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Page getting deleted after disabling Remote Live Staging
legacy Troubleshooting
Issue Page is getting deleted after disabling 'Remote-Live Staging'. Reproduction Steps: 1. Setup 2 Liferay environments, one for staging and one for live. 2. Create a page in the staging environment and add some...
How to install a different version of Patching Tool?
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Sometimes you need a different version of Patching...
Special characters are escaped in instance names
legacy Troubleshooting
Issue After changing the instance name to have a special character (e.g. "Liferay's Portal"), I see that the special character is escaped when the instance name is rendered in the Control Panel menu (e.g. "Liferay\'s...
Why Are Unrelated Pages Appearing In My Page Searches?
legacy
Issue When I search pages through the page tree, seemingly unrelated pages will sometimes show up in my search results. Environment DXP 7.0 DXP 7.1 DXP 7.2 DXP 7.3 Resolution One reason for seemingly unrelated...
Certain portlets have aria-autocomplete attributes
legacy
Issue While inspecting the DOM for certain portlets (Page Comments, Blogs, etc ...) deployed on DXP pages, users may notice the below aria attributes: aria-autocomplete="list" aria-expanded="false"...
Hiding an entire Fields Group through Form Rules
legacy How To
Issue I want to be able to hide an entire Fields Group until made visible through Form Rules. Environment DXP 7.3 Resolution In order to hide an entire fields group, you'll need to create individual rules to hide each...
Creation of low-code application via App Builder in Liferay 7.3
legacy How To
Issue How to use standard 'App Builder' application to create functional business applications with dedicated user interfaces and data separation without a single line of code. Environment  Liferay 7.3 Resolution...
DXP 7.3 Patching Source Code [Functionality Change]
legacy How To
Issue Can I patch DXP 7.3 in source mode? Where can I access DXP 7.3 fix pack and hotfix source code? Environment DXP 7.3 Resolution In an effort to improve the delivery of Liferay patches, we've now removed the...
'There are no patches installed' after applying a hotfix
legacy Troubleshooting
Issue We try to apply a hotfix to the container based on the image liferay/dxp: 7.3.10-ga1, but it is not working. The docker log shows initially the message: [LIFERAY] Patch applied successfully. But then shows...
Different tables that are associated with the document data
legacy
Issue How data flows in the database tables after uploading an image. Environment Liferay 7.0 Resolution When the documents have been uploaded via document and media portlet from the Liferay portal, its metadata is...
User 20156 is not allowed to access URL
legacy Troubleshooting
Issue While updating any user details the below error is thrown: WARN  [http-nio-8080-exec-2][SecurityPortletContainerWrapper:348] User 20156 is not allowed to access URL...
Web Content HTML issue
legacy Troubleshooting
Issue 1. Create basic web content and copy shared Html in Html editor. 2. Try to publish content. 3. Check logs for errors. 4. Remove commented code in shared HTML and copy again in the content's HTML editor. 5. Try to...
SAML with Azure AD Fails to Authenticate and Throws Email Validation Error when URL format attribute names are used
legacy Troubleshooting
Issue Liferay SAML integration with Azure AD may not be properly configured, specifically in regards to the Attribute Mapping. This results in an Email Validation error being thrown in the logs when a user attempts to log-in...
CSS minifier skips translating relative urls for already minified files
legacy Troubleshooting
Issue Combo servlet bundles/aggregates multiple CSS files into single downloads. Some of those CSS files might already have been minified, so those are not minified again. Apart from bundling multiple files, the...
Expected regex syntax to validate Liferay form fields
legacy Troubleshooting
Issue Facing invalid error message on form UI while working with the 'Regex Expressions' to validate the fields even though right email id is entered. Issue encounters while using the below regex to validate an...
"SSLException: No PSK available. Unable to resume" error is thrown and Elasticsearch Monitoring/X-Pack Monitoring widget is broken with Kibana 7.11+
legacy Troubleshooting
Environment Liferay DXP 7.1-7.3 with Liferay Enterprise Search subscription Elasticsearch Monitoring/X-Pack Monitoring widget Elasticsearch & Kibana 7.11+ JDK 11 Symptom When Liferay DXP is configured with JDK 11 and...
Lots of warnings in the logs: SecurityException Access denied to com.liferay.document.library.kernel.service.DLAppService#ge tFileEntryByUuidAndGroupId
legacy Troubleshooting
Issue In our server logs we see a lot of warnings with stack traces like these: 2021-03-05 07:10:40.666 WARN [http-nio-127.0.0.1-8080-exec-276][PortalImpl:6843] java.lang.SecurityException: Access denied to...
The Asset Publisher shows no content for non-admin roles after upgrading to 6.2 EE portal-173+ fix pack
legacy Troubleshooting
Issue After upgrading from an old 6.2 EE fix pack up to a newer one, for example portal-173-6210, users with non-admin roles will no longer be able to see web contents in the Asset Publisher, instead, users with...
Error executing FreeMarker template with #null when rendering web content
legacy Troubleshooting
Issue When trying to render a web content we get the following error in Liferay DXP log: 2021-02-12 11:41:48.911 ERROR [http-nio-8080-exec-9][runtime:59] Error executing FreeMarker template FreeMarker template...
