
Issue From a page fragment code, we want to check if the edit mode is active for the page. Our fragment needs to behave different if the page is in edit mode (for instance, to create a modal fragment). Environment DXP...
Unable to select individual Web Content for export
legacy
Issue Users are unable to select the specific web content for export/import.  Steps to reproduce: 1. Create 2-3 Basic Web Contents. 2. Select 3 dots in the top right corner. 3. Select Export/Import. 4. Web...
Price Range Facet is not working on different currency
legacy Troubleshooting
Issue Steps to reproduce: 1. Create a Minium Site. 2. Go to Catalog Page, and change the currency to "Indian Rupee" of the existing catalog. 3. Navigate to Channel and change the currency to "Indian Rupee" of the...
Unable to create Minium Demo site
legacy Troubleshooting
Issue Users are unable to create minium demo site after creating minium site. Steps to reproduce: 1. Create a minium site. 2. Create a minium demo site. Expected Behavior: Both sites are created without any...
"Content security policy" header is not available in the application response
legacy
Issue The "Content security policy" header is not available in the application response. How to add or enable the CSP? Environment Liferay DXP 7.3 Resolution Liferay doesn't directly support the CSP as there are no...
Duplicate assets are shown when enabling "Combine Assets from All Segments in Asset Publisher for Manual/Dynamic Collections"
legacy
Issue After enabling "Combine Assets from All Segments in Asset Publisher for Manual/Dynamic Collections", some assets appear multiple times in an Asset Publisher. Environment DXP 7.2 DXP 7.3 Resolution This happens...
Access Liferay PaaS Elasticsearch Server Indices
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Which endpoint should I use to access Elasticsearch Server indices?...
Version of spring-** jars after installing a hotfix
legacy
Issue To address the Spring4Shell vulnerabilities, the patched version of spring-beans.jar should be in its manifest file after the hotfix installation, is spring-webmvc.jar included in this? Environment Liferay...
Guest users are able to access an endpoint if PortalSessionAuthVerifier is enabled
legacy Troubleshooting
Issue We have followed this How-To article: How to add security, authentication to my REST service? (Section 5.1), but guest users are still able to access our endpoint from a browser. If we enable...
Localize download URL in image fragment in 7.2.x writing a custom fragment
legacy How To
Issue It is not possible to translate the link of a fragment image in order to download different documents for each language hosted in the Document Library. Environment Liferay DXP 7.2 and 7.3 Resolution Following...
You can't create child pages of a page from a site template with propagation enabled
legacy How To
Issue When creating a site from a site template with propagation enabled, this does not allow adding child pages to pages that were already created from the template. Environment DXP 7.0 or higher Resolution This...
Guest user cannot see Blog images in Live environment
legacy Troubleshooting
Issue When a Guest user accesses the Blog section in Live environment, the Blog images are not displayed and the portal UI displays the error "An error occurred while processing the template." The user permissions...
When changing web contents at the same time, the error message can be confusing
legacy Troubleshooting
Issue Editing web content concurrently Steps to reproduce 1) Create a Web Content 2) Open it for edit on 2 tabs 3) Edit it on the 1st tab and publish 4) Edit it on the 2nd tab and publish Expected behavior: The...
How to bulk-edit categories on documents?
legacy
Issue I can select multiple documents and then click the "Edit Categories" icon In the resulting popup, I see two options (Edit and Replace) and below them some categories I am not sure how use this popup, what those 2...
Admin user unable to view commerce orders
legacy Troubleshooting
Issue Commerce orders are not visible to Admin user. User is able to see below error in logs: com.liferay.commerce.account.exception.NoSuchAccountException: No CommerceAccount exists with the primary key -1...
Deleting Form select option causes Form portlet to be unavailable
legacy Troubleshooting
Issue Steps to Reproduce Add a form with a select field with 3 options named A, B, C Save and Publish Form Go to publish Form Submit a form with B selected View entries Navigate back to Form and delete option B Save...
Unable to upload multiple documents after invalid file is selected
legacy Troubleshooting
Issue Publishing a valid document extension in Documents and Media multiple files upload is disabled after attempting to publish an invalid document. Steps to reproduce 1) Navigate to Control Panel > System...
Issue with Selected Categories in Asset Category Selector
legacy Troubleshooting
Issue Steps to Reproduce: Set up a vanilla 7.2 with the latest fix pack and start it. Go to Categorization->Categories and create some Vocabulary (the more vocabulary the better chances to reproduce it). In each...