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Duplicate Entries in Control Panel after installing a Hotfix
legacy Troubleshooting
Issue After installing a new hotfix, the Control Panel shows repeated sections and options.  Environment Liferay DXP 7.4 Resolution This problem can be a consequence of not deleting the contents of...
Only the person assigned to a Workflow task should be able to edit the Draft
legacy Troubleshooting
Issue A User, who is assigned to a Workflow task should be the only user who is able to edit the Draft while the Workflow task is assigned to him/her. Currently, users with edit/admin rights can edit the Draft any...
Preview of PDF document (generated with ItextPDF) contains unwanted spaces between letters
legacy Troubleshooting
Issue We are generating our PDF files programmatically using ItextPDF 7.2.5 API The Library used is compileOnly group: 'com.itextpdf', name: 'itext7-core', version: '7.2.5' After uploading such a PDF file to DXP's...
Uploading a large amount of data results in high memory usage on CI service
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Uploading more than 1 GB worth of files can result in a failed build...
Unable to adjust the Mandatory status of a field after publishing the Object Definition
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue This article documents intended behavior where the Mandatory status...
"Specified key was too long" warnings when upgrading from 7.2 to 2023.q3.2
legacy Troubleshooting
Issue We are upgrading from 7.2 to 7.4 When running the upgrade tool, there is this WARN: WARN  [main][BaseDB:1468] (conn=697) Specified key was too long; max key length is 3072 bytes: create index IX_F365A086 on...
Not able to set virtual host value for virtual instance: "Please enter a valid virtual host"
legacy Troubleshooting
Issue I want to set the virtual host on a virtual instance (Control Panel/Virtual Instances), but I cannot save it, I get error "Please enter a valid virtual host". This hostname is not set for any other virtual instance....
Access-control-allow-origin CORS Header not honoring System setting Configuration
legacy
Issue When configuring CORS headers in System Settings we are seeing that access-control-allow-origin header doesn't always have the configured value. Environment Liferay DXP 7.4 Resolution According to the...
How can a non-admin user access the Content Dashboard
legacy How To
Issue I would like to create a non-admin user with permission to access the Content Dashboard. Environment Liferay DXP 7.4 Resolution To make the Content Dashboard accessible to a non-admin user, you will need to...
Clicking Back in Edit Mode leads to Error Page
legacy Troubleshooting
Issue When editing a content page in our environments, trying to exit using the back arrow leads to an Error page and a NullPointerException when rendering the page. On the url, the parameter...
Client Extension fails to deploy when extension name is too long
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When naming a Client Extension, the extension will fail to deploy if...
CI service's monitoring data is not visible in cloud console
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue CI service is not showing any monitoring data after a...
Security Managers, Vul ID: V-222936 STIG 
legacy
Issue Vul ID: V-222936 STIG is flagged when Java Security Managers are not enabled. It states that "The Java Security Manager must be enabled." Environment  DXP 7.1 Resolution Liferay DXP does not currently support...
Exception executing batch [java.sql.BatchUpdateException: data exception: string data, right truncation ; size limit: 75 table: COMMERCEVIRTUALORDERITEM column: URL]
legacy Troubleshooting
Issue Virtual Product URLs can contain only 75 characters Steps To Reproduce 1. Create a Minium 2. Money Order is enabled 3. Create a Virtual Product with a price 4. Into the URL, put something that contains more...
Asset Publisher Template for the Web Content Display is unusable after deleting owner of the content
legacy
Issue After deleting a user from the portal, content created by it gets inaccessible if trying to edit with the specific user tag on Asset Publisher. Environment Liferay Portal 6.2+ Resolution Liferay does...
Need to check access logs from webserver in Liferay PaaS environment
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue User needs access to webserver's access logs to check which...
LCP Tool installation in a restricted environment
legacy Troubleshooting
Issue LCP tool does not get installed in a restricted environment as it needs to access internet and various sites to be installed and operated smoothly. Environment Liferay DXP 7.3+ Resolution Please whitelist...
Liferay deployment fails with Dynatrace errors in Liferay PaaS
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Deployment to Liferay fails with errors related to...
Image tab is not displaying
legacy Troubleshooting
Issue Steps to reproduce: 1. Start Liferay DXP 7.3. 2. Navigate to Design > Fragments. Create a fragment with the following HTML: <div data-lfr-background-image-id="background-image1"> </div> 3. Create a content...
Is it possible to remove the default domains *.lfr.cloud in Liferay PaaS?
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue In Liferay PaaS, is it possible to remove the default domains...