Using the Contacts Center Widget

The Contacts Center widget lets users form these connection types:

• Connection: A two-way relationship formed by a user accepting a connection request from another user. The Activities widget on each user’s private Dashboard displays the activities of the other user.
• Following: A one-way relationship in which one user follows another user. The followed user’s activities appear in the Activities widget on the follower’s private Dashboard.

After the widget is deployed on a user’s private Dashboard, users can form their own social connections.

Adding the Contacts Center to a User Dashboard

1. Click on the user avatar > My Dashboard.

2. Click the Add button.

3. Click Widgets then Social to expand the menu.

   

4. Drag and drop the Contacts Center widget to the desired location on the page.

   

Connecting With a User

1. Click the person you want to connect to (Richard Roe).

2. Click Connect.

   

3. Verify that the confirmation message displays.

   

4. The person receives a request in their notifications menu.

   

Once the person accepts the connections request, he or she appears in the list of connections. To disconnect, click on the user avatar then Disconnect.

Following a User

1. Click on the user you want to follow in the Contacts Center widget.

2. Click Follow.

   

3. On the widget home page, click You are following (x) people. to see the list of users you are following.

   

To unfollow a user, click on the user avatar then Unfollow.

Blocking a User

1. Click on the user you want to block.

2. Click Block.

   

3. To unblock a user, click Unblock.

   

Downloading a vCard

Users can download their connections as vCards in the .vcf format.

1. Click on the person (Jane Doe).

2. Click vCard.

3. The browser opens a confirmation window; click Save then OK to download the user’s electronic business card.

   

Users can upload the .vcf file to their email and SMS system of their choice.

Related Topics

• Managing Notifications and Requests