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Conversion process fails in Adaptive Media

Issue When I try to convert my images in Adaptive Media, the whole conversion process fails I see this message in the console: Caused by: java.lang.IllegalArgumentException: Unknown image type 0 at...

Incorrect Metadata in Document & Media

legacy Troubleshooting

Issue While uploading a file with .pptx extension in Document and Media, the "Automatically Extracted Metadata" takes it as "Content Type application/zip". Environment Liferay DXP 7.0 Resolution The observed behavior...

Impact of deleting/cleaning up 'pg_largeobject' table on the Portal

legacy How To

Issue After migration from DBstore to any other repository, how to delete the 'pg_large object' table from PostgreSQL. Will the deletion of the pg_large table have any impact on the portal? Environment...

Knowledge Base related error in the server startup logs after upgrading from Liferay portal 6.2 to DXP 7.0

legacy Troubleshooting

Issue After upgraded from Liferay portal 6.2 to DXP 7.0, when deploying the Knowledge base plugin, server started throwing the below error and KB plugin is not available in the site content. ERROR...

My CDN cannot cache documents uploaded to Documents and Media

legacy

Issue My CDN cannot cache documents uploaded to Documents and Media Environment Liferay DXP 7.0, Liferay DXP 7.1 Resolution The CDN cannot cache the documents uploaded to Documents and Media because we make Cache-Control...

Can I remove parameters appended to the image URL?

legacy

Issue Can I remove parameters appended to the image URL? For example, https://[domain.name]/documents/48742/50327/xyz.jpg/8e72765b-3a49-42a2-ad95-7e262a163b83?t=1484729757000. I want the image URL to be just: ...

Document library store type migration fails with AbstractMethodError

legacy Troubleshooting

Issue When running a document library store type migration (e.g from simple to advanced file system store), the process fails with: 2019-04-02 08:46:19.951 DEBUG [http-nio-8080-exec-6][MaintenanceUtil:36] Executing...

The transparent pixel of a PNG image becomes black in preview

legacy Troubleshooting

Issue When we upload a PNG image with transparency to Documents and Media, the preview image converts the transparent pixel to black. Environment Liferay DXP 7.0, Liferay DXP 7.1 Resolution This behavior was a limitation by...

Allow Guest / anonymous user add comment in Message Boards

legacy How To

Issue Is there any configuration to allow Guest / anonymous user add a comment in a Message Boards thread? Environment Liferay DXP 7.1 Resolution To allow Guest user posting a comment in Message Boards, user can define...

Categories are available in child sites?

legacy

Issue When trying to categorize a document in a child site, categories which are created in the parent site are reflected into the child site as well Environment Liferay DXP 7.0 Resolution Categories...

Folder navigation is not proper in Knowledge base display portlet

legacy

Issue Folder selection menu changes when the selected folder is having only one article having more than one article Environment Liferay Knowledgebase plugin for Liferay DXP 7.0 Resolution Folder selection...

Document that is downloaded instead of previewed in the browser

legacy Troubleshooting

Issue A document with an especial extension is automatically downloaded if visit its URL instead of show it in the browser. Environment Liferay 6.2 Liferay DXP 7.0+ Resolution This is because that specific extension...

Unable to edit uploaded document in Document and Media Portlet.

legacy How To

Issue In Liferay Portal 6.2, while previewing a document, there were options present to edit, delete the document. But in Liferay DXP 7.0, by default these options are not visible while previewing a document....

How to create Wiki page with attachment

legacy Troubleshooting

Issue When I create a new Wiki page there is no attachment section. Where can I find it? Environment Liferay DXP 7.0 Resolution First, save the newly created page, then edit it Now you can see the attachment...

Disable Commenting in Documents and Media

legacy How To

Issue How do I disable comments for content in Documents and Media? Environment Liferay DXP 7.1 Liferay DXP 7.0 Liferay EE 6.2 Resolution The following property can be set in the portal-ext.properties file: ...

Calendar Agenda View: Why do I see events in the previous/next days?

legacy

Issue When viewing a Calendar portlet in agenda view, you might see events of the next day listed. Or if you step back to the previous day, you also see the events of today listed. Environment Liferay DXP 7.1 Resolution...

Could not find the Sharepoint option when adding a new repository

legacy Troubleshooting

Issue After deploying the Sharepoint connector, the Sharepoint option does not show up when adding a new repository in Documents and Media. Environment Liferay DXP 7.1 Resolution There is an extra step after deploying the...

Understanding WebDAV Upload Permissions

legacy Troubleshooting

Issue Are documents uploaded through WebDAV given more permissions than UI uploads? Why can one user who uploads a document through WebDAV update or delete the file while another user with the same level of...

Staging Issues with Blogs Portlet

legacy Troubleshooting

The following is a checklist for getting blogs to stage if you're experiencing difficulties. While the example is blogs, this could apply to any content. Resolution When attempting to stage blog content: Before turning on...

What is the significance of "Reset preview and thumbnail file for Documents and Media" option?

legacy How To

This article is designed to show how to regenerate image and document previews in case they are corrupted or missing. Resolution To regenerate the previews: Navigate to Control Panel → Configuration → Server...

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