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Theme embedded portlets cannot be configured in Content Pages
legacy Troubleshooting
Issue The portlet cannot be edited. Steps to reproduce: 1) Setup 7.2 vanilla with latest FP, start the server 2) Create a minimal theme 'my-liferay-theme' with yo liferay-theme 3) cd into the root folder of the...
Property 'session.timeout.auto.extend=false' is configured but browser still calls 'extend_session'
legacy
Issue In portal-ext.properties the following property session.timeout.auto.extend=false is configured, however in the Network tab of the Developer Tools of the browser 'extend_session' is still being called....
Display Page Template Title Shown Instead of Content Title
legacy Troubleshooting
Issue When content is displayed in a Display Page Template, the template's name is shown at the top of the window instead of the actual content's title. A more specific title should be shown (just as it is with actual...
java.lang.NoClassDefFoundError: org/apache/commons/lang3/StringUtils when indexing documents and media with an EPUB file
legacy Troubleshooting
Issue During reindexing, the 'java.lang.NoClassDefFoundError: org/apache/commons/lang3/StringUtils java.lang.NoClassDefFoundError: org/apache/commons/lang3/StringUtils' exceptions have been observed. Steps to...
Media on products are not visible with view permission
legacy Troubleshooting
Issue Unable to view media on product with view permission. Steps to reproduce 1. Create a role named "Merchant1" and a user "merchant1@gmail.com" who has role merchant1 (PFA the list of permissions for this...
Information is not save in detail tab product configuration
legacy
Issue After adding the information in detail tab, without saving move to another tab the information is lost in detail tab. Environment Liferay DXP 7.3 Commerce 3.0 Resolution As this can be an important feature,...
"The requested resource could not be found" in Activities portlet
legacy Troubleshooting
Issue "The requested resource could not be found" while accessing the file and folder under the Activities portlet. Environment Liferay DXP 7.1, 7.2 Resolution Liferay's OOTB Activities portlet provides...
A navigation menu can't be removed
legacy Troubleshooting
Issue A navigation menu cannot be deleted by the user. On a clean instance, the issue can be reproduced with the provided user's database.  Steps To Reproduce: (i) Restore the attached DB to a Liferay 7.2 fix pack...
$reserved-article-url-title.data doesn't provide i18n friendly URL
legacy Troubleshooting
Issue If you have a content with different friendly URLs per language, when trying to retrieve those friendly URL via velocity template, $reserved-article-url-title.data doesn't provide internationalized URL....
Display name for a language is shown as beta
legacy How To
Issue I noticed that for certain languages, the display name is shown as beta, e.g. italiano [beta]. Where can we change that? Environment DXP 7.3 Resolution The particular language (in our case, Italian) locale is in...
After upgrading from GA1, the Analytics Cloud option is no longer available in the DXP UI
legacy Troubleshooting
Issue After upgrading the environment from GA1 to SP1(fix pack 1) as per the guidelines, the Analytics cloud option is not available in Control Panel > Instance Settings ('Analytics Cloud' does not appear in the...
I cannot download the vCard from another user
legacy Troubleshooting
Issue The Contacts Center Widget allows users to export the user’s vCard and save it as a VCF file. vCard is a file format standard for electronic business cards. If a regular user clicks on the vCard from...
Not able to "check-in" in Microsoft Office 365
legacy Troubleshooting
Issue After integrated Liferay with Microsoft Office 365, getting below NullPointerException when performing the “Check-in” operation. And,document gets in an inconsistent state and cannot be edited again....
How do set the different URLs for each UI tab on the page?
legacy How To
Issue Using UI tabs functionality on one of the pages. There are multiple tabs like 3 tabs and while accessing each tab its URL is the same. How do set the different URLs for each UI tab on the page? Environment...
Localized category not found via auto complete
legacy
Issue Some categories are created, then they are localized by adding translations to them. While using Liferay in the target language, if you start typing the localized category, e.g. in the Web Content Editor's...
When I try to create a new page and use the page name of a previously deleted page I receive the error: DuplicateFriendlyURLEntryException - DXP 7.3
Troubleshooting
Issue When I create a new page and name it by using a previously deleted page's name, I receive the following error like this one: ERROR [ajp-nio-0.0.0.0-8009-exec-7][PortletServlet:119] javax.portlet.PortletException:...
LAR Import doesn't maintain references for Content Display Widget
legacy Troubleshooting
Issue While exporting and importing a page containing "Content Display Widget", the content referenced by the widget is no longer properly referenced after the import. Steps to reproduce: 1. Create a Basic...
Alloy Editor Image-Dialog with double-click went missing
legacy How To
Issue In DXP 7.2 before FixPack 10 it was possible to open the image properties dialog with double-click in the web content editor. Environment DXP 7.2 FP 10+ Resolution This is an intended change, see LPS-127058...
Liferay Sync is overwriting file versions of LibreOffice documents in Documents and Media
legacy Troubleshooting
Issue Liferay Sync is overwriting file versions of LibreOffice documents in Documents and Media For example, if we have Liferay Sync configured to detect changes within a directory where a LibreOffice document is actively...
