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How to resolve a Jenkins "Failed to rotate logs" error when executing the Project Build Discarder
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue In our -infra service's CI logging, we are seeing frequent errors such as the following: build-10 [ci-0] WARNING   ...
How to get the groups associated to organizations using JSON Web Services
Issue There is no method available in the JSON Web Services API to obtain the groups (i.e. sites) associated to organizations. Is there a way to get them? Environment Liferay DXP 7.0, 7.1, 7.2, 7.3 Resolution There are two auxiliary methods available in the JSON WS API than can be...
After updating to DXP 7.2 FP dxp-13 the Spring portlets show an Unsatisfied dependency error
Issue After updating to DXP 7.2 FP dxp-13 the Spring portlets show an Unsatisfied dependency error. The trace is: ERROR [fileinstall-directory-watcher][ContextLoader:350] Context initialization failed org.springframework.beans.factory.UnsatisfiedDependencyException: Error creating bean...
Unresolved requirements using a class from util-java in custom development
Issue Trying to use a class from /util-java, such as com.liferay.util.Normalizer, in a custom development by adding to build.gradle the dependency compileOnly group: "com.liferay.portal", name: "com.liferay.util.java" will lead to unresolved requirements such as: 2021-08-19 09:56:31.228...
How do we set the number of Recent Sites that show up in the Control Panel's Sites column?
Issue We would like to control how many Recent Sites are listed on the Control Panel's Sites column. Environment Liferay DXP 7.3 Resolution The following property can be declared within the portal-ext.properties file with the desired number of Sites listed:     #     # Set the maximum...
How can I resolve "Unable to get portal cache manager MULTI_VM_PORTAL_CACHE_MANAGER" errors?
Issue I am seeing the following error in my clustered environment: com.liferay.portal.kernel.messaging.MessageListenerException: java.lang.IllegalStateException: Unable to get portal cache manager MULTI_VM_PORTAL_CACHE_MANAGER   Environment DXP 7.2 DXP 7.3 Resolution LPS-123495 prevents...
Are directories "document_preview" and "document_thumbnail" strictly necessary to upgrade to DXP?
Issue During the upgrade, there are usually many thumbnails and previews, which could significantly increase the duration of the upgrade. Environment Liferay DXP 7.0, 7.1, 7.2, 7.3 Resolution It's not necessary to copy these directories to new installation. In order to avoid high CPU...
Fetch forms through API in Liferay DXP 7.1 and above
Issue I would like to fetch forms with the DDLRecordSetLocalServiceUtil.getRecordSets(groupId) API call, but it only returns DDL records and not any forms.  Environment DXP 7.1 - DXP 7.3 Resolution Since DXP 7.1, forms have been separated into other tables from the DDLRecordSet table,...
Session timeout problems in Azure related environments
Issue OIDC and SAML2 connections with Azure-related services can experience session timeout related problems where the session expires before its intended lifetime. Environment Liferay DXP 7.2 Liferay DXP 7.3 Resolution To resolve issues like this there are a few things that need to be...
How do I disable the Trial license within a Liferay DXP image?
Issue My Liferay Docker Image is giving a warning message that the Activation Key needs to be updated: ERROR [fileinstall-directory-watcher][LicenseManager:?] DXP Development license is expired We have noticed that the Liferay DXP Trial key is still being processed despite us deploying...
Liferay 6.2 upgrade stops at UpgradeDynamicDataMapping#upgradeXMLStorageAdapter step
Issue The Liferay upgrade process hangs at one specific part for a longer period of time (several hours)  com.liferay.dynamic.data.mapping.internal.upgrade.v1_0_0.UpgradeDynamicDataMapping#upgradeXMLStorageAdapter Environment Portal 6.2 while upgrading to DXP 7.0 and above  Resolution...
How to enable Hibernate query parameters logging
Issue Sometimes it can be useful to check which query is executed against the database as well as its parameters. Resolution To show the information in the logs the following has to be done: From Control Panel add the following category to ALL: org.hibernate.SQL From Control Panel add...
java.lang.IllegalStateException: UT010006: Cannot call getWriter(), getOutputStream() already called
Issue When this error "java.lang.IllegalStateException: UT010006: Cannot call getWriter(), getOutputStream() already called" occurs? 2021-10-04 09:09:58.095 ERROR [default task-34][IncludeTag:128] Current URL / generates exception: java.lang.IllegalStateException: UT010006: Cannot call...
Deploying Liferay DXP 7.3 on JBoss EAP 7.3.0
Issue Detailed steps to Install Liferay DXP on JBoss EAP Environment Liferay DXP 7.3 JBoss EAP 7.3.0 JDK 1.8 Resolution 1. Liferay Home is the folder that consists JBoss server folder. After installing and deploying Liferay DXP, the Liferay Home folder contains the JBoss server folder as...
Bidirectional Synchronization with Google Calendar
Issue How to configure the Calendar widget to get Bidirectional Synchronization with Google Calendar? Environment Liferay DXP 7.0+ Resolution Bidirectional Synchronization with Google Calendar is not supported in Liferay as of now. However, there is already a feature request in place...
SSL protocol errors are observed in the browser while attempting to access Liferay at http://localhost:8080
Issue This document will discuss some cases where SSL protocol errors are observed in the browser after opening the default address to the Liferay DXP instance (i.e., http://localhost:8080). This is especially true when SSL is not enabled on the application server). The browser will...
How to increase the limit of articles per page in Blogs?
Issue I would like to know if it is possible to increase the default Maximum Items to Display in the Blogs Widget.  Environment Liferay DXP 7.4 Resolution You can modify the default blogs.entry.page.delta.values property in the portal-ext.properties file to define a list of custom...
Web Content Structures not available when folder restriction is set up
Issue Web Content Structures fail to appear available when structure restrictions in folders are setup Creating new web content in the designated folder shows no available Web Content Structures to choose from Observed when having 8+ web structures are assigned to a folder   Environment...
Search service error: This node previously joined a cluster with UUID xxx and is now trying to join a different cluster with UUID yyy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When we set the Search Service scale to "3" on the UAT environment (on lcp.json file), the elasticsearch cluster is not initialized...
Embedding an external video in Web Content Article fails (iframe)
Issue Publishing a Web Content Article with an embedded video link (to YouTube for example) results in this error and the video not being displayed: An Error Occurred Try watching this video on www.youtube.com, or enable Javascript if it is disabled in your browser. Environment Quarterly...

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