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Published Sep. 10, 2025

Unable to edit or create Collections

Written By

Adrienne Lao

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Issue

  • We've discovered a behavior that occurs when trying to edit existing collections or creating new collections. The page fails to load.
  • The main error that popualates references a missing classname:
  • com.lifery.portal.kernel.exception.NoSuchClassNameException: No ClassName exists with the primary key 123456.

Environment

  • SaaS
  • Quarterly Release

Resolution

  • This is a documented issue and the error indicates a missing class name within the database. The resolution would be to open a Help Center ticket requesting that the following commands be executed via Gogoshell.
    1. Check for available verify processes: verify:list
    2. Execute all verify processes: verify:executeAll
  • These commands will help verify and fix potential database integrity issues including missing class names.

 

 

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