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Can I use unique Coupon Codes in Commerce?
legacy
Issue We would like to distribute unique usage Coupon Codes to our clients.   Environment Liferay DXP 7.3+ Quarterly Releases   Resolution Unfortunately, it is only possible to configure one Coupon Code for a...
I cannot create an A/B Test on a staged Site
legacy
Issue I have a Site where Staging in enabled I want to create an A/B Test in AC The icon only shows up in the Staging site When I click it, I get the message that A/B Test requires connection to Analytics Cloud  ...
Redirecting to a Custom Page post SAML Authentication in Liferay
legacy Troubleshooting
Issue I followed the guide Setting the Default Landing Page in Liferay Portal, to set up the default Landing Page, but it doesn't work with a Custom Page. Even though I followed the given steps, users are directed...
Administrators cannot manage Omni Admin apps, like the App Manager
legacy Troubleshooting
Issue Users having the "Administrator" role cannot access the App Manager through Control Panel → System →App Manager. Environment DXP 7.0, 7.1, 7.2, 7.3, 7.4 Quartery Releases Resolution Take into...
404 Error when assigning workflow task
legacy Troubleshooting
Issue Upon assigning a single-approver workflow task, users encounter a 404 error page. The following stack trace is recorded in the logs: ERROR Unable to process portlet...
How to set up OpenOffice/LibreOffice integration in a Docker environment
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I am running Liferay through Docker and I would like to enable the...
Issue with DynamicQuery for KaleoInstanceToken and DDMFormInstanceRecordVersion
legacy Troubleshooting
Issue Below error was encountered while trying to use the 'Dynamic Query' in custom code: ERROR [http-nio-9090-exec-9][DynamicQueryFactoryImpl:83] Unable find model...
Eclipse / Liferay IDE: "Failed to read schema document" URL when creating JNDI connections for Spring Portlets
legacy Troubleshooting
Issue When creating JNDI connections using Spring, Eclipse / Liferay IDE users may encounter the following error: "Failed to read schema document 'http://www.liferay.com/schema/lrjee/liferay-jee.xsd', because 1)...
'Unable to write temporary file' when uploading large LAR files
legacy Troubleshooting
Issue After uploading a LAR file, a message "The file <filename>.lar cannot be imported: Unable to write temporary file" is displayed Environment DXP 7.3, DXP 7.4, Quarterly Releases Resolution Liferay...
Different behavior if you call a non-existing jpg or a gif
legacy How To
Issue A user tries to open a non-existing file with the documents path For example: localhost:8080/documents/abc.jpg or localhost:8080/documents/abc.gif The user will get a "Not Found" Page but it is not the same for...
Rest API to perform web content structure Import and Override
legacy How To
Issue Does Liferay provide any Rest API that can be used to save exported JSON of structures into Liferay DB, like the option "Import and Override" in Structure tab of Web Content? To be more precise, imagine a simple use...
Unable to add documents to folder with workflow
legacy
Issue When attempting to create a new Web Content and selecting the "Link" option within the "Content" field, if a folder with an active workflow is chosen, the portal restricts the addition of documents to that...
Web Content Structure is unresponsive when making a selection
legacy Troubleshooting
Issue The Web Content & Structures field is not operating as expected when changing values. Create a structure with a Select from List. Export it to JSON. Change the value of Select from List to comma-separated words...
DDMStorageAdapterSaveRequest has no possibility to distinguish between final Form Sending and Auto-save event
legacy Troubleshooting
Issue I am using a custom form storage adapter which calls an external service when the form is submitted. I noticed that in combination with the auto-save feature of Liferay Forms, this results in repeated calls of the...
"Link to URL" parent page can't have a "Link to URL" child page
legacy
Issue After creating a "Link to URL" parent page, the ability to create a "Link to URL" child page is not available. This functionality used to be available, but isn't available anymore. Environment DXP 7.4...
Upgrade to 7.4: DDMFieldUpgradeProcess takes an awfully long time
legacy Troubleshooting
Issue We are upgrading to 7.4 and noticed that the upgrade process is working a lot at DDMFieldUpgradeProcess, this part seems to be taking a very long time Environment upgrade to 7.4 Resolution This is known. It happens...
Object creation fails with the error "400 Bad request Someone may be trying to circumvent the permission checker"
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When I try to create new objects, I receive the following error...
Database throughput problems due to queries to the AssetEntry table executed by the assetEntryLocalServiceUtil.getEntries method
legacy Troubleshooting
Issue We have a custom development that calls the assetEntryLocalServiceUtil.getEntries method: AssetEntryQuery assetEntryQuery = new AssetEntryQuery(); assetEntryQuery.setAnyCategoryIds(new long[] { categoriaMesVistos...
Log messages for Stored XSS vulnerabilities
legacy Troubleshooting
Issue We would like to know whether there are any strings to search for in log files, to check if any of the following vulnerabilities have been exploited in our environment? LSV-1237 / CVE-2023-42628 LSV-1236 /...
Getting 'DuplicateSamlIdpSsoSessionException' in the Debug Logs
legacy Troubleshooting
Issue Users are facing intermittent login issues in the SAML environment; however, the below error is observed frequently in their log files: DEBUG [default task-73687][BaseSamlStrutsAction:61] null...