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Not able to "check-in" in Microsoft Office 365

Issue After integrated Liferay with Microsoft Office 365, getting below NullPointerException when performing the “Check-in” operation. And,document gets in an inconsistent state and cannot be edited again....

Liferay Sync is overwriting file versions of LibreOffice documents in Documents and Media

legacy Troubleshooting

Issue Liferay Sync is overwriting file versions of LibreOffice documents in Documents and Media For example, if we have Liferay Sync configured to detect changes within a directory where a LibreOffice document is actively...

Azure Blob Storage

legacy How To

Issue How to store file from Liferay to Azure blob storage container in Liferay DXP 7.3 Environment Liferay DXP 7.3 Resolution Configuring the store To configure the store, go to System Settings > File Storage > Azure...

Define more than three thumbnail resolutions for Adaptive Media

legacy How To

Issue There are three thumbnail configurations that can defined for Adaptive Media in System Settings -> Adaptive Media -> System Images Resolutions. Each configuration is mapped to a value of the query...

Need to set expiry date of doument while uploading in Document and Media

legacy

Issue How to set the expiry date for Document & Media? Environment Liferay DXP 7.3 Resolution There is no out-of-the-box feature available to achieve this requirement i.e. to set the expiry date for the documents and...

Error when attempting to connect to Sharepoint group site (non-root site)

legacy Troubleshooting

Issue When the Sharepoint connector is configured to connect to a non-root Sharepoint site (i.e. https://testsite.sharepoint.com/sites/groupsite), the user sees the following error in the UI as they browse documents from...

Unable to change the default language translation for a document

legacy

Issue Changes to the default language id for a document in the Documents and Media do not persist when saved. Even when they are changed, they revert back to the site default language after being saved. Environment...

Is it possible to remove the 't' (Timestamp) parameter from the URL?

legacy

Issue Is there any way to remove 't' parameter to alter the URL which is generated for Documents that are uploaded to the Documents and Media portlet? Environment Liferay DXP 7.2 Fix Pack 5 Resolution The 't'...

Is it feasible to shorten the document's URL to its name?

legacy

Issue The URL which is generated for Documents that are uploaded to the Documents and Media portlet contains a string of numbers, letters, and a 't' parameter after the name of the document. If there is any way to...

While searching files, number of downloads is not getting displayed

legacy

Issue After configuring the below properties, the download count is displaying in the column with the table view under "Content / Documents and Media"...

How Can I Sort Web Content Structures and Templates Newest to Oldest by Default?

legacy Troubleshooting

Issue Web content structures and templates are sorted oldest to newest by default, and I need to reverse the sort order to see the newest entries first. Environment DXP 7.3 Resolution This is resolved by...

Why is some text formatting not being replaced when I select a different format?

legacy Troubleshooting

Issue After formatting text to Computer Code (or Cited Work, Error Message, Alert Message, or Info Message) I am not able to change the text format when selecting one of the other options such as normal or one of...

Where to find the add friend option in the summary portlet?

legacy Troubleshooting

Issue All portlets of social networking are displayed under the social tab. But with a summary portlet, the add as a friend button option is not displayed or not available. Steps to replicate the reported behavior:...

How do I change the default permissions assigned automatically to guests and site members when creating a new document folder?

legacy How To

Issue By default, when from the control panel someone creates a folder inside the document library the default permission is that everyone can see the folder (Guest User) and also that site member has other permissions to...

Resolve the error "Load timeout for modules..."

legacy Troubleshooting

Issue I wanted to publish the comment to reply to a thread inside the category of the message board but it failed when my internet connection was slow. I also observed an error "Load timeout for modules..." in the...

How can I change View permissions for all the contents of a Document Library folder?

legacy

Issue When I change the View permissions for a folder, the new permissions aren't reflected in the permissions window of any child folders or files within the parent folder. How can I change View permissions for...

Document Checkin and Cancel Checkout fails when using Office 365

legacy Troubleshooting

Issue When I try to check a document in or cancel checkout, it always fails on the first attempt. I see these errors in the logs com.liferay.portal.kernel.log.LogSanitizerException:...

Users are redirected to the Document Library home folder after interacting with a document

legacy Troubleshooting

Issue After interacting with a document in a sub-folder withing the Document Library, users are redirected back to the Document Library's home folder. Environment Quarterly Releases Resolution This issue has been...

Form Rules Only Apply on Preview

legacy Troubleshooting

Issue Form rules don't work when the form is placed on a page, but they do work correctly when previewing the form. Environment DXP 2024.Q4, 2025.Q1 Resolution This issue can happen when publishing a form without...

Can't to edit files in Google Drive or Office 365 in non-production publications

legacy Troubleshooting

Issue When I try to edit a document through Google Drive or Office 365 in a non-production publication, I see a notification in the UI that says "Error: This action can only be performed in production mode."...

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