Analytics Cloud Stuck On "Redirecting to your identity provider..."

async function main() { window.addEventListener("load", function() { document.querySelectorAll(".btn-thumbs-down").forEach((element) => { element.addEventListener("click", (event) => { location.reload(); }); }); document.querySelectorAll(".btn-thumbs-up").forEach((element) => { element.addEventListener("click", (event) => { location.reload(); }); }); }); async function fetchKnowledgeArticle() { try { const response = await Liferay.Util.fetch(`/o/c/p2s3knowledgearticles/33658838?nestedFields=embeddedTaxonomyCategory,p2s3KnowledgeArticleToP2S3Attachments`, { headers: { "Accept-Language": Liferay.ThemeDisplay.getBCP47LanguageId() } }); if (!response.ok) { console.error('Request error:', response.statusText); return; } return response.json(); } catch (error) { console.error('Error fetching data:', error); } } function createNavMenuContainer() { if (!knowledgeArticle?.content) { return; } const pageNavMenu = document.querySelector('.page-nav-menu'); while (pageNavMenu.firstChild) { pageNavMenu.removeChild(pageNavMenu.firstChild); } const knowledgeArticleContent = document.querySelector('.knowledge-article-content'); knowledgeArticleContent.innerHTML = knowledgeArticle.content; const documentFragment = document.createDocumentFragment(); const h2Elements = knowledgeArticleContent.querySelectorAll('h2'); h2Elements.forEach((h2Element) => { const textContent = h2Element.textContent.trim(); let id = h2Element.getAttribute('id'); if (!id) { id = textContent.toLowerCase().replace(/\s+/g, '').replace(/[^\w\-] /g, ''); h2Element.setAttribute('id', id); } const anchorElement = document.createElement('a'); anchorElement.className = 'btn btn-nm btn-link px-0'; anchorElement.href = "#" + id; anchorElement.textContent = textContent; const divElement = document.createElement('div'); divElement.className = 'component-button text-break'; divElement.appendChild(anchorElement); documentFragment.appendChild(divElement); }); pageNavMenu.appendChild(documentFragment); } async function createAttachmentsContainter() { const knowledgeArticleAttachments = knowledgeArticle?.p2s3KnowledgeArticleToP2S3Attachments; if(!knowledgeArticleAttachments?.length) { return; } const knowledgeArticleAttachmentsContainer = document.querySelector('.knowledge-article-attachments-container'); if (!knowledgeArticleAttachmentsContainer) { return; } const documentFragment = document.createDocumentFragment(); knowledgeArticleAttachments.forEach((item) => { const knowledgeArticleAttachmentTitleElement = document.createElement('p'); knowledgeArticleAttachmentTitleElement.textContent = item.name; const downloadButtonElement = document.createElement('a'); downloadButtonElement.className = 'download-button'; downloadButtonElement.download = item.file?.name || 'file'; downloadButtonElement.href = item.file?.link?.href || '#'; downloadButtonElement.target = '_blank'; downloadButtonElement.textContent = 'Download'; const knowledgeArticleAttachmentCardElement = document.createElement('div'); knowledgeArticleAttachmentCardElement.appendChild(knowledgeArticleAttachmentTitleElement); knowledgeArticleAttachmentCardElement.appendChild(downloadButtonElement); knowledgeArticleAttachmentCardElement.className = 'attachment-card'; documentFragment.appendChild(knowledgeArticleAttachmentCardElement); }); knowledgeArticleAttachmentsContainer.appendChild(documentFragment); } async