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Site export (or staging enabling) fails with "missing reference(s) that could not be found during the process."
legacy Troubleshooting
Issue I am exporting a site and it fails with an error like "The Dynamic Data Mapping Template (Automatic Copy): Service Menu has missing reference(s) that could not be found during the process." and a stack trace like in...
Pagination not working in 7.2 Fix Pack 5
legacy Troubleshooting
Issue When navigating to another page of a portlet (such as Asset Publisher) using the dropdown, user is redirected to another page with a "The requested resource could not be found" error. Environment DXP 7.2 Fix Pack 5...
Downloading the Source Code for Plugins in Liferay Marketplace
legacy How To
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. If you are...
Syncing between Servers with different groupIDs causes Liferay Sync to crash
legacy Troubleshooting
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. After...
Staging Basics and FAQ
legacy How To
Here at Liferay, we want to help you complete your project in an efficient and timely manner. So we compiled a list of strategies to avoid some issues when using the Staging feature. Feel free to use this resource as...
NTLM Browser Support
legacy
Affected Versions Liferay DXP 7.1 Liferay DXP 7.0 Liferay Portal 6.2 EE Liferay Portal 6.1 EE Integrating NTLM with Liferay products should only be done with Internet Explorer for...
Virtual hosts error caused by search engine robots
legacy Troubleshooting
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. During the...
Customer and Deployment Impact of Disabling TLS 1.0 for Inbound Traffic on Liferay Services
legacy
Due to vulnerabilities in the Transport Layer Security v1.0, Liferay has disabled TLS 1.0 for inbound secure connections on all systems and services on January 11, 2019. We previously announced in November 2018 that...
How the Patching Tool Detects Changes to JSP Files
legacy
This article explains the limitations of the patching tool (v22 and earlier) when detecting changes to the portal's JSP files. Resolution When customizations are deployed to the portal, the patching tool sometimes...
Common Error With Staging or Export/Import Between Servers
legacy Troubleshooting
The article documents an error users may encounter when attempting to establish Remote Live Staging or when the export/import feature between two Liferay instances is used. It is mandatory to have exactly the same...
Older Version of the JavaMelody Hook Prevents Creating Structured Web Content in Liferay Portal 6.2 SP13 and above
legacy Troubleshooting
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. This article documents the solution to...
Unable to Publish Pages With Type 'Link to Page' When Page Versioning Is Enabled
legacy Troubleshooting
This article describes a known issue that makes it impossible to publish pages with "Link to Page" type, when Page Versioning is enabled. Steps to Reproduce Create a new Site. Activate Staging with Page Versioning...
SQL Errors in the Console When Re-ordering Site Pages on Oracle Database 12.1.0.2
legacy Troubleshooting
Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products. Any...
Using CMIS Hooks
legacy How To
Liferay Portal 6.1 introduced the ability to mount multiple repositories into the Documents and Media portlet (previously named the Document Library portlet). One of the protocols it...
PropertySettingJobFactory WARN Messages Appearing Within Clustered Environment
legacy Troubleshooting
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. Several...
Setting Up Liferay Portal on JBoss EAP 5.2
legacy How To
This article is on how to deploy Liferay Portal on JBoss EAP 5.2. Resolution First Steps Liferay Home, by default, is one folder above JBoss EAP 5.2’s install location. Download and install JBoss EAP 5.2 into your...
Liferay Portal 6.1 EE GA3 Known Issues
legacy Troubleshooting
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. The following comprises a list of known...
Error Message 'Invalid Code Length Set' When Creating a Theme Using Maven in LDS
legacy Troubleshooting
This article documents a known issue where creating a theme using Maven in LDS may result in an error message: Invalid code length set. The root cause is that some dependencies are not downloaded completely. This article...
Liferay Portal 6.2 EE SP14 Known Issues
legacy Troubleshooting
This article lists the issues that exist in Liferay Portal 6.2 EE SP14. Resolution Status: Fixed Description: Complete local is prepended to the URL when setting local.prepend.frendly.url.style to 2. Resolution:...
