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Legacy Knowledge Base
Published Jul. 2, 2025

Password reset notification emails may be sent to different email addresses

Written By

Shimada Taro

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event

  • Instance settings>Email address>Email sender's email address has been changed in the
  • A password reset notification email will be sent to your default email address

Environment

  • DXP 7.0,DXP 7.1,DXP 7.2,DXP 7.3,DXP 7.4

solution

  • If password reset is done viawidget, the widget side settings will be used
  • If you log in from "Login" in the upper right corner of the screen, the instance setting side is used.
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