function createTaxonomyCategoriesContainer() { const taxonomyCategoryBriefs = knowledgeArticle?.taxonomyCategoryBriefs; if (!taxonomyCategoryBriefs?.length) { return; } const taxonomyCategoriesByTaxonomyVocabularyMap = new Map(); for (const taxonomyCategoryBrief of taxonomyCategoryBriefs) { const {embeddedTaxonomyCategory, taxonomyCategoryId, taxonomyCategoryName} = taxonomyCategoryBrief; const {parentTaxonomyVocabulary} = embeddedTaxonomyCategory; const {externalReferenceCode: taxonomyVocabularyExternalReferenceCode, name: taxonomyVocabularyName} = parentTaxonomyVocabulary; let taxonomyVocabulary = taxonomyCategoriesByTaxonomyVocabularyMap.get(taxonomyVocabularyName); if (!taxonomyVocabulary) { taxonomyVocabulary = { externalReferenceCode: taxonomyVocabularyExternalReferenceCode, key:taxonomyVocabularyName.toLowerCase(), name: taxonomyVocabularyName, taxonomyCategories: [] }; taxonomyCategoriesByTaxonomyVocabularyMap.set(taxonomyVocabularyName, taxonomyVocabulary); } taxonomyVocabulary.taxonomyCategories.push({ id: taxonomyCategoryId, name: taxonomyCategoryName, vocabulary: taxonomyVocabularyName.toLowerCase(), }); } const taxonomyCategoriesByTaxonomyVocabulary = Array.from(taxonomyCategoriesByTaxonomyVocabularyMap.values()); if(!taxonomyCategoriesByTaxonomyVocabulary?.length) { return; } const bottomTaxonomyCategoriesExternalReferenceCode = ['CAPABILITY', 'FEATURE']; const sideTaxonomyCategoriesExternalReferenceCode = ['APPLICABLE-VERSIONS', 'DEPLOYMENT-APPROACH']; taxonomyCategoriesByTaxonomyVocabulary.forEach((item) => { const taxonomyVocabularyTitleElement = document.createElement('h6'); taxonomyVocabularyTitleElement.textContent = item.name; const sectionElement = document.createElement('section'); sectionElement.appendChild(taxonomyVocabularyTitleElement); const categoryTagsElement = document.createElement('div'); categoryTagsElement.className = 'category-tags'; let spanClassName = 'category-tag-side'; let targetContainer = document.querySelector('.learn-category-section-side'); if(bottomTaxonomyCategoriesExternalReferenceCode.includes(item.externalReferenceCode)) { spanClassName = 'category-tag-bottom'; targetContainer = document.querySelector('.learn-category-section-bottom'); } item.taxonomyCategories.forEach(taxonomyCategory => { const linkElement = document.createElement('a'); if (taxonomyCategory && spanClassName === 'category-tag-bottom') { linkElement.href = '/search?' + taxonomyCategory.vocabulary + '=' + taxonomyCategory.id ; } linkElement.className = spanClassName; linkElement.textContent = taxonomyCategory.name; categoryTagsElement.appendChild(linkElement); }); sectionElement.appendChild(categoryTagsElement); if(targetContainer) { targetContainer.appendChild(sectionElement); } }); } async function createDisclaimerMessage() { const defaultDisclaimer = document.querySelector('.disclaimer-default'); const howToDisclaimer = document.querySelector('.disclaimer-how-to'); if (knowledgeArticle?.knowledgeArticleType.key == 'howTo') { howToDisclaimer.classList.remove('d-none'); } else { defaultDisclaimer.classList.remove('d-none'); } } const knowledgeArticle = await fetchKnowledgeArticle(); createAttachmentsContainter(); createDisclaimerMessage(); createNavMenuContainer(); createTaxonomyCategoriesContainer(); } main();