Is it Possible to View HTML Source Code in Text Fragments?
legacy
Issue As a user, I would like to have access to the HTML source code for text fragments. Environment DXP 7.3 Resolution Alloy Editor does not currently have a source code view feature.  Additional Information It...
Increase/decrease uploaded image resolution to make to 300 DPI as standard
legacy
Issue A requirement of increasing/decreasing uploaded image DPI (resolution) to make to 300 DPI as standard. Required API which we can be called programmatically from the code to increase/decrease DPI for uploaded...
Allow users to get accurate search results for public page content when using the common search functionality
legacy Troubleshooting
Issue After publishing to 'Live' and 'Re-indexing', when searching for the public page once again on the staging server, zero results displayed. After configuring 'Remote Staging', the search results which were...
Accurate search results for public page content after configuring 'Remote Staging'
legacy Troubleshooting
Issue No results found after publishing changes to live Steps to reproduce:  Set up a clean instance Set up another (remote environment) instance. Create a new content page in the local environment. Add a basic...
Huawei devices and Liferay Push notifications
legacy Troubleshooting
Issue Liferay Push uses Firebase Cloud Messaging. Firebase Cloud Messaging will not send notifications to devices that don't have Google Services running on them. As of May 16, 2019, Google Services cannot run on...
Unable to download files bigger than 1GB: "upstream prematurely closed connection while reading upstream"
legacy Troubleshooting
Issue You can not download big files from the Liferay DXP, in general you can have problems with files bigger than 1 GB, as commonly are some LAR files. There is an error in the webserver service's log file similar...
Uploading Images through Web Content disappear after upgrade
legacy Troubleshooting
Issue When uploading images using the image field in a web content structure, the images do not appear in the documents and media portlet. After running the upgrade to Liferay DXP 7.3 from a prior version of Liferay,...
Control Panel Menu is displaying for all users
legacy Troubleshooting
Issue All authenticated users are seeing the Control Panel displayed on the left-hand side of the screen Environment Liferay DXP Resolution Display of the control panel is controlled by the permission...
Post deployment of SAML plugin the SAML Admin page is blank
legacy Troubleshooting
Issue After deploying the SAML plugin in the Liferay instance, the SAML admin page displayed blank. Below Stack trace occurs in the log at the time of performing the above actions. 2021-03-23 19:14:22.610 WARN...
Where can I find the source code of Liferay Connector to Elasticsearch 6 plugin?
legacy How To
Issue Where can I find the source code of Liferay Connector to Elasticsearch plugin? For example Liferay Connector to Elasticsearch 6 and: com.liferay.portal.search.elasticsearch6.api-2.1.6.jar...
Can I create unidirectional asset links?
legacy
Issue In Liferay, when I configure Related Resources of a specific asset, I see that the asset links are bidirectional (two-way) by default. For example, if 'Web Content A' is published with 'Web Content B' as a related...
Guest user can not upload file in a form within the Forms widget
legacy Troubleshooting
Issue If you have a Form with an upload field set to allow Guest users to upload files, it works fine by using the Form link. However, if you display this Form through the Form widget, a guest user can not...
Restrict guest users from accessing login page when attempting to access a protected page or resource
legacy How To
Issue By default, guest users are prompted to the login page when they are attempting to hit a url or access a resource that is protected and not available to guest users. I do not want guest users to be redirected to...
Patching Tool 3 selects older patch in the patches folder to Install
legacy Troubleshooting
Issue Patching Tool 3 selects older patch instead of the newest/latest in the patches folder to install I have more than one hotfix in the patches folder, and Patching Tool 3 selects the older one to install Environment...
Patching Tool 3 "info" Command showing multiple patches as "Will be Installed"
legacy Troubleshooting
Issue Patching Tool 3 info command shows multiple patches as "will be installed" Environment Patching Tool 3 Resolution Keep only the needed patches in the Patches folder For Example: If you have DXP-1 and hotfix-2 installed. ...
Pages are indexed in the wrong language
legacy Troubleshooting
Issue When we look for our page in Google search, some of the listed results has a locale we don't even use. What can we do to resolve that and have the URL with the correct locale in the search results?...
Configuring instances for remote live staging
legacy How To
Issue Configuring servers for remote live staging with localhost for testing purposes. Environment Liferay 7.3 GA1 Resolution Here are the detailed steps: Update the TunnelAuthVerfierConfiguration of both Liferay...
Content Pages are Indexed as a Full Page, Including Headers and Footers
legacy Troubleshooting
Issue When I search for a page, every content page which was created after that page shows up in search results. Environment DXP 7.3 Resolution Content pages are indexed as a full page on creation, including the...
What is the maximum time frame of a VPN tunnel utilization report?
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue As an administrator, I would like to request a VPN tunnel...
F5 web server device blocks Liferay URL with message: "Bad multipart parameters parsing / No boundary defined for multipart request"
legacy
Issue A F5 web server device (for example, a load balancer) blocks a Liferay URL with messages like: Bad multipart parameters parsing No boundary defined for multipart request Flagging the request to process the...
Mapping of 'LDAP' attributes in Liferay
legacy
Issue The requirement of mapping the below attributes in Liferay with the user profile. When was the last password being set, required 'pwdLastSet' attribute  When was the last login date, require 'lastLogin'...