Signing into Liferay Using NTLM Before the User is Imported From LDAP Causes Error
legacy Troubleshooting
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. When...
Patching Tool v22
legacy
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. The...
Setting Up Liferay Portal on Websphere 7
legacy How To
This article is on how to deploy Liferay Portal on WebSphere 7 Resolution Before making any changes to the Websphere application server, stop the server first! Failure to do so can cause errors. The latest versions of...
Setting Up an Alfresco Repository
legacy How To
Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products....
Setting Up Clustering Liferay Portal on Azure
legacy How To
This article details what is needed to setup Liferay on the Microsoft Azure cloud Virtual Machine Setup Azure manages all instances as Virtual Machines. Create a new instance in the Azure Dashboard and follow the prompts...
Enabling or Disabling Permission to Edit Specific Fields in the My Account Portlet
legacy How To
This article demonstrates how portal administrators can enable or disable permissions to edit specific fields in the My Account portlet in Liferay Portal 6.2. By default any user...
Common Errors When Applying CSS in DXP 7.1
legacy Troubleshooting
This article documents the CSS in Web Content Management and lists steps to resolve the issue or avoid it altogether. Resolution Error: CSS in the template is not applied to web content articles Summary: Users who...
Creating a Folder for a Specific Team
legacy How To
With the advent of teams in Liferay Portal, the portal administrator now has greater flexibility in managing site membership. This article outlines a method for creating a set of...
WstxEOFException End of file exception errors while upgrading with SQL Server
legacy Troubleshooting
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. When...
Restoring Testing Environment to Match the Production Environment
legacy How To
Often times, you will need to change your testing environment to be the same as your production environment for your Liferay Portal. The following article outlines some guidelines for restoring your testing...
Globally Scoped Content Will Not Be Published nor Imported to Global Scope on Target Sites
legacy Troubleshooting
Under the following scenarios, globally scoped content is not published or imported to global scope on the target site when content refer to it get published or imported. While this may be an intended behavior, it...
Search filters not working properly in Portal 6.1 GA2
legacy Troubleshooting
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. When narrowing down search results using Liferay...
No Access to the Control Panel if Guest Site is Inactive
legacy Troubleshooting
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. This article documents a known issue where...
Using the Patching Tool With Websphere
legacy How To
Websphere is a complex application server that does not behave like Tomcat, making its patching process slightly different Resolution There are two ways to patch Liferay Portal in...
Using a Custom Theme for Account Verification and Default Landing and Logout Pages
legacy How To
Liferay Portal users often deploy a custom theme and want to use this custom theme as the background instead of the default Liferay classic theme. This article describes how the custom theme can be used multiple places in...
Staging in Liferay Portal 6.2
legacy How To
Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products. Any implementation of these...
Checking for Collisions Before Installing a Hotfix
legacy How To
This article will walk through the basic steps that can be used to check for code collisions between a new fix pack or hotfix and custom plugins. NOTE: This procedure requires that the patches being installed include...
Sync Unable to Connect to Upgraded Liferay Portal 6.2
legacy Troubleshooting
If a 6.1 portal is configured to work with Liferay Sync 1.2 or below, and then that portal is upgraded to Liferay 6.2 EE, Liferay Sync may not be able to connect to the portal. Resolution If you are experiencing...
JSP Compilation Errors when Deploying Liferay Portal 6.2 on Apache Tomcat 7.0.75 (Or Higher)
legacy Troubleshooting
This article documents a known issue when administrators deploy Liferay Portal 6.2 EE on Apache Tomcat 7.0.75 (or higher). An error will appear in the console (see truncated log below): An error occurred at line: [430]...
AntiSamy Portlet Removes HTML Target Attributes
legacy How To
The AntiSamy portlet is meant to prevent XSS type attacks. One side effect however is that if an HTML target is used, then the portlet will remove it upon publishing the content. Steps to Reproduce Create Web...
Authentication Error When Logging In With Google Account
legacy Troubleshooting
This article documents an authentication error when attempting to log in to the portal instance using a google account. Listed below are the steps to resolve the issue or avoid it altogether. Resolution Error:...