Impersonation Security concerns
legacy
Issue Impersonation is a powerful feature of Liferay. This article serves to answer the following questions regarding its security.  Who triggers the impersonation request? How long that kind of access will be used?...
Azure Blob Storage
legacy How To
Issue How to store file from Liferay to Azure blob storage container in Liferay DXP 7.3 Environment Liferay DXP 7.3 Resolution Configuring the store To configure the store, go to System Settings > File Storage > Azure...
Countries in Shipping address are displayed in English regardless the selected user language
legacy Troubleshooting
Issue Steps to reproduce: Log in and go to My Account > Account setting Change the language to something other than English (e.g. Hungarian or German) Create a Minium site and navigate to catalog Add a few items to the...
Guest User cannot access the display page template after publish to live web content that has been edited
legacy Troubleshooting
Issue Steps to reproduce 1. Create web content with structure Basic Web Content. 2. Create a default display page template for Basic Web Content. 3. Add Asset Publisher Portlet to the home page. 4. Configure...
Custom Field values are not saving in SKUs
legacy Troubleshooting
Issue When we are giving any values in the custom field, it is not saving the values in SKU even after publishing. Steps to reproduce 1. Go to control panel menu > select Custom Fields under Configuration. 2. In...
Missing 'for' attribute in labels in Liferay Forms
legacy Troubleshooting
Issue Steps to Reproduce: Login as admin Go to Content & Data → Forms and create a form Add a text and a date_picker field Go to the forms page and use WAVE or another accessibility checker to see the...
Content Pages are marked as Draft without any user interaction
legacy Troubleshooting
Issue The content pages are marked as Draft without any user interaction Steps to Reproduce: Add a new content page Add an asset publisher widget to the page Configure the Asset Publisher with the following...
Layout Group ID is not published while using "Link to Page" field inside the web content
legacy Troubleshooting
Issue Steps to reproduce 1. Create two public pages First and Second in the default Guest site. 2. Create a custom structure and template "Link to Page" by referring the attachments. 3. Create a new web content...
ADA Liferay WAVE error
legacy Troubleshooting
Issue When we run WAVE analysis on Liferay site and, even on vanilla bundle, one of the error is “Empty Button” under the element with the id of “hrefFM” is observed. Steps to reproduce 1. Install the WAVE tool...
Drop-down fields "Choose an Option" are displayed when the user has not selected one of the options in the list yet. Even though the selected language is Greek, it still displays "Choose an Option" instead of the Greek translation.
legacy Troubleshooting
Issue Set the default language to Greek in Control Panel -> Configuration -> Instance setting (set only 2 current languages: English and Greek) Create a form with a 'Select from List' field with some options and mark...
Compile with CI when code requires of external library in Liferay PaaS
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When trying to compile code using CI service the...
How to handle HTTP status errors with Liferay PaaS
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue How to configure the redirect of each HTTP status outside...
Is it possible to set up multiple git branch/Liferay PaaS environment pairs for automatic deployment?
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue In this Liferay PaaS Documentation, I see that it's possible...
How to hide a site from indexing robots
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue How to disable robots in some pages and how to disallow the...
Asset publisher's auto scroll should be configurable
legacy
Issue When clicking on an asset shown in an Asset Publisher, the asset's content can be configured to show the content in the same portlet or in a default one. In either case, the page will scroll to where the...
Friendly URL is not being generated if the web content shares same title in two locale.
legacy Troubleshooting
Issue Create a Basic web document. Name it as "ABC" and publish it. Now changes the language from en-US(English) to es-ES(Spanish) with the help of the language portlet present before the title field and again name it...
Warning Duplicate column name 'scriptRequiredContexts'
legacy Troubleshooting
Issue When upgrading from Liferay Portal 6.2 EE to Liferay DXP 7.2 this warning is shown in the logs. WARN [main][BaseDB:541] Duplicate column name 'scriptRequiredContexts': alter table KaleoAction add...
Liferay DXP sitemap contains page links to all current languages
legacy Troubleshooting
Issue Non-existent language content is provided to external indexing agent. Scenario: 1. A site page (homepage) only contains English content 2. United States English and Vietnamese are configured in Liferay as...
Live pages do not take the default value of a page custom field created in Live
legacy
Issue With remote Staging enabled, I have created a page custom field with different default values in Staging and Live. After publishing from Staging to Live, the value of the custom field on the Live pages do...
Request to Analytics Cloud failed
legacy Troubleshooting
Issue While trying to create a new property in Analytics Cloud and sync for the first time, a similar error is received in the DXP app server console logs: com.liferay.portal.kernel.exception.PortalException: Request...
Page "Draft Status" lost when staging is enable
legacy Troubleshooting
Issue When enabling local staging, pages in DRAFT status are copied to Staging site in non-DRAFT status, but remain in DRAFT status on Live site even though they cannot be published there. Steps to reproduce 1....