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Elasticsearch Errors - Failure in Bulk Execution and Parsing
legacy Troubleshooting
Issue We upgraded Elasticsearch and now when we try to re-index JournalArticles we are seeing the following Elasticsearch errors: ERROR: = failure in bulk execution [liferay-12345], type [LiferayDocumentType], id...
How to Login after Blacklisting the Sign-In Portlet
legacy Troubleshooting
Issue We Blacklisted the Sign-In Portlet with a third-party authentication application and the admin logins were not synchronized in the process and so now we can no longer access our environment. How can we restore...
Incorrect Avatar Displayed when Editing Web Content
legacy Troubleshooting
Issue If I create an item of web content then someone else updates that web content, the avatar of the  person who did the update is not displayed. This causes a mismatch between avatar and name. Expected: Avatar...
Uploaded file is lost when changing Document Type in Documents and Media
legacy Troubleshooting
Issue File input resets after changing the Document Type in Documents and Media File Upload Steps to reproduce: 1. Create a Document Type 2. Create a folder in Documents and Media 3. Navigate to the folder 4. Click...
Can't save default values for web content because of required fields
legacy Troubleshooting
Issue When the user tries to edit the default values of the structure field, they receive an error and the updated default values are not saved. Steps to reproduce: 1) Set up DXP 7.4 2) Navigate to Content & Data...
Why are HTML updates of a cachable Fragment set not propagating to the content page after updating the Collection Contributor module?
legacy Troubleshooting
Issue When I attempt to edit and publish the HTML of a Fragment set after it has been published on a content page the propagated changes do not reflect on the content page.  Environment DXP 7.3 DXP 7.4 Resolution...
A popup will appear whenever accessing shared content
legacy Troubleshooting
Issue An alert will pop up Steps to reproduce: 1) Add a new user 2) Add blog entry or document with <script>alert(123);</script> title 3) Share the asset with the new user 4) Login the new user 5) Navigate to the...
The web content display is broken
legacy Troubleshooting
Issue New Structure Field causes Freemarker errors in the default Template Steps to reproduce: 1) Navigate to Content & Data -> Web Content -> Structures and create a structure with a 'Text' field 2) Create Web...