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How to Completely Delete a Portlet and Its Associated Data
Issue When a custom portlet is deprecated,it often remains in hundreds of pages across Liferay instances. Manually removing each instance and cleaning up the associated database entries is impractical. A method is needed to automate the complete removal of the portlet from all layouts...
How to delete site-scoped object entries on 2025.Q1.20 or 2025.Q1.21
Issue After creating site-scoped object entries, they cannot be deleted. Though company-scoped entries are unaffected, site-scoped entries are remaining even after: A success message being displayed in the Object Overview UI. A 204 response in the control panel. How can I delete these...
How to Resolve Jenkins Build "Content is not allowed in prolog" Errors
Issue When creating Liferay PaaS Jenkins builds, you may experience CI/CD pipeline build failures with errors relating to unresolved Gradle dependencies. For example: > Task :modules:your-module-name:compileJava FAILED [Fatal Error] dependency.pom:1:44: Content is not allowed in prolog....
How to add a certificate in Cacerts file in PaaS
How To
Issue What is the best way to add a new certificate for the Cacerts file to trust the response of a consumed API in Liferay Cloud (PaaS)? Environment Liferay DXP 7.4+ Resolution To ensure your security settings survive a reboot, the best approach is to move the certificates out of...
Troubleshooting 'Portlet is temporarily unavailable' Errors Caused by JSESSIONID in URLs
Issue When navigating our site, a ;jsessionid parameter is intermittently appended to the page URL. When this happens, portlets on the page fail to render, displaying a Portlet is temporarily unavailable error. This issue occurs when the session handling mechanism falls back to URL-based...
Avoiding Empty File Uploads in Documents and Media
Issue When uploading a file in Documents and Media, a form refresh (e.g., by changing the Document Type or triggering a metadata validation error) causes the selected file to be cleared from the input field. Despite the file no longer being attached, the form can be submitted. This...
Getting Bad Request When Using API Filter Parameter on User Object Field
Issue When extending a system object, such as the User object, with a custom object field (e.g., customID), attempting to filter user accounts by this custom field using the headless API results in an error. The API call looks like this:...
Production Backups Not Visible in Disaster Recovery Environment After Configuration
Issue After following the documentation to set up Cross-Region Disaster Recovery in Liferay PaaS, the backups from the primary (production) environment are not visible in the secondary (disaster recovery) environment. The UI in the DR environment's Backup service does not show the tab or...
CKEditor Inserts Blank Paragraphs When Editing Articles Containing Audio or Video
Issue When a web content article containing an embedded audio or video file is created and then re-opened for editing, or when switching between WYSIWYG and source view, extra empty paragraph tags are inserted adjacent to the audio and video players. Environment Liferay DXP 2025.Q1+...
How To Upgrade JRXML Liferay Commerce Order Templates
Issue Liferay Commerce upgraded its internal reporting engine to JasperReports 7, utilizing a new XML schema with a Jackson-based parser that renders older Jasper 6 JRXML files incompatible. How can I upgrade custom Commerce order templates to the JasperReports 7 standard to make my...
Headless Object Relationship API Endpoint Returns 404 NOT_FOUND for Non-Admin Users
Issue When using a headless REST API endpoint to access an Organization related to a custom object, a 404 NOT_FOUND error returns for non-administrator users. This behavior occurs even if the user account's assigned role has explicit View permissions configured for both the custom object...
Important pointers and configurations for the scheduled web content
legacy Troubleshooting
Issue The web content is not published based on the scheduled date and time.  Concern about the behavior to check how it works Steps to reproduce: Started the DXP 7.0 vanilla bundle Create new web content by providing the title, fill the content field Under the schedule session, fill the...
Can I use JDK 11 for compiling Liferay DXP Projects?
legacy
Issue The Compatibility Matrix for versions 7.0 until 7.3 under the heading JDK mentions Java 11 but says: "JDK Certification is for runtime only. JDK 8 is required to build or compile Liferay DXP Projects" For 7.4 the message is: "JDK compatibility is for runtime and project compile...
Why my custom theme is longer applied to web contents when editing or previewing them on Liferay DXP?
legacy
Issue On Portal 6.2, my custom theme was applied to web contents, even when editing or previewing them: why is this no longer working on Liferay DXP 7.0+? Environment Liferay DXP 7.0+ Resolution On Liferay DXP, please use the new concept of Page Fragments in order to achieve the same 6.2...