フィードバックを送信

legacy-knowledge-base

公開されました Sep. 10, 2025

.attachment-card { align-items: center; display: flex; border: 1px solid #E2E2E4; border-radius: 0.75rem; height: 5rem; justify-content: space-between; padding: 1rem; width: 32rem; p { align-items: center; display: inline-flex; font-weight: 600; margin: 0; &::before { background-image: url("data:image/svg+xml,%3Csvg width='32' height='32' viewBox='0 0 32 32' fill='none' xmlns='http://www.w3.org/2000/svg'%3E%3Cmask id='mask0_1031_5862' style='mask-type:alpha' maskUnits='userSpaceOnUse' x='4' y='1' width='24' height='30'%3E%3Cpath d='M20.5 1H7C5.3418 1 4 2.3418 4 4V28C4 29.6582 5.3418 31 7 31H25C26.6582 31 28 29.6582 28 28V8.5L20.5 1Z' fill='%236B6C7E'/%3E%3C/mask%3E%3Cg mask='url(%23mask0_1031_5862)'%3E%3Crect width='32' height='32' fill='%23377CFF'/%3E%3C/g%3E%3C/svg%3E"); background-size: cover; content: ""; display: inline-block; height: 32px; margin-right: 0.5rem; width: 32px; } } } .btn-thumbs-up, .btn-thumbs-down { height: 40px; padding: 0; width: 40px; } .category-tag-side { background-color: var(--color-state-info-lighten-2, #e6ebf5); border-radius: 4px; border-style: none; color: #1C3667; display: inline-block; font-size: 11px; font-weight: 400; padding: 2px 8px; white-space: nowrap; } .category-tags { display: flex; flex-wrap: wrap; gap: 0.5rem; margin-bottom: 1rem; } .disclaimer { .author { font-weight: bold; } .knowledge-article-dialect { align-items: center; color: var(--color-brand-primary); margin-bottom: 1rem; padding: 0; &::before { background-image: url("data:image/svg+xml,%3Csvg width='16' height='16' viewBox='0 0 16 16' xmlns='http://www.w3.org/2000/svg'%3E%3Cg fill='%230B5FFF'%3E%3Cpath d='M3 1H1C0.45 1 0 1.45 0 2V3H4V2C4 1.45 3.55 1 3 1Z'/%3E%3Cpath d='M0 14C0 14.55 0.45 15 1 15H3C3.55 15 4 14.55 4 14V13H0V14Z'/%3E%3Cpath d='M4 4H0V12H4V4Z'/%3E%3Cpath d='M8 1H6C5.45 1 5 1.45 5 2V3H9V2C9 1.45 8.55 1 8 1Z'/%3E%3Cpath d='M5 14C5 14.55 5.45 15 6 15H8C8.55 15 9 14.55 9 14V13H5V14Z'/%3E%3Cpath d='M9 4H5V12H9V4Z'/%3E%3Cpath d='M11.22 1.1L10.25 1.35C9.72 1.49 9.4 2.04 9.54 2.57L9.79 3.54L12.69 2.78L12.44 1.82C12.3 1.28 11.76 0.96 11.22 1.1Z'/%3E%3Cpath d='M12.95 3.75L10.04 4.51L12.06 12.25L14.96 11.49L12.95 3.75Z'/%3E%3Cpath d='M12.56 14.18C12.7 14.72 13.24 15.04 13.78 14.9L14.75 14.65C15.28 14.51 15.6 13.96 15.46 13.43L15.21 12.46L12.31 13.22L12.56 14.18Z'/%3E%3C/g%3E%3C/svg%3E"); } } .paragraph { font-style: italic; } } .download-button { align-items: center; border: 1px solid black; border-radius: 0.5rem; color: black; display: inline-flex; height: 2rem; padding: 0.5rem 0.75rem; &::after { background-image: url("data:image/svg+xml,%3Csvg%20width%3D%2217%22%20height%3D%2216%22%20viewBox%3D%220%200%2017%2016%22%20fill%3D%22none%22%20xmlns%3D%22http%3A//www.w3.org/2000/svg%22%3E%3Cmask%20id%3D%22mask0_1031_5875%22%20style%3D%22mask-type%3Aalpha%22%20maskUnits%3D%22userSpaceOnUse%22%20x%3D%222%22%20y%3D%220%22%20width%3D%2213%22%20height%3D%2216%22%3E%3Cpath%20d%3D%22M8.5%2012C8.23145%2012%207.97461%2011.8937%207.78418%2011.7031L5.54688%209.46564C5.14941%209.0719%205.14941%208.43127%205.54688%208.03436C5.94043%207.63751%206.58105%207.63751%206.97754%208.03436L7.5%208.55627V1C7.5%200.446899%207.94629%200%208.5%200C9.05273%200%209.5%200.446899%209.5%201V8.55627L10.0215%208.03436C10.2188%207.83752%2010.4775%207.73749%2010.7373%207.73749C10.9971%207.73749%2011.2559%207.83752%2011.4531%208.03436C11.8496%208.4281%2011.8496%209.06873%2011.4531%209.46564L9.21582%2011.7031C9.02441%2011.8937%208.76855%2012%208.5%2012Z%22%20fill%3D%22%236B6C7E%22/%3E%3Cpath%20d%3D%22M12.5%2012C12.5%2011.4469%2012.9473%2011%2013.5%2011C14.0527%2011%2014.5%2011.4469%2014.5%2012V14C14.5%2015.1046%2013.6046%2016%2012.5%2016H4.5C3.39543%2016%202.5%2015.1046%202.5%2014V12C2.5%2011.4469%202.94727%2011%203.5%2011C4.05273%2011%204.5%2011.4469%204.5%2012V14H12.5V12Z%22%20fill%3D%22%236B6C7E%22/%3E%3C/mask%3E%3Cg%20mask%3D%22url(%23mask0_1031_5875)%22%3E%3Crect%20x%3D%220.5%22%20width%3D%2216%22%20height%3D%2216%22%20fill%3D%22%232B3A4B%22/%3E%3C/g%3E%3C/svg%3E"); background-repeat: no-repeat; background-size: contain; content: ''; display: inline-block; height: 16px; margin; width: 17px; } } .learn-category-section-bottom { .category-tag-bottom { background: var(--color-neutral-0, #fff); border: 1px solid var(--color-brand-primary, #0b5fff); border-radius: var(--border-radius-xl); color: var(--color-brand-primary, #0b5fff); padding: 0 0.75rem; height: 24px; } section { align-items: baseline; display: flex; gap: 1rem; } } .knowledge-article-attachments-container { display: flex; flex-direction: column; gap: 1.5rem; margin-top: 1rem; } .knowledge-article-dialect { display: flex; font-family: var(--font-family-sans-serif); font-size: 18px; font-weight: 600; &::before { background-repeat: no-repeat; background-size: contain; content: ""; display: inline-block; height: 16px; margin-right: 0.5rem; width: 16px; } } .knowledge-article-main { display: flex; flex-direction: column; .rating-box { background: linear-gradient(123.06deg, #1514A4 0%, #00C2FB 173.41%); border-radius: 10px; color: var(--color-neutral-0, #fff); margin-top: 2rem; width: max-content; .enabled .lexicon-icon, .enabled span { fill: white; color: white; } .disabled .lexicon-icon, .disabled span { fill: #6e9dde; color: #6e9dde; } } } .learn-breadcrumb { align-items: center; display: flex; flex-wrap: wrap; list-style: none; margin: 0; padding: 0; a, li { color: var(--color-state-neutral-darken-1, #6c6c75); font-size: 0.8125rem; text-decoration: none; } li+li::before { content: '/'; padding: 0 4px; } } .learn-submit-feedback { .btn-link::after { content: url("data:image/svg+xml,%3Csvg%20width%3D%2216%22%20height%3D%2216%22%20viewBox%3D%220%200%2016%2016%22%20fill%3D%22none%22%20xmlns%3D%22http%3A//www.w3.org/2000/svg%22%3E%3Cmask%20id%3D%22mask0_1005_5813%22%20style%3D%22mask-type%3Aalpha%22%20maskUnits%3D%22userSpaceOnUse%22%20x%3D%220%22%20y%3D%220%22%20width%3D%2216%22%20height%3D%2217%22%3E%3Cpath%20d%3D%22M14%202.00383H15C15.5498%202.00383%2015.9971%202.45384%2016%203.00383V10.0038C16%2010.5569%2015.5527%2011.0038%2015%2011.0038H13V5.96629C13%204.88194%2012.1221%204.00383%2011.0371%204.00383H4V3.00383C4%202.45067%204.44727%202.00383%205%202.00383H10.5938L12.2939%200.297593C13.0156%20-0.386795%2014.0098%200.219468%2014%201.00383V2.00383Z%22%20fill%3D%22%236B6C7E%22/%3E%3Cpath%20d%3D%22M3.52539%208.00383H8.52539C9.22461%208.00383%209.125%209.00383%208.52539%209.00383H3.52539C2.8252%209.00383%202.8252%208.00383%203.52539%208.00383Z%22%20fill%3D%22%236B6C7E%22/%3E%3Cpath%20d%3D%22M6.52539%2010.0038H3.52539C2.8252%2010.0038%202.8252%2011.0038%203.52539%2011.0038H6.52539C7.125%2011.0038%207.22461%2010.0038%206.52539%2010.0038Z%22%20fill%3D%22%236B6C7E%22/%3E%3Cpath%20fill-rule%3D%22evenodd%22%20clip-rule%3D%22evenodd%22%20d%3D%22M11%205.00383H1C0.447266%205.00383%200%205.45073%200%206.00383V13.0038C0%2013.5569%200.447266%2014.0038%201%2014.0038H2V15.0038C2.0127%2015.9476%203.13086%2016.3069%203.70605%2015.7101L5.40625%2014.0038H11C11.5527%2014.0038%2012%2013.5569%2012%2013.0038V6.00383C12%205.45073%2011.5498%205.00383%2011%205.00383ZM11%2013.0038H1V6.00383H11V13.0038Z%22%20fill%3D%22%236B6C7E%22/%3E%3C/mask%3E%3Cg%20mask%3D%22url(%23mask0_1005_5813)%22%3E%3Crect%20width%3D%2216%22%20height%3D%2216%22%20fill%3D%22%230B5FFF%22/%3E%3C/g%3E%3C/svg%3E"); display: inline-block; margin-left: 5px; } a { color: var(--color-brand-primary, #0b5fff); font-size: 1rem; font-style: normal; font-weight: 600; line-height: 1.5rem; &:hover { color: var(--color-action-primary-active, #004ad7); } } } .publisher-avatar { height: 48px; width: 48px; } .ratings-thumbs { display: flex; margin-left: 1rem; max-width: 80px; } .sidemenu-header .knowledge-article-dialect { align-items: center; color: white; &::before { background-image: url("data:image/svg+xml,%3Csvg%20width%3D%2216%22%20height%3D%2216%22%20viewBox%3D%220%200%2016%2016%22%20fill%3D%22none%22%20xmlns%3D%22http%3A//www.w3.org/2000/svg%22%3E%3Cmask%20id%3D%22mask0_1005_5947%22%20style%3D%22mask-type%3Aalpha%22%20maskUnits%3D%22userSpaceOnUse%22%20x%3D%220%22%20y%3D%221%22%20width%3D%2216%22%20height%3D%2214%22%3E%3Cpath%20d%3D%22M3%201H1C0.446875%201%200%201.44687%200%202V3H4V2C4%201.44687%203.55312%201%203%201Z%22%20fill%3D%22%236B6C7E%22/%3E%3Cpath%20d%3D%22M0%2014C0%2014.5531%200.446875%2015%201%2015H3C3.55312%2015%204%2014.5531%204%2014V13H0V14Z%22%20fill%3D%22%236B6C7E%22/%3E%3Cpath%20d%3D%22M4%204H0V12H4V4Z%22%20fill%3D%22%236B6C7E%22/%3E%3Cpath%20d%3D%22M8.00001%201H6.00001C5.44688%201%205.00001%201.44687%205.00001%202V3H9.00001V2C9.00001%201.44687%208.55313%201%208.00001%201Z%22%20fill%3D%22%236B6C7E%22/%3E%3Cpath%20d%3D%22M5.00001%2014C5.00001%2014.5531%205.44688%2015%206.00001%2015H8.00001C8.55313%2015%209.00001%2014.5531%209.00001%2014V13H5.00001V14Z%22%20fill%3D%22%236B6C7E%22/%3E%3Cpath%20d%3D%22M9.00001%204H5.00001V12H9.00001V4Z%22%20fill%3D%22%236B6C7E%22/%3E%3Cpath%20d%3D%22M11.2212%201.10002L10.2525%201.35315C9.71809%201.49377%209.39621%