Legacy Knowledge Base
Published Jun. 30, 2025

Unable to select organization in segment property

Written By

Pooja Bhambani

How To articles are not official guidelines or officially supported documentation. They are community-contributed content and may not always reflect the latest updates to Liferay DXP. We welcome your feedback to improve How To articles!

While we make every effort to ensure this Knowledge Base is accurate, it may not always reflect the most recent updates or official guidelines.We appreciate your understanding and encourage you to reach out with any feedback or concerns.

Legacy Article

You are viewing an article from our legacy "FastTrack" publication program, made available for informational purposes. Articles in this program were published without a requirement for independent editing or verification and are provided"as is" without guarantee.

Before using any information from this article, independently verify its suitability for your situation and project.

Issue

  • Steps to reproduce:

    1. Start Liferay DXP 7.4.
    2. Add an organization.
    3. Add a segment.
    4. Add an organization property.
    5. Select the organization.

    Expected result: User should be able to select the organization.
    Actual Result: No response when clicking select, unable to select the organization. Below errors are observed in the browser console:

    0:2 Uncaught TypeError: Cannot read properties of undefined (reading 'toString')
    at ?browserId=chrome&minifierType=js&languageId=en_US&t=1690180057383&/o/js/resolved-module/segments-web@3.0.101/js/ThemeContext.es.js&/o/js/resolved-module/segments-web@3.0.101/js/utils/constants.js&/o/js/resolved-module/segments-web@3.0.101/js/utils/odata.js&/o/js/resolved-module/segments-web@3.0.101/js/utils/contributors.js&/o/js/resolved-module/segments-web@3.0.101/js/utils/types.es.js&/o/js/resolved-module/segments-web@3.0.101/js/utils/utils.js&/o/js/resolved-module/segments-web@3.0.101/js/components/criteria_builder/ContributorInputs.es.js&/o/js/resolved-module/segments-web@3.0.101/js/utils/drag-types.js&/o/js/resolved-module/segments-web@3.0.101/js/components/criteria_sidebar/CriteriaSidebarItem.js&/o/js/resolved-module/segments-web@3.0.101/js/components/criteria_sidebar/CriteriaSidebarCollapse.js&/o/js/resolved-module/segments-web@3.0.101/js/components/criteria_sidebar/CriteriaSidebarSearchBar.js&/o/js/resolved-module/segments-web@3.0.101/js/components/criteria_sidebar/CriteriaSidebar.js&/o/js/resolved-module/segments-web@3.0.101/js/components/criteria_builder/Conjunction.es.js&/o/js/resolved-module/segments-web@3.0.101/js/components/inputs/BooleanInput.js&/o/js/resolved-module/segments-web@3.0.101/js/components/inputs/CollectionInput.js&/o/js/resolved-module/segments-web@3.0.101/js/components/inputs/DateTimeInput.js&/o/js/resolved-module/segments-web@3.0.101/js/components/inputs/DecimalInput.js&/o/js/resolved-module/segments-web@3.0.101/js/components/inputs/IntegerInput.js&/o/js/resolved-module/segments-web@3.0.101/js/components/inputs/SelectEntityInput.js&/o/js/resolved-module/segments-web@3.0.101/js/components/inputs/StringInput.js&/o/js/resolved-module/segments-web@3.0.101/js/components/criteria_builder/CriteriaRowEditable.js&/o/js/resolved-module/segments-web@3.0.101/js/components/criteria_builder/CriteriaRowReadable.js&/o/js/resolved-module/segments-web@3.0.101/js/components/criteria_builder/CriteriaRow.js:37:2116
    at Array.map (<anonymous>)
    at onSelect (?browserId=chrome&minifierType=js&languageId=en_US&t=1690180057383&/o/js/resolved-module/segments-web@3.0.101/js/ThemeContext.es.js&/o/js/resolved-module/segments-web@3.0.101/js/utils/constants.js&/o/js/resolved-module/segments-web@3.0.101/js/utils/odata.js&/o/js/resolved-module/segments-web@3.0.101/js/utils/contributors.js&/o/js/resolved-module/segments-web@3.0.101/js/utils/types.es.js&/o/js/resolved-module/segments-web@3.0.101/js/utils/utils.js&/o/js/resolved-module/segments-web@3.0.101/js/components/criteria_builder/ContributorInputs.es.js&/o/js/resolved-module/segments-web@3.0.101/js/utils/drag-types.js&/o/js/resolved-module/segments-web@3.0.101/js/components/criteria_sidebar/CriteriaSidebarItem.js&/o/js/resolved-module/segments-web@3.0.101/js/components/criteria_sidebar/CriteriaSidebarCollapse.js&/o/js/resolved-module/segments-web@3.0.101/js/components/criteria_sidebar/CriteriaSidebarSearchBar.js&/o/js/resolved-module/segments-web@3.0.101/js/components/criteria_sidebar/CriteriaSidebar.js&/o/js/resolved-module/segments-web@3.0.101/js/components/criteria_builder/Conjunction.es.js&/o/js/resolved-module/segments-web@3.0.101/js/components/inputs/BooleanInput.js&/o/js/resolved-module/segments-web@3.0.101/js/components/inputs/CollectionInput.js&/o/js/resolved-module/segments-web@3.0.101/js/components/inputs/DateTimeInput.js&/o/js/resolved-module/segments-web@3.0.101/js/components/inputs/DecimalInput.js&/o/js/resolved-module/segments-web@3.0.101/js/components/inputs/IntegerInput.js&/o/js/resolved-module/segments-web@3.0.101/js/components/inputs/SelectEntityInput.js&/o/js/resolved-module/segments-web@3.0.101/js/components/inputs/StringInput.js&/o/js/resolved-module/segments-web@3.0.101/js/components/criteria_builder/CriteriaRowEditable.js&/o/js/resolved-module/segments-web@3.0.101/js/components/criteria_builder/CriteriaRowReadable.js&/o/js/resolved-module/segments-web@3.0.101/js/components/criteria_builder/CriteriaRow.js:37:2047)
    at select (0:1:27034)
    at 0:1:24820
    at onClick (0:1:24841)
    at Object.ka (0:2:2077)
    at qa (0:2:2222)
    at ra (0:2:2373)
    at wa (0:2:2336)

Environment

  • Liferay DXP 7.4

Resolution

  • The observed behavior is a known Liferay DXP bug which has been addressed in Liferay DXP 7.4 Update 88.

Additional Information

Did this article resolve your issue ?

Legacy Knowledge Base