What happened to the taglib on 7.1?
legacy How To
Issue Using the <liferay-ui:calendar /> taglib on 7.1 will no longer work as it used to do on Portal 6.2 or Liferay DXP 7.0 Environment Liferay DXP 7.1+ Resolution <liferay-ui:calendar /> was deprecated as of 7.0.x and removed as of 7.1.x. with no direct replacement, this was because...
Resolving Inaccuracies and Discrepancies in Search Results
legacy Troubleshooting
Issue Search results are providing information that should not be made available to the user performing the search such as: The total count of search results is inconsistent with the actual number of results displayed (i.e. bottom of page displays "Showing 1 to 5 of 16 entries" when...
Basic setup and tools to debug Elasticsearch queries
legacy How To
This article is a basic guide on how to view the queries Liferay produces and provide ways that developers can understand the results retrieved from Elasticsearch. These recommendations assume you are working in a development environment. Three basic ways to track what is happening...
Dynamic including and importing Javascript files
legacy
Issue What are the differences in the usage of javascript.barebone.files and javascript.everything.files across Liferay versions? Environment Liferay DXP 7.0+ Resolution Importing Javascript files in Liferay 7.0 On Liferay 7.0 there are the javascript.barebone.files and...
Staging History deleted after a few days
legacy Troubleshooting
Issue After a few days, past Staging publication records disappear from the history list located in Site Administration > Publishing > Staging  Environment DXP 7.2, DXP 7.1, DXP 7.0 Resolution By default, Liferay is configured to keep the latest 50 staging records, including processes...
After upgrading to Liferay DXP 7.X, Searches are not returning any results
legacy Troubleshooting
Issue After upgrading to Liferay DXP, we are not able to perform successful searches. For example, when searching for Web Content articles that exist, no results are returned Environment Liferay DXP upgraded from a previous version of DXP or Portal Resolution During the upgrade, one of...
How to set different favicons on different sites on the same Liferay instance
legacy How To
Issue Is there a way to set different favicons on different sites on the same Liferay instance? Environment Liferay Portal 6.2 Liferay DXP 7.0+ Resolution The easiest, supported and recommended approach would be to create one theme for each site and then apply it to the pages of that...
Submitting a Document with the same name results in an error and losing the file from the form field
legacy Troubleshooting
Issue When you submit a file in the Documents and Media portlet that has the same title as a different file, an error is produced that prevents you from submitting it. When this happens, the file is lost from the form field because the page is reloaded. For security reasons, we are...
Liferay redirects to iframe source URL upon logging in
legacy Troubleshooting
Issue After adding an Iframe to a Liferay page and set the Source URL of that Iframe to e.g. /web/guest/page2, Liferay will redirect to /web/guest/page2 when logging in through the Welcome homepage. Environment Liferay Portal 6.2 Liferay DXP 7.0+ Resolution The above has to be considered...
Custom Facet does not work with custom field (expando) created as 'searchable as keyword'
legacy Troubleshooting
Issue Create a custom field for Web Content Articles name: mycustomfield type: text area set it 'searchable as keyword' Create a web content article and populate mycustomfield with any string (abc) call http://localhost:9200/_mapping/LiferayDocumentType?pretty to get the non-analyzed...
CSS calc() incorrect minification when css.fast.load=true
legacy Troubleshooting
Issue When using the calc() function in a css file, e.g.:  calc(var(--elem-height) + 1px) the minifier inserts incorrect spaces after deployment, so the file cannot be interpreted: height: calc(var( - - elem - height) + 1px); Environment Liferay DXP 7.0 Resolution Please contact the...
Reset the admin user password
legacy How To
Issue How to reset the admin password? Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution Using " Forgot Password" in the "Sign in" portlet Note: Please make sure the admin user email id should be valid to receive the email and also the...
Startup failure due to com.liferay.portal.kernel.exception.NoSuchRoleException: No Role exists with the key {companyId=0, name=Owner}
legacy Troubleshooting
Issue A scenario has been reported where the startup process will fail, and an error message indicating "No Role exists with the key {companyId=0, name=Owner}" or similar as in the following stack trace will be thrown: com.liferay.portal.kernel.exception.NoSuchRoleException: No Role...
Could not resolve module - Unresolved requirement error
legacy Troubleshooting
Issue Getting below error while deploying the ext module in the Liferay instance  org.osgi.framework.BundleException: Could not resolve module: com.liferay.journal.service [1099]_ Unresolved requirement: Import-Package: com.liferay.journal.model; version="[3.0.0,3.1.0)"_ [Sanitized]...
