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Why is the Site's Unique Visitors number is different from the Individuals' Known number?
Issue On Sites > Overview. I can see that there are a certain number of unique visitors. But this number is not equal to the number in the Individuals > Overview > Known section. Is there a difference between these...
How to find language keys?
Issue I cannot find certain language keys. How can I find them? Environment DXP 7.0+ Resolution There are multiple ways to find keys. Based on the Translation  Go to our translation platform, Crowdin Join the project...
How to check user status in Database
Issue How to check user status in the Database Environment Liferay DXP 7.2 Resolution You can find the table named 'user_' and the column named 'status' that represents the status of users, a value of 0 means 'Active', and...
What are the Update permissions in a page's Permissions menu?
Issue At Site Builder > Pages > ⋮ next to a page > Permissions, there are new permissions starting with the word Update. What do these do? Where can I find the documentation for this? Environment DXP 7.4 U26 and above...
Deployment timeout when deploying backup service
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Under certain circumstances, a new deployment...
My name is displayed truncated in My Profile on Tablet/Mobile
Issue When I access My Profile from the user menu on main site, on a tablet or mobile device, I see my name truncated. Environment Liferay DXP 7.3 Service Pack 3 Resolution Please request a Hotfix with LPS-154810...
Change of Password Encryption Algorithm
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue The...
Unable to send message: 554 X.X.XXX SendAsDenied
Issue When sending emails, the error "unable to send message: 554 X.X.XXX SendAsDenied" occurs. Steps to reproduce: 1. Configure the outlook mail server to send email notifications in Liferay 2. Sometimes, the...