202.03752%209.53684%202.5719L9.78996%203.54065L12.6931%202.7844L12.44%201.81565C12.2993%201.28127%2011.7556%200.959396%2011.2212%201.10002Z%22%20fill%3D%22%236B6C7E%22/%3E%3Cpath%20d%3D%22M12.9456%203.75117L10.0422%204.50657L12.0566%2012.249L14.96%2011.4936L12.9456%203.75117Z%22%20fill%3D%22%236B6C7E%22/%3E%3Cpath%20d%3D%22M12.5586%2014.1844C12.6993%2014.7188%2013.243%2015.0407%2013.7774%2014.9001L14.7461%2014.6469C15.2805%2014.5063%2015.6024%2013.9626%2015.4618%2013.4282L15.2086%2012.4594L12.3055%2013.2157L12.5586%2014.1844Z%22%20fill%3D%22%236B6C7E%22/%3E%3C/mask%3E%3Cg%20mask%3D%22url(%23mask0_1005_5947)%22%3E%3Crect%20width%3D%2216%22%20height%3D%2216%22%20fill%3D%22white%22/%3E%3C/g%3E%3C/svg%3E"); } } .sticky-panel { position: sticky; top: 200px; } .warning-disclaimer { background-color: #FFF4EC; border-radius: var(--border-radius-lg); margin-bottom: var(--spacer-4, 1.5rem); margin-right: var(--spacer-3, 1rem); padding: var(--spacer-4, 1.5rem); .icon-warning::before { background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 16 16'%3E%3Cpath d='M8.875 7.143c0 .838 0 1.17 0 1.714 0 .474-.392.857-.875.857s-.875-.383-.875-.857V7.143c0-.838 0-.527 0-1.072 0-.474.392-.857.875-.857s.875.383.875.857c0 .545 0 .234 0 1.072zM8 12.5c-.483 0-.875-.384-.875-.857 0-.474.392-.857.875-.857s.875.383.875.857c0 .473-.392.857-.875.857zm6.844-.394L8.992 2.632A.875.875 0 0 0 8 2c-.413 0-.784.236-.992.632L1.156 12.106a.875.875 0 0 0 .992 1.261h11.704a.875.875 0 0 0 .992-1.261z' fill='%23B95000'/%3E%3C/svg%3E"); background-repeat: no-repeat; background-size: contain; content: ""; display: inline-block; height: 16px; margin-right: 4px; vertical-align: middle; width: 16px; } p { color: #B95000; margin-bottom: 0; text-transform: uppercase; } } article h2 { scroll-margin-top: 11rem; } article h3 { scroll-margin-top: 11rem; } h6 { font-size: 1rem; } html { scroll-behavior: smooth; } @media (max-width: 600px) { .description-container, .knowledge-article-page-container { flex-direction: column; } .knowledge-article-sidemenu { margin: 2rem auto; max-width: var(--container-max-sm, 540px); } } @media (min-width: 600px) and (max-width: 700px) { .description-container { flex-direction: column; } .knowledge-article-sidemenu { margin: 0 auto; max-width: var(--container-max-sm, 540px); } }

Analytics Cloud Stuck On "Redirecting to your identity provider..."

written-by

Marco Abamonga

legacy-article

learn-legacy-article-disclaimer-text

Issue

When attempting to access Analytics Cloud via https://analytics.liferay.com the site hangs indefinitely on the "Redirecting to your identity provider..." message. This can occur despite successfully logging in previously.

Environment

Analytics Cloud
Ad-blocker browser extension enabled

Resolution

Test in incognito mode to see if the issue persists.
Disable any active ad-blocker extensions on your browser.
If issue is still occurring after trying the above actions, open a Help Center ticket

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