Moving an asset category lead to bigint out of range error
legacy Troubleshooting
Issue We have tens of thousands of categories, and we perform frequent changes in the structure, moving categories in the category tree. I experience bigint out of range error when trying to move a category. Environment Liferay DXP 7.1 Liferay DXP 7.2 Resolution You need to rebuild the...
After Liferay DXP 7.0 Fix Pack 83, double click on table's edges no longer opens a dialog with the table's properties in AlloyEditor
legacy How To
Issue On Liferay DXP 7.0 Fix Pack 83+, double click on table's edges no longer opens a dialog with the table's properties in AlloyEditor Environment Liferay DXP 7.0 Fix Pack 83+ Resolution In order to re-introduce the Table Properties popup, the "table" plugin shall be added via the...
I cannot import a LAR file through the widget's Export/Import menu
legacy Troubleshooting
Issue I have a LAR file that was exported from the portal instance (for example: Wiki_Admin-202004081110.portlet.lar) I navigate to the page where the Wiki widget is located and select the Export/Import option in the widget's configuration menu When I select my LAR file for import, I get...
Startup errors after installing a hotfix with DXP 7.1 Fix Pack 17
legacy Troubleshooting
Issue After upgrading to a hotfix with Fix Pack 17, several errors related to OAuth are displayed Some examples : ERROR [main][OAuth2JSONWSPortalInstanceLifecycleListener:93] bundle com.liferay.oauth2.provider.jsonws:1.0.28...
When authorizing OAuth2 applications HTTP is used instead of HTTPS
legacy Troubleshooting
Issue If there's a web server in front of Liferay, when clicking on the Authorize button to authorize OAuth2 applications HTTP is used instead of HTTPS and the following WARNs are displayed in the log. 2019-11-08 09:37:05.000 WARN [http-nio-8080-exec-63][AbstractOAuthService:88] Unsecure...
Commerce 2.1.x Breaking Changes
legacy How To
Commerce 2.1.3 & 2.2.0: When upgrading from 2.0.7, users must first upgrade to 2.1.0 and then to the latest version of Commerce. Commerce 2.1.2 COMMERCE-2309 & COMMERCE-4212: Discount Retrieval for Pricing Algorithm  COMMERCE-2794: Migrate From Commerce Friendly URL to Liferay Friendly...
Commerce 2.1.0 Release Notes
legacy
New Features Improved Administration User Experience — Liferay Commerce 2.1 features an updated administration interface that makes the day-to-day work of managing a commerce site easy and efficient. Product, channel, catalog, order, and shipment management have all been updated with a...
Password Policies is inaccessible after upgrading from 6.2 to DXP 7.2
legacy Troubleshooting
Issue After upgrading from 6.2 to 7.2, navigating to Control Panel > Users > Password Policies shows a UI error "Password Policies is temporarily unavailable", and an error is thrown in the logs: ERROR [https-jsse-nio-8441-exec-4][PortletRequestDispatcherImpl:304] Unable to dispatch...
Why upgrade from DXP 7.0 > 7.1/7.2 Theme recommends removing <@liferay.breadcrumbs /> macro?
legacy
Issue Why DXP 7.0 > DXP 7.1 and DXP 7.2 Theme upgrade docs recommend removing the <@liferay.breadcrumbs /> macro? Environment Liferay DXP 7.1+ Resolution The Breadcrumb widget/macro are not deprecated and can be used normally on 7.2 DXP as well. The removal of #breadcrumbs() macro from...
Errors when submitting DXP to Google Search Console
legacy Troubleshooting
Issue After doing a URL Inspection - "Live Test" in the Google Search Console for the homepage of a Liferay DXP site, visual errors will appear in the "Screenshot" preview tab and "Page Resources" as well as "JavaScript console messages" errors will show in the "More Info" tab. To list...
"Unable to get search result view URL for class ..." error when searching for Polls and other entities from the Search Bar widget
legacy Troubleshooting
Issue When we search for for example a Poll ABC, the Poll is not found and in logs we will have ERROR like this: Unable to get search result view URL for class com.liferay.polls.model.PollsQuestion with primary key .... Environment DXP 7.0 DXP 7.1 DXP 7.2 Resolution Background: Polls are...
Is it possible to set different Authentication methods for different sites in the same portal instance
legacy
Issue Is it possible to set different Authentication methods for different sites in the same portal instance? Environment Liferay DXP 7.2 Resolution Currently, it is not possible to use different authentication methods for different Sites in one Portal Instance on Liferay DXP 7.2. The...

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